ezyCollect entry is about A$275 a month plus roughly A$900 setup on an annual contract. CreditorWatch Collect is the closest AU replacement; Paidnice fits AU, NZ and UK businesses on Xero or QuickBooks that want automatic fees and interest, from $69 a month (£49); Chaser suits larger UK-centered teams; Upflow analytics-led mid-market; Kolleno enterprise cash application.
Key takeaways
Four reasons come up repeatedly: the setup fee, the sales process, the add-on costs, and the missing enforcement layer.
Setup fees on top of subscription. ezyStart carries roughly A$900 in setup on top of about A$275 a month. Higher tiers carry up to about A$3,900. Contracts are annual, and paying monthly adds about 20%.
The trial goes through a sales call. There is a 14-day trial, but pricing is not published and the route in is demo-led. If you wanted to test a reminder cadence on a Tuesday afternoon, that is not the shape of it.
Channels and actions are metered. Mail, SMS and fax cost extra. In-app demand letters are about A$49 each. Payment processing adds a A$90 monthly gateway fee alongside the transaction rate, and referring a debt to a collection partner starts at 25% of what is recovered.
No late fees or interest. This is the structural gap. Nothing in ezyCollect's help center or relaunch messaging covers late fees or interest; only card surcharging exists. Reminders escalate in tone, but nothing on the account ever costs the customer money.
What ezyCollect does better than anything on this list is local depth: MYOB AccountRight, Exo and Essentials, Pronto Xi, Attaché and JCurve, plus illion trade credit data and the SimplyPaid portal. If your ledger is MYOB, that matters more than any feature comparison.
A reminder that escalates in tone but never in consequence is just a more polite version of the same email.
CreditorWatch Collect serves the AU and NZ mid-market with human callers, Paidnice businesses on Xero or QuickBooks that want enforcement, Chaser larger UK-centered teams wanting credit data, Upflow analytics-led mid-market, and Kolleno enterprise groups.
| Tool | Revenue fit | From (monthly) | Setup fee | Ledger integrations | Late fees | Statements | Payment plans | Credit checks | Rating |
|---|---|---|---|---|---|---|---|---|---|
| ezyCollect (for reference) | AU/NZ mid-market, 200+ debtors | ~A$275 | ~A$900 | MYOB, Xero, QuickBooks, NetSuite, SAP B1, Pronto Xi | No | Monthly | Yes (enabled by support) | Yes (illion) | 4.9 (35, Xero App Store AU) |
| 1. CreditorWatch Collect | AU/NZ small to mid-market | Not published | Not published | Xero, MYOB, QuickBooks | No | Yes | Partial | Parent-side scores | 4.9 (91, Xero App Store) |
| 2. Paidnice | $1m to $50m | $69 / £49 | None | Xero, QuickBooks Online | Yes (per group) | Yes (any schedule) | Yes | No | 5.0 (Xero App Store) |
| 3. Chaser | £4m to £200m | £199 (~$259) | None published | Xero, QuickBooks, Sage, NetSuite, Dynamics 365 | Yes (global only) | Monthly only | Yes | Yes | 4.98 (374, Xero App Store) |
| 4. Upflow | Mid-market to enterprise | Free tier; paid not published | Not published | NetSuite, Sage Intacct, Xero, QuickBooks, Stripe | No (via ERP only) | Not verified | No | Light scoring | 4.8 (233, G2) |
| 5. Kolleno | $1m upward (per-user) | $650 per user | Onboarding bundled | NetSuite, SAP, Sage Intacct, Dynamics 365, Xero, QuickBooks | None found | Via portal | Yes | Yes | 4.9 (99, G2) |
"Not verified" means the feature could not be confirmed from the vendor's public materials, and "Not published" means the vendor does not print a price. Prices are the vendor's published or last-verified from-prices as at July to August 2026.
Best for AU and NZ businesses that want human callers, not just software
Formerly Debtor Daddy: AR automation with an optional team of New Zealand-based callers who work your ledger as if they sat in your finance function.
This is the closest like-for-like move from ezyCollect: same region, same ledgers, same absence of late fees. The difference is the human layer, and the Call Console queue for teams that would rather make the calls themselves. Its parent agreed a Warburg Pincus investment in July 2026.
The limitation. Xero sync runs on a 24-hour cycle rather than in real time, pricing is unpublished and sales-led, and there is no API beyond Zapier. Credit risk data sits with the parent, not inside Collect.
Best for Xero and QuickBooks businesses, $1m to $50m
Accounts receivable automation for SMBs on Xero and QuickBooks: the late fees and interest ezyCollect leaves out, on a published flat price with no setup fee and no annual contract.
