---
title: "Collections and escalation: guides from Paidnice"
description: "The ladder from a friendly nudge to a final notice, with the templates and the timing for each rung."
url: https://www.paidnice.com/blog/collections-escalation
---

# Collections and escalation

The ladder from a friendly nudge to a final notice, with the templates and the timing for each rung.

Escalations

### Call log template for overdue invoices (free download)

Denym Bird22 Oct 2026

### Can you record a call with a customer? Consent rules for business calls

Denym Bird22 Oct 2026

### Voicemail script for an unpaid invoice (4 scripts by stage)

Denym Bird22 Oct 2026

### How to ask for payment over the phone (what to say, word for word)

Denym Bird21 Oct 2026

### How to escalate overdue invoices automatically in Xero and QuickBooks

Ashley Schroder19 Oct 2026

### The dunning process explained: stages, emails, and how to automate it

Denym Bird19 Oct 2026

### How to make collection calls, with a transcript of every call

Denym Bird19 Oct 2026

### The invoice escalation ladder: what to do at 30, 60 and 90 days overdue

Denym Bird19 Oct 2026

### The accounts receivable collections process: steps, cadence and metrics

Denym Bird16 Oct 2026

### Letter before action: template and rules for UK businesses

Denym Bird16 Oct 2026

### Your customer is ignoring invoice reminders: what to do next

Denym Bird15 Oct 2026

### Chase unpaid invoices from overseas customers, by country

Denym Bird14 Oct 2026

### How much does a letter before action cost for an unpaid invoice?

Denym Bird1 Oct 2026

### Collection letter templates: the full escalating series

Denym Bird28 Sep 2026

### How to collect a business debt in Australia: the process from reminder to statutory demand

Denym Bird28 Sep 2026

### How to collect on past due invoices (and avoid any more)

Denym Bird28 Sep 2026

### Letter of Demand Template: Free Examples + How to Write One (2026)

Denym Bird28 Sep 2026

### How to reduce aged debt: clear the backlog without automating it

Ashley Schroder28 Sep 2026

### When to send an overdue invoice to a collection agency

Denym Bird28 Sep 2026

### New: Introducing Escalation Triggers

Denym Bird22 Jan 2024