# Paidnice success stories

> Twelve businesses on Xero describe what changed when they automated their accounts receivable with Paidnice: the reported before and after, in their own words.

Source: https://www.paidnice.com/success-stories
Publisher: Paidnice

Each story is also served as plain markdown at the same path with a .md suffix.

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## Across Paidnice customers

- Customers cut their average wait for payment in half within 30 days.
- Eight in ten invoices get paid on time.
- Winner, 2025 Xero Global Small Business App of the Year. Finalist, Xero Global App Awards 2026.

These are cross-customer averages. The figures in each story below are that customer's own reported result.

## The stories

### How My Two Cents slashed outstanding invoices from $60k to $24k

My Two Cents, Bookkeeping, 🇳🇿 New Zealand. Haley Reyners, Founder.

- **Reported result**: $60k outstanding to $24k in 30 days
- **Also reported**: Payment delays fell from 45+ days to under 25, with 90% of the collection process automated.
- **In their words**: "When my debtor workflow is turned off, people stop paying me almost immediately."
- **Features used**: Debtor workflows, Customer whitelists, Xero integration
- **Read**: https://www.paidnice.com/success-stories/my-two-cents (markdown: https://www.paidnice.com/success-stories/my-two-cents.md)
- **Watch**: https://latechaser.wistia.com/medias/fazrhl39ms (4:19)

### How Paintvine reduced late payments to zero within a month

Paintvine, Events, 🇳🇿 New Zealand. Alex Hamilton, CEO.

- **Reported result**: 20%+ late to 0% late
- **Also reported**: On-time payment rate rose from 80% to 100% within one month.
- **In their words**: "Paidnice gave us the reliability we needed in our accounts receivable."
- **Features used**: Late fees & interest, Email & SMS reminders, Your own email domain, Customer groups
- **Read**: https://www.paidnice.com/success-stories/paintvine (markdown: https://www.paidnice.com/success-stories/paintvine.md)
- **Watch**: https://latechaser.wistia.com/medias/p36a4k8kws (0:49)

### How Venture Workspace cut late payments from 25% to under 5%

Venture Workspace, Co-working, 🇿🇦 South Africa. Louis Fourie, Director.

- **Reported result**: 25%+ late to Under 5%
- **Also reported**: A 5x reduction in late payments, month after month.
- **In their words**: "One thing less to worry about."
- **Features used**: Late fees & interest, Email & SMS reminders
- **Read**: https://www.paidnice.com/success-stories/venture-workspace (markdown: https://www.paidnice.com/success-stories/venture-workspace.md)
- **Watch**: https://latechaser.wistia.com/medias/gy9krm8xwy (1:49)

### How RankRise uses prompt payment discounts to get paid in a day

RankRise, Agency, 🇦🇺 Australia. Will Qu, Founder.

- **Reported result**: Manual chasing to Paid same day
- **Also reported**: The payment backlog cleared in under a month; SMS reminders see a 95% open rate.
- **In their words**: "It's perfect set-and-forget automation."
- **Features used**: Prompt payment discounts, Email & SMS reminders, Your own email domain, Automatic statements, Late fees & interest
- **Read**: https://www.paidnice.com/success-stories/rankrise (markdown: https://www.paidnice.com/success-stories/rankrise.md)
- **Watch**: https://latechaser.wistia.com/medias/eue5i6qvzd (3:44)

### How Balance My Books more than halved a client's overdue invoices

Balance My Books, Bookkeeping, 🇦🇺 Australia. Roman Tepes, Founder.

- **Reported result**: Six figures to More than halved
- **Also reported**: A six-figure sum of the client's locked-up cash, unlocked within months.
- **In their words**: "We look like heroes because we've introduced Paidnice into their business."
- **Features used**: Late fees & interest, Email & SMS reminders
- **Read**: https://www.paidnice.com/success-stories/balance-my-books (markdown: https://www.paidnice.com/success-stories/balance-my-books.md)
- **Watch**: https://latechaser.wistia.com/medias/vy1f6wtio9 (3:28)

### How 3IT Consulting gets paid on time, and Paidnice pays for itself

3IT Consulting, MSP, 🇿🇦 South Africa. Louis De Kock, Director.

