Paidnice chases every late invoice, takes the payment, and adds the late fees your MSA allows.
No credit card. Your first 20 actions are free.
Two minutes, no sales pitch
From the first polite nudge to the late fee landing on the invoice.
Email and text reminders go out on a schedule you set, and a disputed ticket invoice can sit out by its number until it settles.
"Paidnice has been exactly what we were looking for to help address the ongoing challenge of past-due invoices. The platform is easy to use, highly effective, and very reasonably priced for the value it provides."
Every reminder carries a pay button, and clients find and pay every open invoice on your own branded portal, in one ACH or card payment.
"Really saved us time in helping customers settle multiple part paid Xero invoices in a single Stripe payment."
Interest on the whole balance or a late fee per invoice, set per client group, so your VIP agreement clients stay exempt.
"It performs exactly as promised, and is the best option we've found for automating late fees and interest charges."
When reminders run out, a call task and credit stop fire before you suspend service, with the payer's history attached.
"Paidnice, Denym and his team have built an excellent product, they know the product well and it does exactly what it says on the tin."
Paidnice does not raise invoices or replace your PSA. It picks up what has already reached QuickBooks or Xero.
Your PSA
It lands here
Paidnice chases from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
Many MSPs already have every agreement, project, and hardware invoice landing in QuickBooks or Xero from the PSA. Paidnice reads those invoices and their due dates straight from the ledger, so there is nothing to import or re-key. When an invoice goes overdue it enters the policy you set, and once a payment lands, the chasing stops on its own.
MSPs on ConnectWise, Autotask, HaloPSA, Syncro, or Atera keep billing from the PSA exactly as they do now. Those tools push closed invoices into QuickBooks or Xero, and Paidnice chases from the ledger, so it never touches your PSA, your tickets, or your agreements. Autotask and HaloPSA shops on Xero can use Cloud Depot to make the invoice hop automatic.
MSPs hit this constantly: one disputed ticket invoice, twenty clean ones. Take the disputed invoice out of the policy by its number and it stops collecting reminders and fees while you work the ticket. Every other invoice for that client keeps chasing on schedule. When the dispute settles, put the invoice back in and the policy picks it up again.
MSPs can, and the place to start is the late-payment clause in the managed services agreement your client signed. When your MSA states a fee or interest rate, Paidnice applies it: it calculates the charge you set, adds it to the invoice in QuickBooks or Xero, and tells the client exactly why it is there. Check your MSA wording and any rules that apply in your state before you switch fees on.
MSP owners are usually nervous about a robot emailing clients they support every day. Start in approval mode: every reminder, statement, and fee sits in a queue until you approve it, so nothing goes out that you have not seen. Once the wording and timing feel right, switch client groups to automatic one at a time, then let it run on its own.
MSP clients rack up small invoices fast, five or six open at a time on monthly billing. Paidnice gives each client one portal page listing everything outstanding, payable in a single ACH or card transaction. The payment then auto-matches to each invoice in QuickBooks or Xero, so nobody on your team reconciles it by hand at month end.
For MSPs and IT services
No credit card. Your first 20 actions are free.