Paidnice is first-party debt collection software for small businesses on Xero and QuickBooks Online. It collects your overdue invoices with reminders, late fees, payment plans and escalation, in your name and your tone.
No credit card. Your first 20 actions are free.
Email and SMS reminders go out on the schedule you set, from your own domain, in your words. The tone gets firmer as the invoice gets older. Business hours only.
"Being able to send all communications directly from my own domain, everything looks fully branded and professional, with delivery tracking built in."
Fixed fees, a percentage, or a per annum interest rate, applied on the day you choose. Exclude any customer or a whole group, and set a grace period before anything is charged.
"First round of late penalties and everyone magically paid their bill."
Offer a payment plan with automatic installment reminders. If the customer still does not pay, the account is escalated to a phone call, a credit hold or a formal letter, with the full contact history attached. Calls run from Paidnice, and each one is recorded and transcribed.
"Paidnice is a great tool to keep your clients accountable, adding a critical feature that Xero was lacking."
Paidnice gives a small business the full first-party collection process. It starts with a polite reminder and ends with an escalation to a person, with every contact recorded.
See it on your ledger: accounts receivable automation for Xero or accounts receivable automation for QuickBooks. For the reminder schedule itself, see dunning software. Paidnice is built on full accounts receivable automation.
Nothing changes in Xero or QuickBooks unless a rule you set makes it happen. Paidnice connects through the official Xero and QuickBooks integrations, so we never see your accounting password.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Within the first month of implementing Paidnice, we saw late customer payments decrease from over 20% to zero.
Alex Hamilton, Paintvine, New Zealand
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The biggest impact from using Paidnice has really been man hours for me. Just by using Paidnice, it's freed up loads and loads of time. We're talking five hours already of admin per month, and we're a scaling business. In a year, that could be 15 to 20 hours a month.
Jon Murphy, Salt Silo, United Kingdom
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Before Paidnice, over 25% of our payments were late, which we were manually chasing up. With Paidnice automating this for us, that has dropped to less than 5%
Louis Fourie, Venture Workspace, South Africa
Read the case study →Debt collection software automates the follow-up on overdue invoices: reminders, late fees, payment options and a record of every contact. Paidnice is debt collection software for businesses on Xero and QuickBooks Online, built on full accounts receivable automation.
No. Paidnice is first-party debt collection software. It helps you collect your own overdue invoices directly from your customers. We are not a third-party collections agency, we do not buy debt, and we do not contact customers on our own behalf. Every message goes out from your business, in your tone, under your branding.
A debt collection agency is a third-party service that collects on your behalf, usually for a percentage of what it recovers (20% to 50% is typical). Debt collection software lets you recover the debt yourself, automatically, for a flat monthly fee. You keep 100% of what you collect and you control the tone of every message.
The 7-7-7 rule comes from Regulation F of the US Consumer Financial Protection Bureau. It limits third-party debt collectors to 7 phone call attempts in a 7-day period for the same debt. It applies to collection agencies. It does not apply to a business that collects its own invoices from its own customers, which is first-party collection.
Yes. Paidnice is built for small businesses. It runs on top of Xero or QuickBooks Online, sets up in under 15 minutes, and its plans are priced by invoice volume.
Track Days Sales Outstanding (DSO), the Collection Effectiveness Index (CEI), Average Days Delinquent (ADD) and the AR turnover ratio. Together they show if your collection process improves cash flow.
Nothing changes unless a rule you set makes it happen. Paidnice connects through the official Xero and QuickBooks integrations, so we never see or store your accounting password. It works from the invoices already in your accounting system.
Yes. Exclude any customer, or a whole group. Add grace periods, and set different rules for different groups, so the customers who pay on time are left alone. Start in approval mode, so nothing sends without your OK.
Yes. Your first 20 actions are free, with no credit card. Paid plans start at US$69 a month and follow your invoice volume, not your company revenue.
Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.
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