- **Reported result**: 80%+ paid late to Most in 14 days
- **Also reported**: Late payments dropped 70%; the majority of invoices are now paid within 14 days.
- **In their words**: "With Paidnice, we've transformed client behaviour around on-time payment."
- **Features used**: Late fees & interest, Email & SMS reminders, Customer groups
- **Read**: https://www.paidnice.com/success-stories/3itconsulting (markdown: https://www.paidnice.com/success-stories/3itconsulting.md)
- **Watch**: https://latechaser.wistia.com/medias/34g6uv2tib (3:27)

### How Bullot & Rankine beat the spam filters and got paid on time

Bullot & Rankine, Accounting, 🇳🇿 New Zealand. Marc Proctor, Director.

- **Reported result**: Manual chasing to 3 hrs back weekly
- **Also reported**: "We reduced our debtor days down really, really quickly."
- **In their words**: "The impact that we had was immediate."
- **Features used**: Email & SMS reminders, Automatic statements, Your own email domain
- **Read**: https://www.paidnice.com/success-stories/bullot-rankine (markdown: https://www.paidnice.com/success-stories/bullot-rankine.md)
- **Watch**: https://latechaser.wistia.com/medias/kuu7irmij3 (4:26)

### How Salt Silo stopped losing a month to bounced invoices

Salt Silo, Wholesale, 🇬🇧 United Kingdom. Jon Murphy, Founder.

- **Reported result**: 60-day drift to 30-day terms again
- **Also reported**: Five hours of admin back every month, and climbing.
- **In their words**: "Just by using Paidnice, it's freed up loads and loads of time."
- **Features used**: Your own email domain, Email & SMS reminders, Automatic statements, Customer portal, Customer groups
- **Read**: https://www.paidnice.com/success-stories/salt-silo (markdown: https://www.paidnice.com/success-stories/salt-silo.md)
- **Watch**: https://latechaser.wistia.com/medias/p81566rkqg (4:20)

### How Better Tuition Academy turns late payments into on-time revenue

Better Tuition Academy, Education, 🇦🇺 Australia. Victor Chen, CMO & Accounts Manager.

- **Reported result**: Manual chasing to 4 hrs back a fortnight
- **Also reported**: "What you're paying, you're getting back in penalty fees and also in time."
- **In their words**: "Paidnice has completely flipped the script."
- **Features used**: Email & SMS reminders, Late fees & interest, Pinch payments
- **Read**: https://www.paidnice.com/success-stories/better-tuition-academy (markdown: https://www.paidnice.com/success-stories/better-tuition-academy.md)
- **Watch**: https://latechaser.wistia.com/medias/dk61dnp8ha (2:47)

### How Bustle Studios took receivables from time-drain to time-gain

Bustle Studios, Co-working, 🇦🇺 Australia. Laura Carrie, Owner.

- **In their words**: "Having Paidnice meant that I got to outsource the ickiest part of my job."
- **Features used**: Automatic statements, Late fees & interest, Stripe payments, Xero integration
- **Read**: https://www.paidnice.com/success-stories/bustle-studios (markdown: https://www.paidnice.com/success-stories/bustle-studios.md)
- **Watch**: https://latechaser.wistia.com/medias/dkhzthnzri (1:06)

### How NZ Family Trust Services automated their accounts receivable

New Zealand Family Trust Services, Accounting, 🇳🇿 New Zealand. Janet Xuccoa, Director.

- **In their words**: "If you want to get paid on time, put in Paidnice software, full stop."
- **Features used**: Email & SMS reminders, Customer groups, Late fees & interest, Xero integration
- **Read**: https://www.paidnice.com/success-stories/janet-xuccoa-nzfts (markdown: https://www.paidnice.com/success-stories/janet-xuccoa-nzfts.md)
- **Watch**: https://latechaser.wistia.com/medias/nal1cczz0r (3:50)

### How junebird creative turned invoice chaos into mailbox money

junebird creative, Agency, 🇺🇸 United States. Christine Tierney, Founder.

- **In their words**: "Whether you are a solopreneur or a big agency, this is a no-brainer."
- **Features used**: Payment reminders, Late fees & interest, Customer groups, Xero integration
- **Read**: https://www.paidnice.com/success-stories/junebird-creative (markdown: https://www.paidnice.com/success-stories/junebird-creative.md)
- **Watch**: https://latechaser.wistia.com/medias/xh1e4lzb70 (3:50)

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Interactive version, filterable by industry, with the customer videos: https://www.paidnice.com/success-stories
What Paidnice is and how it works: https://www.paidnice.com/llm-info