--- title: "Accounts Receivable Software for MSPs | Paidnice" description: "Accounts receivable software for IT businesses and MSPs. Paidnice chases late invoices, takes payment and adds late fees from Xero or QuickBooks Online." url: https://www.paidnice.com/industries/msps --- ★★★★★160+This app is a game changer!Lesley B. # Accounts receivable software for MSPs and IT services. Paidnice runs collection on your agreement and project invoices from start to finish: reminders to clients, late fees, online payment and stop credit tasks, from the invoices in Xero or QuickBooks. Try it FreeBook a Demo 2025WINNER2026WINNERXero App of the Year2025 Global · 2026 NZ Read all 160+ reviews ## The accounts receivable toolkit for MSPs and IT services Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need. ### Chase automatically Send Reminders Automate email and SMS with powerful reminders, from your own domain. Automate Statements Schedule automatic statement sends each month. AI Reply Handling Paidnice reads every reply and drafts the next step for your approval. ### Enforce your terms Late Fees & Interest Automatically apply and send late fees and interest. Prompt Payment Discounts Encourage early payment with automated discounts. Escalate & Track Calls Escalate and assign overdue invoices for manual follow up. ### Get paid, and see it coming Customer Payment Portal Self-service hub for your customers' payment and billing needs. Create Payment Plans Flexible payment terms with automatic installment reminders. AR Insights & Reports Measure Days Sales Outstanding and other critical KPIs. ## From the day you send it to the day it is paid Every stage runs on your payment terms, automatically or after you approve it. 1. ### Clients get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.[Explore reminders →](https://www.paidnice.com/email-sms-reminders) 2. ### Every client with a balance gets one statement on the day you choose: every monthly agreement, every project and hardware invoice, one total and a link to pay.[Explore statements →](https://www.paidnice.com/automated-customer-statements) 3. ### Paidnice adds the late fee or interest your service agreement allows, on the schedule you set. VIP agreements can be exempt.[Explore late fees →](https://www.paidnice.com/late-fees) 4. ### Paidnice reads each client reply, logs the promise or the question and drafts the next step. Your team approves each draft before it is sent.[Explore reply handling →](https://www.paidnice.com/ai-accounts-receivable) 5. ### When a client's balance or days overdue cross your line, your team gets a call, letter or stop credit task, with full payment history attached.[Explore escalations →](https://www.paidnice.com/escalations) 6. ### Clients see every open invoice and pay by card or bank, or split an invoice into a payment plan. No login needed.[Explore the portal →](https://www.paidnice.com/customer-payment-portal) Clients get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link. Explore reminders → Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more. ## Built for how MSPs and IT services get paid ### Get paid before you have to suspend service. A call task and stop credit task fire when a client's balance or days overdue cross your line. - Payer's history attached - Long before anyone suspends service ### The late-payment clause in your service agreement, actually applied. Slow payers cover the cost of the licenses you carry for them through interest or a late fee. - Set per client group - VIP agreements stay exempt Microsoft lets you [cancel a Partner Center subscription](https://learn.microsoft.com/en-us/partner-center/customers/subscription-lifecycle) only within seven days of purchase or renewal, so a late payer's licenses stay on your bill. Payment times: [UK](https://www.paidnice.com/payment-times/uk/information-and-communication), [Australia](https://www.paidnice.com/payment-times/au/information-media-telecommunications). ### Let clients clear every open invoice in one payment. Five or six open monthly invoices disappear in one ACH or card payment. - Pay button on every reminder - Branded portal lists everything the client owes ## Know what is coming in, and who to call first Paidnice turns your ledger into answers: the agreement invoices due this week, the clients who pay late and the accounts to call before anyone suspends service. - Expected payments, week by week, from your ledger - A credit score for every customer, from how they pay - Aged receivables for each customer, at a glance - A weekly report emailed to your team What customers see Day 3050%fewer late payments Day 908 in 10invoices paid on time Explore reporting → ## Keep the ticketing and billing software your team already runs Keep billing from your ticketing and billing software exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest. - **Invoices sync over**Each invoice your ticketing and billing software pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date. - **Nothing to re-enter**No import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting. - **Payments land back**Payments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current. > It’s the debt collection system I’ve been looking for, for the last 15 years. Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast 2025WINNER2026WINNER Xero App of the Year2025 Global · 2026 NZ 2026FINALIST Innovation App of the YearGlobal finalist 2026 ## Businesses that get paid on their terms Paidnice customers on getting paid, in their own words. 