Streamline collections with Scheduled Escalation Workflows

  • Auto-escalate to a phone call, credit stop or legal letter.
  • Customize how and when to escalate actions.
  • Sync to other tools & trigger actions across platforms.

30 day free trial.

Xero invoice with overdue payment
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Get paid quicker while preserving positive customer relationships

“Seriously, what used to be a marathon of problem-solving now feels like a sprint – click and boom, issues vanish. Activating different policies will be my new favourite sport – move over, Netflix.”

Geoff Smith

Managing Director of Marine Services Ltd, Australia

Escalate overdue debt to a Phone call, Credit Stop or Legal letter

With three distinct escalation types, you can customize how and when to escalate actions.

  • Auto-escalate and activate workflows.
  • Create custom instructions to suit your needs.
  • Escalation tracker to staff to work from
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Reminder reminders with Paidnice

Sync escalation across platforms with webhooks

Seamlessly update CRM, sales, and customer service apps in real time via Zapier, or similar with a webhook.

  • Send escalation information to 1000+ apps with Zapier.
  • Auto-email anybody escalation instructions.
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See How it Works

How to Automate Escalations Workflows

Get paid on time, and simplify your escalation workflows with Paidnice

1. Set up escalation policy

Define criteria for when invoices become overdue and require escalation. Tailor these policies to fit various customer profiles or invoice amounts for precise control.

2. Assign Escalation Actions

Choose from actions like automated phone calls, credit stops, or legal notices. Set them to trigger based on the escalation policies you've configured.

3. Monitor Escalation Progress

View real-time updates on the escalation page. See which invoices are being escalated and the specific actions taken for each case.

4. Integrate with Webhooks

Connect Paidnice with other platforms using webhooks. Automate the notification process to keep all your business tools informed about escalations.
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"It's been a total game changer to our cashflow. Highly recommend you check it out if you're looking for an easy set and forget way to manage your account receivables."

Alex Hamilton - CEO

Paintvine, New Zealand

See Pricing

Pricing that scales with your needs, and saves you time with accounts receivable automation every month.

Success Stories

Don't take our word for it, read and watch countless reviews from businesses that are using Paidnice across the world.

Partner Program

Are you a bookkeeper? Leverage Paidnice to build an AR service for your clients and manage their receivables.

5 star reviews on

"Not only is the software fantastic but the customer service is above and beyond!"
This is a fantastic extension to Xero I was looking for a specific feature that I couldn't see offered and the team reached out to me and implemented a solution within a week! Highly recommend.

Eliza C.

Customer since Nov 2023

"It is simple and straight to the point"
My experience with Paidnice has been great so far. It is simple and straight to the point. Helps us stay organized with outstanding invoices. Managing the customers' has also been easier thanks to their help. The team is also great at answering any questions and helping navigate the site.

Dinorah M.

Customer since July 2023

"We've been getting paid much faster and more often since using Paidnice."
The Paidnice team is very responsive, has excellent communication, and is open to suggestions for improving their app.I love the automatic discounts, late fees, and email/SMS reminders.

Will Q.

Customer since Nov 2023

Over $2 billion of debt paid on time

Trusted by service, professional, wholesale, property and other businesses big and small to automate late fee automation every day.

Easy to setup

Get setup in only 2 minutes, select your policies and reminders (use our pre-set recommendations or your own).

Support when you need it

Our team is here to help you, no matter your timezone. Our team is located in New Zealand, Australia and The Netherlands.

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Never let another invoice go overdue again

Easy invoice automation, for small business.

Try it free