★★★★★160+This app is a game changer!Lesley B.

Accounts receivable automation for NetSuite.

Paidnice is accounts receivable automation for NetSuite that runs collections across every subsidiary and acts on every customer reply, so your team stops chasing overdue invoices manually.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

and counting

Collections at scale on NetSuite

NetSuite stays your ledger. Paidnice runs collections across thousands of customers, and every account has a named owner on your team.

AI that follows through on every reply

Paidnice reads every reply to a NetSuite invoice, saves promises to pay, adds PO numbers and resends the invoice. Disputes go to the account owner for that subsidiary, and drafts wait for your approval.

Collection policies by customer group, across every subsidiary

Track every customer group across all your subsidiaries and countries in one Paidnice account. Each group gets its own reminders, payment terms and late fees.

One statement for a parent and its sub-customers

NetSuite parent customers and their subcustomers roll up into one statement. Group finance sees every open invoice and one total.

The collections workspace your team opens every day

Each collector sees their NetSuite customers across every subsidiary: what Paidnice has done, what waits for approval and who to call today.

Know what is improving, and what to change next

See DSO and aged receivables for every NetSuite subsidiary, with a risk score for each customer. Reminder results show which message gets paid fastest.

It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

  • Multi-channel reminders by email, SMS and WhatsApp, from your own domain.
  • Set schedules before, on and after the due date.
  • Dynamic templates adjust tone to payment history.
  • Sender escalation moves late reminders to a senior sender.
  • Quote expiry reminders so deals never lapse.
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A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

  • PO numbers captured from replies and added to the invoice.
  • Promises to pay logged, with chasing paused until then.
  • Actions run automatically or wait in a queue for your approval.
  • Replies drafted for you to send.
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Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

  • Late fees & interest applied when invoices go overdue.
  • Early payment discounts reward customers who pay fast.
  • Payment plans in installments, synced to Xero and QuickBooks.
  • Customer groups each get their own terms and rules.
  • Automatic statements on the schedule you set.
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Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

  • Escalate & act when an invoice needs a person.
  • Dispute workflows raise letters and tasks when customers push back.
  • Team collaboration: tasks, notes and owners in one place.
  • Custom alerts when an account needs attention.
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A customer’s branded payment portal showing open invoices, a pay-all button and payment methods, with a card payment confirmed

A branded, self-service portal that removes every excuse between your customer and the Pay button.

  • Your brand, front and center: your logo and brand color.
  • One-click payments by card, ACH, BACS and direct debit.
  • 24/7 access to statements, invoices and payment.
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Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

  • Aging analysis with historical comparisons.
  • DSO tracking by account, entity and contact.
  • Template performance shows which wording gets paid.
  • Multi-entity reporting across every Xero or QuickBooks organization.
  • Customer insights: payment patterns and risk scores.
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Bookkeeping & AccountingNew Zealand

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
Haley Reyners, My Two Cents
Outstanding invoices
Before$60,000 owed
Now$24,000
Payment delays
Before45+ days
NowUnder 25 days
The process
BeforeManual follow-up
Now90% automated

Connect Paidnice to the software you already run every day

Accounting, payments, CRM and team tools. Paidnice reads invoices from your ledger, takes payment through your provider and logs every email in your CRM.

See all integrations →

NetSuite integration questions

Does Paidnice connect to NetSuite?

Yes, on the Custom plan, through a built connector. Our implementation specialist handles the setup after your demo. Sync is instant, so a payment posted in NetSuite stops the chase straight away.

Can different customers get different reminders?

Yes. Put customers into groups, such as enterprise, commercial or slow payers, and give each group its own reminders, terms and late fees.

Does Paidnice work across NetSuite subsidiaries?

Yes. Every subsidiary, in any country and currency, runs in one Paidnice account, so you track debtors by customer group across all of them.

Can a company group get one statement?

Yes. Link parent and child accounts, and the parent contact receives one consolidated statement covering every entity.

What does the AI do with customer replies?

It reads every reply, notes promises to pay and pauses chasing, updates PO numbers and resends the invoice, and hands disputes to a person. Drafted replies, late fees and payment plans wait for your approval.

Can team members own different customers?

Yes. Assign customers or whole groups to team members, so every account has a named owner.

How do late fees reach NetSuite?

Paidnice adds the fee from your policy as a NetSuite invoice, saved as Draft or Approved. You choose which.

How is the Custom plan priced?

By invoice volume, not by your revenue. See pricing or read our NetSuite collections guide.

NetSuite

Run collections on NetSuite with Paidnice

Book a demo to learn more about how Paidnice and NetSuite can help you take the pain out of getting paid.

Rated 5 stars, 160+ reviews · Xero App of the Year