---
title: "About Paidnice | AR automation for Xero and QuickBooks"
description: "Paidnice is accounts receivable automation software for Xero and QuickBooks Online. Founded 2022 in Auckland. From US$69 a month, no contracts."
url: https://www.paidnice.com/about-us
---

# Wouldn't it be great to get paid on time, all the time?

Paidnice is accounts receivable automation software for businesses on Xero and QuickBooks Online.

Here is why we built it.

The idea was born out of our own frustration in previous businesses we ran: payments slowed down for all sorts of reasons. The biggest of which is that most accounting platforms are really great at doing the ledger, but not very good at doing the chase.

So we set out to build the system we needed. It sent every reminder on time, applied the late fees the terms already promised, and never forgot an invoice. The wait for payment halved. In 2022 that system became Paidnice.

This isn't new ground for us. We've worked on finance apps for many years, so we understand the problems behind late payments well.

We're on a mission to end late payments. Businesses on Xero and QuickBooks around the world run their receivables through Paidnice: reminders, late fees, interest, statements, payment plans and escalation. In their first 30 days, they see half as many late invoices.

Your payment terms are only words on a PDF until something enforces them. Paidnice brings them to life. We built it for ourselves first.

## What Paidnice does

Six results customers get from Paidnice on Xero and QuickBooks.

50%fewer late invoices in the first 30 days40%lower DSO on average8 in 10invoices paid within the first 60 days of using Paidnice

- ### [Get paid on time and keep the relationship](https://www.paidnice.com/reminder-software) Reminders read like a person wrote them, reach the right person at each customer, and stop when the invoice is paid.Email and SMS, with email from your own domain
- AI-written and rotating email versions
- Pauses for payment promises and open disputes

### [Payment terms that enforce themselves](https://www.paidnice.com/late-fees)

Paidnice posts late fees and interest into Xero or QuickBooks, so a broken payment term has a cost.

- Repeat fees while an invoice stays unpaid
- UK statutory interest on the Bank of England base rate
- Different terms for each customer group

### [Customers settle up on their own](https://www.paidnice.com/customer-payment-portal)

Reminders link to a portal with your branding, where customers see what they owe and pay without a login or a phone call.

- Card, ACH, BACS or direct debit
- Self-serve payment plans
- Payment promises and disputes

### [Every reply moves the invoice forward](https://www.paidnice.com/credit-control-ai)

Paidnice reads each customer reply and drafts the next step for a person to approve or revise.

- Payment plans that customers ask for by email
- Updated PO numbers and resent invoices
- Contact details updated from replies

### [No overdue invoice slips through](https://www.paidnice.com/escalations)

Overdue invoices become cases with a named owner and the full payment history.

- Calls, credit stops and legal letters
- Alerts when a payment promise is broken
- Team alerts in Slack or Microsoft Teams

### [Know when the cash will land](https://www.paidnice.com/accounts-receivable-reporting)

Paidnice predicts when each invoice will be paid from how that customer actually pays you.

- Week-by-week payment forecast
- A 0 to 100 credit score on every customer
- Which reminders get invoices paid within 7 days

Some features are settings you switch on, and some need the Pro plan or above. [See plans](https://www.paidnice.com/pricing).

## Who uses Paidnice

The businesses and teams that run their receivables through Paidnice.

- ### Small and mid-sized businesses Businesses on Xero and QuickBooks Online, from their first invoice up to $50m a year in revenue.
- ### Finance teams and credit controllers Teams that chase hundreds or thousands of invoices a month and want consistent rules for every customer group.
- ### Accountants and bookkeepers Firms that run credit control for their clients through the [Paidnice partner program](https://www.paidnice.com/partner-program).
- ### Businesses on an ERP Companies on NetSuite, Sage Intacct, Dynamics 365 Business Central or cloud MYOB, on the [Custom plan](https://www.paidnice.com/pricing).

### Industries

- [Construction](https://www.paidnice.com/industries/construction)
- [Managed service providers](https://www.paidnice.com/industries/msps)
- [Recruitment agencies](https://www.paidnice.com/industries/recruitment-agencies)
- [Professional services](https://www.paidnice.com/industries/professional-services)
- [Wholesale](https://www.paidnice.com/industries/wholesale)
- [SaaS](https://www.paidnice.com/industries/saas)
- [Property management](https://www.paidnice.com/industries/property-management)
- [Law firms](https://www.paidnice.com/industries/law-firms)
- [Accounting firms](https://www.paidnice.com/industries/accounting-firms)
- [All industries](https://www.paidnice.com/industries)

## From one system for our own invoices to $1 billion collected on time

Our track record so far, from launch to today.

