★★★★★160+It's removed 99% of the chasing!Mantas S.

AI accounts receivable that reads every reply

AI accounts receivable for Xero and QuickBooks. Paidnice reads each customer reply, logs promised payment dates and drafts the response, which waits for your approval.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

and counting

What Paidnice does with every customer reply

Reminders get answers. Paidnice reads each one, finds what the customer needs and prepares the next step for your approval.

Reads every reply and sorts it

Payment dates and PO numbers each get their own next step. Your team sees the replies Paidnice handled today and the actions that wait for approval.

Drafts the response, and you approve it

Paidnice shows what it read from the reply and the answer it drafted. You approve it before it sends.

Spots a missing PO number and adds it

Paidnice spots when a customer needs a PO, drafts the email to the right person and adds the PO to the invoice in Xero or QuickBooks when it arrives. You approve the resend.

Reminders written for each customer

Give Paidnice a short brief and AI writes each reminder from the customer’s own account: other open invoices, recent payments, a late fee to come or a payment plan they can use. Run the policy as a draft and each one waits for your approval.

Set up your policies by describing them

Tell the Paidnice Assistant what you want, such as a late fee for slow payers. It asks what it needs and proposes the change, and nothing changes until you apply it.

Every customer, summed up in two lines

Each customer page opens with a short AI summary: how they pay against your average and what is overdue, next to their credit score.

What the AI does, and what waits for you

Paidnice does the reading and the drafting. Every AI-drafted reply waits for a person on your team to approve it.

When this happensPaidnice does thisYou do this
A customer replies with a payment dateLogs the date against the invoice and drafts a replyApprove the reply
Accounts payable asks for a PO, or a buyer’s system emails oneDrafts the email to the right person, reads the PO when it arrives, adds it to the invoice and drafts the resendApprove the email and the resend. Odd PO formats come to you for review
A reminder is due on a policy that uses AIWrites the email from the customer’s account and your brief, as a draft when the policy is set to DraftApprove the draft
You switch on Safe ModePrepares every action for review and sends nothing to customersReview and release
You describe a policy to the AssistantFinds similar policies, asks what it needs and proposes the changeApply it, or not
A mobile number is not validSuggests the correct format and says whyApprove the fix, which updates your ledger
Setup: you connect Xero or QuickBooksPrepares draft collection policies for each customer groupApprove the policies before anything runs
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

  • Multi-channel reminders by email, SMS and WhatsApp, from your own domain.
  • Set schedules before, on and after the due date.
  • Dynamic templates adjust tone to payment history.
  • Sender escalation moves late reminders to a senior sender.
  • Quote expiry reminders so deals never lapse.
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A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

  • PO numbers captured from replies and added to the invoice.
  • Promises to pay logged, with chasing paused until then.
  • Actions run automatically or wait in a queue for your approval.
  • Replies drafted for you to send.
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Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

  • Late fees & interest applied when invoices go overdue.
  • Early payment discounts reward customers who pay fast.
  • Payment plans in installments, synced to Xero and QuickBooks.
  • Customer groups each get their own terms and rules.
  • Automatic statements on the schedule you set.
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Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

  • Escalate & act when an invoice needs a person.
  • Dispute workflows raise letters and tasks when customers push back.
  • Team collaboration: tasks, notes and owners in one place.
  • Custom alerts when an account needs attention.
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A customer’s branded payment portal showing open invoices, a pay-all button and payment methods, with a card payment confirmed

A branded, self-service portal that removes every excuse between your customer and the Pay button.

  • Your brand, front and center: your logo and brand color.
  • One-click payments by card, ACH, BACS and direct debit.
  • 24/7 access to statements, invoices and payment.
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Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

  • Aging analysis with historical comparisons.
  • DSO tracking by account, entity and contact.
  • Template performance shows which wording gets paid.
  • Multi-entity reporting across every Xero or QuickBooks organization.
  • Customer insights: payment patterns and risk scores.
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Bookkeeping & AccountingNew Zealand

Customer story

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
Haley Reyners, My Two Cents
Outstanding invoices
Before$60,000 owed
Now$24,000
Payment delays
Before45+ days
NowUnder 25 days
The process
BeforeManual follow-up
Now90% automated

The AI works inside every Paidnice feature

Replies to reminders, statements and late fee notices come back into the customer’s conversation in Paidnice, and Paidnice can read them.

Integrations

Works with the software you already run

Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.

See all integrations →

AI accounts receivable questions

What is AI accounts receivable?

AI accounts receivable software reads what customers send back about their invoices and prepares the next step. Paidnice reads each reply, logs payment dates, adds missing PO numbers and drafts the response for your approval.

Does Paidnice send AI-written replies without my approval?

No. Every reply the AI drafts waits until a person on your team approves it. Paidnice logs the payment dates and PO numbers it reads on the invoice, and anything that looks wrong goes to a person for review. Your reminder, statement and late fee policies run automatically or as drafts, as you choose.

Which accounting systems does it work with?

Xero and QuickBooks Online. Paidnice reads the invoices and contacts from your ledger and writes PO numbers back to the invoice.

Does Paidnice log in to my customers’ AP portals?

No. Paidnice reads the PO number from emails, such as procurement notifications or the reply from the person it asked. Portal uploads are coming soon. Name the portals your customers use when you book a call, and they shape what we build first.

What happens when a PO number looks wrong?

Smart rules can format PO numbers automatically, such as a buyer’s own format. Anything that does not look right goes to a person for review before it is used. Read about PO numbers on invoices.

Can Paidnice write reminder emails with AI?

Yes. Give a policy a short brief and AI writes each email from the customer’s account, such as other open invoices, recent payments and any late fee to come. Run the policy as a draft, as Paidnice recommends, and each email waits for your approval.

Can I set Paidnice up by describing what I want?

Yes. The Paidnice Assistant sets up late fees, statements and reminders from a plain description. It asks before it acts, and nothing changes until you apply it. You can also talk to a person on our team.

Will AI replace my credit controller?

No. Paidnice reads the routine replies and drafts the responses, and a person on your team approves each one. Your team spends its time on the accounts that need a conversation.

Let Paidnice read the replies

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing sends until you approve it.

Rated 5 stars, 160+ reviews · Xero App of the Year