This app is a game changer!Lesley B.
Automated payment reminders for Xero and QuickBooks. Paidnice sends every email and text on your schedule, each with a link to view and pay.
Paidnice sends the right message to the right person on the right day. Every reminder links to the invoice and a way to pay.
Send a reminder by email, text or WhatsApp. Each one links to the invoice and a way to pay, and an email can carry the invoice PDF, its attachments and a calendar invite for the due date. SMS reminders →WhatsApp reminders →
On Pro and above, reminders come from [email protected] and look like any other email from your business. As an invoice ages, the sender can move to your credit controller and then your director.
A customer can have several people on file. Choose who gets the invoice, who gets the reminders and who gets the statement, so reminders reach the person you work with instead of a portal inbox. Replies stay in one email thread.
Enterprise accounts get a polite note to their AP team and slow payers get a firmer sequence with SMS. Each group runs its own reminders, and a tag handles one-off exceptions.
Give a template several versions and Paidnice picks one at random for each send, so customers do not see the same robotic wording every time. AI writes new versions or rewrites the tone.
Email performance shows the open rate, the share paid within 7 days and the money collected for every template. It also names the reminder that needs a better subject line.
“One of the biggest advantages for me is being able to send all communications directly from my own domain, everything looks fully branded and professional, with delivery tracking built in.”
App Store“Once the email cadence is set to suit your needs, it just works.”
App Store“It remembers to send out reminder notices when we are so busy, that we do not remember to send them.”
Customer surveySet these once for each customer group. Paidnice runs them on every invoice in Xero or QuickBooks.
| Setting | What you choose |
|---|---|
| Channel | Email, SMS and WhatsApp, with a link to view and pay in every message |
| Who gets it | Choose which people on a customer get the invoice, the reminders and the statements. Replies stay in one thread |
| When it sends | Before, on or after the due date, after the issue date, or after payment for a thank-you |
| Timing | Days or weekdays, and “or later” so a missed reminder still goes out up to 30 days late |
| Sender | Sender profiles with your own from name, from address, reply-to and BCC (own domain on Pro) |
| Attachments | The invoice PDF, ledger attachments, a calendar invite and files such as your terms |
| Wording | Your own templates with merge tags, several versions in rotation, and AI to write versions or rewrite the tone |
| When it waits | Optional per reminder: skip when a payment is promised or a query is open |
| Pause | Freeze an invoice or a contact and no reminders apply. Safe Mode holds every send for review |
| Approval | Run each policy automatically, or hold its emails as drafts for your approval. Safe Mode pauses everything |
| Results | Open, click and spam rates, paid within 7 days and money collected, for every template |
It’s the debt collection system I’ve been looking for, for the last 15 years.
Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.
AccountingNew Zealand
“If you want to get paid on time, put in Paidnice software, full stop.”
Janet XuccoaDirector, New Zealand Family Trust Services
Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.
See all integrations → NewConnect to Claude or ChatGPT via MCP›Automated payment reminders are emails and text messages that go to customers on a schedule, before and after an invoice is due. Paidnice reads your Xero or QuickBooks invoices and sends each reminder on the day your policy sets, so nobody has to chase manually.
Yes. SMS goes to any valid mobile number worldwide, with dedicated sending routes for the US, UK, Australia and New Zealand. In the US you register nothing with the carriers: Paidnice sends from its own registered numbers. More on SMS reminders.
On the Pro plan, yes. Verify your domain once and send from [email protected] or from a named person on your team. Essentials sends from a Paidnice address.
Yes. When you connect Xero or QuickBooks, Paidnice picks up the invoices that are already open, so overdue invoices can be chased as soon as you approve your reminder policies.
Yes. Each customer group runs its own reminder policy, and a tag makes an exception for one customer without moving them out of the group.
Yes. Paidnice syncs payments from Xero and QuickBooks and only chases invoices that are still unpaid.
Yes. Every email shows if it was delivered, opened, clicked or bounced, and every SMS shows if it was sent, delivered or failed.
Email performance shows the open rate, the share paid within 7 days, the median days to pay and the money collected for each template, plus the best time of day to send.
Yes. A template can hold several versions, and Paidnice picks one at random each time it sends. Generate with AI writes new versions, and each carries an AI label.
Email and SMS replies come back into the customer’s conversation in Paidnice, and email replies stay in the same thread as the reminder, so your team can answer from there.
Yes. A customer can have several people on file, and you choose who gets the invoice, who gets reminders and who gets statements. Many larger customers want the invoice in their AP portal and the reminders with the person who manages the account.
SMS is on every plan, including Essentials, and each message is billed at a flat price, for example US$0.10 or £0.05. See pricing.
Book a call with the founders to learn more about how Paidnice can help you take the pain away from getting paid.
Great hands on experience. Ashley helped us through everything.
Janet X.App Marketplace★★★★★160+I’ve contacted support a few times, and Denym has always replied with really detailed and thoughtful explanations, even taking the time to jump on a video call to help.
Jon M.App Marketplace★★★★★160+So happy with the service provided by Ashley at Paidnice. The best service I have had from anyone in years.
Anna H.App Marketplace★★★★★160+Very simple to set up and the few questions we had were quickly and expertly dealt with by Denym. It has already made a huge difference to our debtor days and has massively helped.
Jenny M.App Marketplace★★★★★160+
Connect Xero or QuickBooks and Paidnice prepares draft reminder policies for you. Nothing sends until you approve it.
WellPaid co.