80%+ paid lateMost in 14 days ### [How 3IT Consulting gets paid on time, and Paidnice pays for itself](https://www.paidnice.com/success-stories/3itconsulting) > “With Paidnice, we've transformed client behaviour around on-time payment.” **Louis De Kock**Director, 3IT Consulting $60k outstanding$24k in 30 days ### [How My Two Cents slashed outstanding invoices from $60k to $24k](https://www.paidnice.com/success-stories/my-two-cents) > “When my debtor workflow is turned off, people stop paying me almost immediately.” **Haley Reyners**Founder, My Two Cents 20%+ late0% late ### [How Paintvine reduced late payments to zero within a month](https://www.paidnice.com/success-stories/paintvine) > “Paidnice gave us the reliability we needed in our accounts receivable.” **Alex Hamilton**CEO, Paintvine Late payments75% fewer ### [How Venture Workspace cut late payments by 75% within 30 days](https://www.paidnice.com/success-stories/venture-workspace) > “One thing less to worry about.” **Louis Fourie**Director, Venture Workspace Manual chasingPaid same day ### [How RankRise uses prompt payment discounts to get paid in a day](https://www.paidnice.com/success-stories/rankrise) > “It's perfect set-and-forget automation.” **Will Qu**Founder, RankRise Six figuresMore than halved ### [How Balance My Books more than halved a client's overdue invoices](https://www.paidnice.com/success-stories/balance-my-books) > “We look like heroes because we've introduced Paidnice into their business.” **Roman Tepes**Founder, Balance My Books Manual chasing3 hrs back weekly ### [How Bullot & Rankine beat the spam filters and got paid on time](https://www.paidnice.com/success-stories/bullot-rankine) > “The impact that we had was immediate.” **Marc Proctor**Director, Bullot & Rankine 60-day drift30-day terms again ### [How Salt Silo stopped losing a month to bounced invoices](https://www.paidnice.com/success-stories/salt-silo) > “Just by using Paidnice, it's freed up loads and loads of time.” **Jon Murphy**Founder, Salt Silo Manual chasing4 hrs back a fortnight ### [How Better Tuition Academy turns late payments into on-time revenue](https://www.paidnice.com/success-stories/better-tuition-academy) > “Paidnice has completely flipped the script.” **Victor Chen**CMO & Accounts Manager, Better Tuition Academy ### [How NZ Family Trust Services automated their accounts receivable](https://www.paidnice.com/success-stories/janet-xuccoa-nzfts) > “If you want to get paid on time, put in Paidnice software, full stop.” **Janet Xuccoa**Director, New Zealand Family Trust Services ### [How junebird creative turned invoice chaos into mailbox money](https://www.paidnice.com/success-stories/junebird-creative) > “Whether you are a solopreneur or a big agency, this is a no-brainer.” **Christine Tierney**Founder, junebird creative [See all customer stories →](https://www.paidnice.com/success-stories)·[Read all 160+ reviews →](https://www.paidnice.com/reviews) ## How it works for IT businesses and MSPs How does Paidnice know which invoices to chase? MSPs import and re-key nothing: Paidnice reads the agreement, project and hardware invoices your ticketing software already lands in QuickBooks or Xero, with their due dates. When an invoice goes overdue it enters the policy you set, and once a payment lands the chasing stops on its own. Does Paidnice work with ConnectWise or Autotask? MSPs on ConnectWise, Autotask, HaloPSA, or Syncro keep billing from their ticketing and billing software exactly as they do now. Those tools push closed invoices into QuickBooks or Xero, and Paidnice chases from the ledger, so it never touches your tickets or your agreements. Autotask and ConnectWise shops on Xero can use CloudDepot to make the invoice hop automatic. What happens when a client disputes one ticket invoice? An MSP's twenty clean invoices keep chasing on schedule while the one disputed ticket invoice sits out. Take the disputed invoice out of the policy by its number and it stops collecting reminders and fees while you work the ticket. When the dispute settles, put it back in and the policy picks it up again. Can an MSP charge late fees on overdue invoices? MSPs can, where the managed services agreement the client signed states a fee or interest rate and the rules in your state allow it. Paidnice calculates the charge you set, adds it to the invoice in QuickBooks or Xero, and tells the client exactly why it is there. Check your agreement wording before you switch fees on. What does Paidnice cost for IT businesses and MSPs? IT businesses and MSPs pay for Paidnice by invoice volume, not revenue. Essentials starts at US$69, £49 or A$99 a month, there are no contracts, and your first 20 actions are free. Can clients pay several invoices at once? MSP clients clear five or six open monthly invoices in a single ACH or card payment from one portal page listing everything outstanding. The payment then auto-matches to each invoice in QuickBooks or Xero, so nobody on your team reconciles it by hand at month end. ## Stop funding your clients' IT while they sit on your invoices. Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them. Try it FreeBook a Demo [Rated 5 stars, 160+ reviews](https://www.paidnice.com/reviews) · [App of the Year](https://www.paidnice.com/blog/winner-xero-global-app-awards-2026)