AR AUTOMATION BUILT FOR MSPs

#1 Payment Automation for Managed Service Providers

The only payment automation platform built specifically for Managed Service Providers. Seamlessly integrate your PSA, automate your entire AR process, and get paid faster, every time.

4.9★ Average rating on Trustpilot
45% Reduction in overdue invoices within 30 days
24/7 Automated invoice management
Works with CloudDepot
Works with Xero
Works with QuickBooks Online
Testimonial Carousel
THE CHALLENGE

Why MSPs Struggle with Accounts Receivable

  • Your Techs Are Expensive Debt Collectors

    Your $75/hour network engineers spend 8+ hours weekly chasing late payments instead of solving client problems or growing your business.

  • Complex Billing Structures

    Managing monthly recurring services alongside one-time projects, hardware sales, and tiered service agreements creates unique AR challenges.

  • Time-Consuming Follow-Up

    Technical staff and account managers divert billable time to collections, manually tracking and following up on overdue invoices.

  • Client Relationship Strain

    MSPs hesitate to enforce payment terms, fearing they'll damage the long-term client relationships that their business depends on.

THE SOLUTION

Paidnice for MSPs, powered by CloudDepot

  • Automated Reminders & Escalations

    Professional email and SMS reminders with MSP-specific language and escalation workflows that maintain client relationships.

  • Late Fees & Statement Automation

    Automatically apply late fees and generate statements that help establish payment expectations and improve cash flow.

  • Branded Client Experience That Builds Trust

    Self-service portal with your MSP's branding that makes it easy for clients to view and pay invoices online with multiple payment options.

  • PSA-to-Payment Automation

    CloudDepot integration connects ConnectWise, Autotask, and other PSA tools directly to Xero and payment processing—no data entry, no missed invoices, no workflow disruption.

Accounts Receivable Features Designed for MSPs

Advanced automation tools that complement your existing MSP tech stack and address the unique challenges of MSP billing and collections

Send Professional Reminders

Automate email & SMS reminders while maintaining your MSP's professional image to improve cash flow without damaging client relationships.

  • Tech-Specific Email Templates

    Pre-built templates with appropriate language for managed services, hardware sales, and support renewals.

  • Custom Domain Email Sending

    All communications come from your domain with your branding for a consistent client experience.

  • SMS Follow-up Options

    Send text reminders for time-sensitive collections while maintaining professional communication standards.

  • Escalation Workflows

    Create multi-stage follow-up sequences that escalate based on invoice age and client response.

See automated reminders in action
MSP Email and SMS Reminders
Automated follow-up sequences for MSP services

Automate Late Fees & Statements

Automatically apply late fees and generate professional statements to improve your MSP's cash flow and reduce administrative work.

  • Configurable Late Fee Structures

    Set up flat fees, percentage-based interest, or tiered late payment charges based on your MSA terms.

  • Scheduled Statement Generation

    Automatically generate and send monthly statements showing all outstanding invoices and payments.

  • Prompt Payment Discounts

    Incentivize early payment with automated discounts that can boost on-time payments for recurring services.

  • Service Level Customization

    Apply different fee structures for different service tiers and contract types with ease.

See late fee and statement automation in action
MSP Late Fee Management
Automated late fees for MSP recurring revenue

Branded Client Payment Portal

Provide your clients with a professional, convenient way to view and pay invoices while maintaining your company branding.

  • Easy Account Access

    Use the portal to give your customers a way to view all existing and outstanding invoices and statements.

  • Multiple Payment Options

    Works with CloudDepot, Stripe, PayPal, GoCardless, and other payment processors to give clients flexible payment choices.

  • Contract-Based Organization

    Group invoices by service contract for easy client reference and payment allocation.

  • Payment Plan Options

    Allow clients to set up payment plans for larger hardware purchases or project invoices.

See the branded client portal in action
MSP Client Payment Portal
Professional client payment experience

AR Insights & Tracking

Gain visibility into your MSP's accounts receivable with powerful reporting tools that complement your existing MSP software stack.

  • DSO & Aging Reports

    Track Days Sales Outstanding and aging receivables with detailed reports to identify trends and issues.

  • Team Collaboration Tools

    Assign, track, and manage collection activities across your team with internal notes and task assignments.

  • Works With Your Tech Stack

    Complements Halo PSA, Xero, QuickBooks, and other MSP business tools without disrupting your workflow.

  • Custom Dashboards

    Create personalized AR dashboards showing the metrics and KPIs most important to your MSP's financial health.

See AR insights and reporting in action
MSP AR Analytics Dashboard
Best MSP accounting software companion
Updated Integration Diagram

Connects with Your Accounting System, Works with Your PSA Platform

Paidnice integrates with leading accounting and payment platforms while complementing your existing PSA

Your PSA Platform

Continue using Autotask, HaloPSA or your preferred PSA software

Your Accounting System

Central financial data hub

Paidnice

AR Automation & Collections

CloudDepot

Payment Processing & Automation

How Paidnice + CloudDepot Work With Your PSA + Accounting System

Paidnice and CloudDepot complement your PSA by adding powerful accounts receivable and payment process flows by connecting to both your PSA and your accounting system.

  • Centralized financial data: Your accounting system remains the source of truth for all financial information.

  • Two way data flow: When payments are processed through CloudDepot, the data flows to your accounting system and your PSA. Paidnice updates collection status automatically and syncs chasing or escalated accounts into your PSA.

Need a Custom Integration?

If you need data from your MSP management platform that isn't accessible through your accounting system, we can help. Our team can build custom integrations to complement your existing MSP tech stack.

Examples of custom integrations include:

  • Service ticket data from Halo PSA, Autotask, or other PSA platforms
  • Custom client portal integrations with your MSP website
  • Advanced recurring billing and payment workflows
  • Custom reporting that combines MSP operational and financial data

See How Paidnice Works for MSPs

Schedule a personalized walkthrough with a managed services accounts receivable specialist

Tailored for MSPs

See a demo customized for your service offerings and business size

ROI Analysis

Get a custom analysis of your potential time and cost savings

Integration Overview

Learn how Paidnice works with your existing MSP tech stack

Quick Implementation

Discover how quickly you can get up and running

"I wish this product was available years ago - it would have saved us a lot of time."
— Warren S, Director, Hoods Wholesale - Xero App Store Review

Schedule Your Free Demo

Choose a time that works for you, and an MSP accounts receivable specialist will walk you through how Paidnice can help your business.