New: Activity Statements

We're excited to announce the launch of Activity Statements, a powerful new feature designed to give your customers comprehensive insights into their account history. This feature is now available for all Xero users, with QuickBooks Online support coming soon.

What are Activity Statements?

Unlike traditional outstanding statements that only show unpaid invoices, Activity Statements provide a complete picture of your customer's account activity over a specified period. This includes:

• All invoices created.
• All payments received.
• Credit notes issued.
• Late fees applied.
• Current balance status.

This comprehensive view helps your customers understand their full transaction history with your business, improving transparency and reducing payment disputes.

How to Enable Activity Statements

Getting started with Activity Statements is simple:

1. Configure your statement policy: Navigate to your Auto Statement policy settings
2. Enable the feature: Toggle on "Attach activity statement as PDF"
3. Customize as needed: You can disable the traditional outstanding statement if you prefer to only send activity statements

Previewing Activity Statements

Want to see what your customers will receive? You can easily preview an Activity Statement for any contact:

1. Select any contact in Paidnice
2. Click the "Actions" button in the top right
3. Select "Download Activity Statement" from the dropdown menu

This lets you review the layout and information before sending statements to your customers.

Setting Custom Date Ranges

Control exactly what period your Activity Statements cover:

1. Go to Organization Settings > Statement Settings > Activity Statement Preferences
2. Set your default date range (e.g., "18 months ago" to "Today")
3. These settings will apply to all generated activity statements

You can even set future dates to include upcoming scheduled invoices, giving customers visibility into what's coming due.

Benefits for Your Business

Activity Statements strengthen your accounts receivable process by:

• Providing complete transparency into account history.
• Reducing payment disputes by showing the full transaction record.
• Making it easier for customers to reconcile their accounts.
• Demonstrating professionalism in your billing processes.
• Improving cash flow through clearer communication.

Real-World Impact

Early users of Activity Statements have reported significant improvements in payment behavior. As Laura Carrie from Bustle Studios noted: "Having Paidnice meant that I got to outsource the ickiest part of my job. It frees up a lot of my time plus makes the process of making payments for overdue invoices easier for the customer."

Getting Started

Activity Statements are available now for all Paidnice users connected to Xero. QuickBooks Online integration is coming soon.

Want to see how Activity Statements can transform your accounts receivable process? Contact our support team for a personalized walkthrough, or enable the feature today and start sending more comprehensive statements to your customers.

We'd love to hear your feedback on this new feature! Let us know what you think and how Activity Statements are working for your business.