1. 2022 ### Paidnice launches Built to apply the reminders and late fees that payment terms already promise, straight into the ledger.
2. 2024 ### Xero Developer Growth Program Paidnice was one of the apps in the first pilot cohort. 🚀 Pilot cohort
3. 2025 ### Xero’s global Small Business App of the Year Global winner, and winner in Australia. 🏆 Global · Winner🏆 Australia · Winner🇿🇦 South Africa · Finalist🌏 People’s Choice · Finalist
4. 2026 ### Xero’s NZ Small Business App of the Year Winner in New Zealand, our home market, and a finalist in the UK and the USA. 🏆 New Zealand · Winner🇬🇧 UK · Finalist🇺🇸 USA · Finalist🌏 Innovation · Finalist
5. Today ### 8 in 10 invoices paid Within the first 60 days of using Paidnice, and with DSO 40% lower on average than when customers started.

Trusted since 2022and counting

## Over invoices. collected on time.

Service, professional, wholesale and property businesses, big and small, run their accounts receivable on Paidnice every day.

## Paidnice at a glance

The key facts about the company and the product.

CompanyPaidniceCategoryAccounts receivable automation softwareAlso known asAccounts receivable software, credit control software, credit management software, debtor management software, dunning software, payment reminder software, AI credit control software, AI accounts receivable softwareWhat it doesPayment reminders, customer statements, late fees and interest, payment plans and escalation. Paidnice uses AI to read customer replies and draft responses, and a person approves each one before it sendsWorks withXero and QuickBooks Online. NetSuite, Sage Intacct, Dynamics 365 Business Central and other ERPs on the Custom planWho it is forBusinesses on Xero and QuickBooks, from their first invoice up to $50m a yearPricingFrom US$69 a month, priced by invoice volume. See pricingContract termsMonth to month, no contracts or lock-insFounded2022FoundersDenym Bird (CEO), Ashley Schroder, Jack DaffronHeadquartersAuckland, New ZealandMarketsAustralia, New Zealand, United Kingdom, European Union, United States, Canada, South Africa, Singapore, Hong Kong, United Arab EmiratesTrack record$1 billion collected on time across more than 1 million invoicesAwardsXero Global Small Business App of the Year 2025. Xero NZ Small Business App of the Year 2026Supporthello@paidnice.com and help.paidnice.com

Read all 160+ reviews

## Frequently asked questions

What is Paidnice?
Paidnice is accounts receivable automation software for Xero and QuickBooks Online. It sends payment reminders and statements, applies late fees and interest, and runs payment plans and escalation, so invoices get paid on time.

What does Paidnice offer?
Paidnice offers email and SMS payment reminders, customer statements, late fees and interest, payment plans (Pro plan and above), a customer payment portal and escalation. Paidnice also uses AI to read customer replies and draft responses, and a person approves or revises each one before it sends.

Who founded Paidnice?
Denym Bird, Ashley Schroder and Jack Daffron founded Paidnice in 2022. The company is based in Auckland, New Zealand, and the team works from New Zealand, Australia and Portugal.

How much does Paidnice cost?
Plans start at US$69 a month and are priced by the number of invoices you send each month, with no per-seat fees. See all plans.

Is Paidnice month to month?
Yes. Paidnice is billed month to month, with no contracts or lock-ins. Setup takes under 15 minutes: connect Xero or QuickBooks, then approve the draft policies Paidnice prepares.

Which accounting software does Paidnice work with?
Paidnice connects natively to Xero and QuickBooks Online. On the Custom plan it also connects to ERPs such as NetSuite, Sage Intacct and Microsoft Dynamics 365 Business Central.

## Start getting paid on time with Paidnice

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

Try it FreeBook a Demo

[Rated 5 stars, 160+ reviews](https://www.paidnice.com/reviews) · [App of the Year](https://www.paidnice.com/blog/winner-xero-global-app-awards-2026)
