Last updated: May, 2025
At Paidnice, the security and privacy of your data are fundamental to our product and operations. We implement modern security best practices across our infrastructure, application, and internal processes to ensure your data is protected.
Data Handling & Storage
Paidnice securely connects with leading accounting platforms such as Xero and QuickBooks using official API integrations. We store a limited subset of accounting data necessary to provide our core functionality and reporting features.
We follow strict data minimization principles, only accessing and persisting what is essential to deliver value to your business. All data is encrypted in transit and at rest using industry-standard encryption.
Access Management
- Internal systems require strong authentication, including enforced 2FA and centralized identity controls.
- Access to customer data is limited to authorized staff on a need-to-access basis.
- Internal tools and environments maintain full access logging and auditing.
Infrastructure & Application Security
- Paidnice is hosted on a secure, cloud-based platform with continuous monitoring and backup.
- Our development workflows enforce role-based access, code reviews, and automated deployment controls.
- All sensitive credentials and tokens are encrypted using strong cryptographic standards.
Third-Party Tools
Paidnice integrates with selected third-party providers for support, analytics, and billing. These include Intercom, Mixpanel, Stripe, and others, all of which support strong authentication and data protection practices. Paidnice does not store or process credit card information directly.
Commitment to Compliance
We are committed to aligning with global privacy regulations and security expectations. Our practices are shaped by frameworks such as the GDPR, and we routinely assess our controls to meet the needs of financial services and enterprise clients.
Vulnerability Disclosure
We take security seriously and welcome reports from the community. If you believe you’ve found a security vulnerability in our systems, please let us know.
To report a vulnerability, email us at security@paidnice.com. We’ll investigate promptly and take appropriate action.
Breach Notification
In the event of a data breach affecting personal information or integrated third-party services (such as Xero, QuickBooks Online, or other APIs), Paidnice will notify affected customers and partners as soon as reasonably possible, in accordance with applicable laws.
Company directors will be accountable for ensuring a timely, transparent response. Paidnice will take all reasonable steps to preserve evidence relevant to the breach, including access logs and system records, to support a thorough investigation.
Notifications may be provided via email, in-app messages, or public notice, depending on the severity and scope of the incident.
Need More Info?
For security questions or compliance documentation, contact us at hello@paidnice.com.