Australia and New Zealand have no statutory interest fallback, so the contract does the work and the software has to apply what the contract allows. That is the specific gap ezyCollect leaves open. Fees and interest apply automatically per customer group, and get waived by a named person with a reason recorded.
The Xero blog case study on My Two Cents, a Northland accounting firm, reports outstanding invoices falling from $60,000 to $24,000 and payment delays dropping from 45-plus days to under 25.
"Paidnice is a brilliant Xero app. The customer support is second to none, and compared to competitors in this space, it does as much if not more, and offers excellent value for money."
Xero App Store review
The limitation. No MYOB connection, which rules it out if that is your ledger, and no built-in credit checking or illion data. Built for Xero and QuickBooks Online only, with no bank-file cash application.
Best for larger UK-centered businesses that want credit checks in the same tool
One of the oldest names in UK credit control: email and SMS reminders from your own mailbox plus credit checks in one subscription.
If you are leaving ezyCollect because there are no fees at all, Chaser closes that gap, though with a single global rule rather than a policy per customer group. Our Chaser alternatives guide covers the trade-offs.
The limitation. Statements send monthly only on a fixed day, entry plans cap at four users, and the UK-first design shows in the integration list: no MYOB, and no AU or NZ credit data.
Best for analytics-led mid-market finance teams
The clearest collections analytics in the category: countback DSO, collection effectiveness and at-risk balances, with a free tier to test the reporting first.
If ezyCollect's reporting was the disappointment rather than its pricing, Upflow is the upgrade. The free tier makes it the easiest tool here to evaluate before committing budget.
The limitation. No native late fees, no payment plans, no MYOB, and paid pricing is no longer published. Automatic actions fire once a day on business days only. Our Upflow alternatives guide has the detail.
Best for large groups on enterprise ERPs, per-user pricing
An AI order-to-cash platform for enterprise finance teams: cash application and reconciliation at a scale the rest of this list does not attempt.
If you outgrew ezyCollect rather than fell out with it, Kolleno is the upmarket step: the same order-to-cash framing, with reconciliation depth ezyCollect does not carry.
The limitation. Per-user pricing is a different budget class, there is no MYOB path, and no late-fee feature was found. Our Kolleno alternatives guide covers the reverse move.
Start from your ledger, then from whether you want the chasing done for you.
None of these tools hold your data, so a migration is really a reconnection. Plan a week and run both in parallel for one cycle.
Check the contract first, not last. An annual term with a setup fee already paid changes the maths on when to switch, even when the replacement is cheaper every month.
💡 Paidnice insight
The pattern we see from AU and NZ businesses moving off a demo-led tool is consistent: the trigger is rarely a missing feature, it is the renewal quote. Before you shortlist, work out your all-in annual cost including setup, SMS, demand letters and gateway fees. That number, not the headline subscription, is what you are actually replacing.
Quick answers to the questions finance teams ask when they price a move away from ezyCollect.
How much does ezyCollect cost?
Pricing is not published on their site. Verified tiers put ezyStart at about A$275 a month with roughly A$900 setup, ezyGrow at about A$950 and ezyScale at about A$2,350, each with setup up to about A$3,900. Contracts are annual and monthly billing adds about 20%. Mail, SMS and fax are extra, and demand letters are about A$49 each.
Does ezyCollect charge late fees?
No. Late fees and interest are absent from ezyCollect's help center and from its July 2026 relaunch messaging; the only charge it adds is card surcharging. Interest has to be raised by hand in your ledger, which is the main reason AU and NZ businesses on Xero look elsewhere.
Is Paidnice a good ezyCollect alternative for small businesses?
On Xero or QuickBooks Online, yes: reminders, SMS, late fees, statements, payment plans, escalation and a portal from $69 a month (£49, A$99), with no setup fee and no annual contract. If your ledger is MYOB, it is not an option at all.
What does ezyCollect do that the alternatives do not?
Two things. It connects to MYOB AccountRight, Exo and Essentials, plus Pronto Xi, Attaché and JCurve, which no other tool here does. And it bundles illion trade credit data with online credit applications, which matters for wholesalers extending terms to new accounts.
Which alternative suits wholesale and distribution?
ezyCollect's strongest verticals are wholesale, distribution, food and beverage, manufacturing and construction, and CreditorWatch Collect competes directly there. On Xero or QuickBooks, Paidnice covers the same ground with volume-driven fee policies, including setups for wholesale and distribution and for managed service providers.
Paidnice is accounts receivable automation that enforces your payment terms, trusted by thousands of businesses on Xero and QuickBooks. Credit control and debtor management, run for you.
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