--- title: "Send Invoice Reminders From Your Own Email Address | Paidnice" description: "Connect Gmail or Outlook, or verify your own domain, so every Paidnice invoice reminder comes from your address and replies come straight back to you." url: https://www.paidnice.com/send-from-your-own-domain --- ★★★★★160+This app is a game changer!Lesley B. # Invoice reminders from your own email address Connect Gmail or Outlook, or verify your domain, and every Paidnice reminder comes from you, **not a no-reply.** Try it FreeBook a Demo 2025WINNER2026WINNERXero App of the Year2025 Global · 2026 NZ Read all 160+ reviews ## Trusted with over $1,200,000,000 collected on time across 1,070,000 invoices since 2022. and counting ## Reminders from a person your customers know Every reminder, statement and late fee email goes from your own address. Replies come back to your team. ### Connect Gmail or Outlook Paidnice sends each reminder from your mailbox, with your name on it. When a customer replies, it lands in your inbox. ### On another provider? Verify your domain Add a few DNS records and Paidnice sends from any address on your domain. One verified domain works for all your organizations. ### The right sender at every stage Start from a shared address like accounts@, then switch to a named person or a director if the customer does not pay. ### Paidnice reads every reply Replies to Paidnice reminders are read for promises, disputes and questions. Paidnice drafts your answer for you to approve. > It’s the debt collection system I’ve been looking for, for the last 15 years. Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast 2025WINNER2026WINNER Xero App of the Year2025 Global · 2026 NZ 2026FINALIST Innovation App of the YearGlobal finalist 2026 ## Everything you expect from great accounts receivable software Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account. ### Chase automatically Send Reminders Automate email and SMS with powerful reminders, from your own domain. Automate Statements Schedule automatic statement sends each month. AI Reply Handling Paidnice reads every reply and drafts the next step for your approval. ### Enforce your terms Late Fees & Interest Automatically apply and send late fees and interest. Prompt Payment Discounts Encourage early payment with automated discounts. Escalate & Track Calls Escalate and assign overdue invoices for manual follow up. ### Get paid, and see it coming Customer Payment Portal Self-service hub for your customers' payment and billing needs. Create Payment Plans Flexible payment terms with automatic installment reminders. AR Insights & Reports Measure Days Sales Outstanding and other critical KPIs. [See all features →](https://www.paidnice.com/features) Bookkeeping & AccountingNew Zealand ## Outstanding invoices down from $60,000 to $24,000 > “For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.” Haley ReynersFounder, My Two Cents Read My Two Cents’s story → Outstanding invoicesBefore$60,000 owedNow$24,000Payment delaysBefore45+ daysNowUnder 25 daysThe processBeforeManual follow-upNow90% automated ## Works with the software you already run Paidnice connects to your ledger, payment providers, CRM and team chat, **so every invoice is chased, paid and recorded without manual data entry.** See all integrations → NewConnect to Claude or ChatGPT via MCP Claude ChatGPT ## Sending from your own email: questions Can Paidnice send reminders from my own email address? Yes. Connect Gmail or Outlook and every reminder goes from your mailbox. On another provider, verify your domain with a few DNS records and Paidnice sends from your address that way. Which email providers work with Paidnice? Gmail and Outlook (Microsoft 365) connect directly. Any other provider works through your own domain, verified with DNS records. Do customer replies come back to me? Yes. Replies land in your inbox as normal. Paidnice also reads replies to its reminders, logs promised dates and drafts your answer. [See the AI collections agent](https://www.paidnice.com/ai-collections-agent). Can different people send different reminders? Yes. Start from a shared address like accounts@, then switch to a named person or a director as an invoice gets later. Can each company in our group send from its own address? Yes. Each entity sends from its own address and branding. One verified domain can be linked to your other organizations with no new DNS records. [See multi-entity support](https://www.paidnice.com/multi-entity). Why not send reminders from a no-reply address? Customers trust an email from a person they know, and they can reply to it. A reply to a real address reaches your team, so a question or a promise is never lost. ## Meet the team that built Paidnice Book a call with the founders to learn more about how Paidnice can help you take the pain away from getting paid. Book a CallChat with us Great hands on experience. Ashley helped us through everything.Janet X.App Marketplace160+I’ve contacted support a few times, and Denym has always replied with really detailed and thoughtful explanations, even taking the time to jump on a video call to help.Jon M.App Marketplace160+So happy with the service provided by Ashley at Paidnice. The best service I have had from anyone in years.Anna H.App Marketplace160+Very simple to set up and the few questions we had were quickly and expertly dealt with by Denym. It has already made a huge difference to our debtor days and has massively helped.Jenny M.App Marketplace160+ ## Related features Email and SMS remindersAutomated reminders by email and SMS, each with a link to pay.AI collections agentAn AI agent that answers replies and logs promised dates.Single sign-onSign in through Entra ID, Okta, Google or any SAML provider. ## Send your next reminder from your own address Connect Xero or QuickBooks, then Gmail, Outlook or your domain, and Paidnice sends as you. Try it FreeBook a Demo [Rated 5 stars, 160+ reviews](https://www.paidnice.com/reviews) · [App of the Year](https://www.paidnice.com/blog/winner-xero-global-app-awards-2026)