★★★★★160+This app is a game changer!Lesley B.

Accounts receivable software for MSPs and IT services.

Paidnice runs collection on your agreement and project invoices from start to finish: reminders to clients, late fees, online payment and stop credit tasks, from the invoices in Xero or QuickBooks.

The accounts receivable toolkit for MSPs and IT services

Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need.

From the day you send it to the day it is paid

Every stage runs on your payment terms, automatically or after you approve it.

  1. Clients get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

    Explore reminders →
  2. Every client with a balance gets one statement on the day you choose: every monthly agreement, every project and hardware invoice, one total and a link to pay.

    Explore statements →
  3. Paidnice adds the late fee or interest your service agreement allows, on the schedule you set. VIP agreements can be exempt.

    Explore late fees →
  4. Paidnice reads each client reply, logs the promise or the question and drafts the next step. Your team approves each draft before it is sent.

    Explore reply handling →
  5. When a client's balance or days overdue cross your line, your team gets a call, letter or stop credit task, with full payment history attached.

    Explore escalations →
  6. Clients see every open invoice and pay by card or bank, or split an invoice into a payment plan. No login needed.

    Explore the portal →

Clients get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

Explore reminders →

Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.

Built for how MSPs and IT services get paid

Get paid before you have to suspend service.

A call task and stop credit task fire when a client's balance or days overdue cross your line.

  • Payer's history attached
  • Long before anyone suspends service

The late-payment clause in your service agreement, actually applied.

Slow payers cover the cost of the licenses you carry for them through interest or a late fee.

  • Set per client group
  • VIP agreements stay exempt

Microsoft lets you cancel a Partner Center subscription only within seven days of purchase or renewal, so a late payer's licenses stay on your bill. Payment times: UK, Australia.

Let clients clear every open invoice in one payment.

Five or six open monthly invoices disappear in one ACH or card payment.

  • Pay button on every reminder
  • Branded portal lists everything the client owes

Know what is coming in, and who to call first

Paidnice turns your ledger into answers: the agreement invoices due this week, the clients who pay late and the accounts to call before anyone suspends service.

  • Expected payments, week by week, from your ledger
  • A credit score for every customer, from how they pay
  • Aged receivables for each customer, at a glance
  • A weekly report emailed to your team
What customers see
Day 3050%fewer late payments
Day 908 in 10invoices paid on time
Explore reporting →

Keep the ticketing and billing software your team already runs

Keep billing from your ticketing and billing software exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest.

  • Invoices sync overEach invoice your ticketing and billing software pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date.
  • Nothing to re-enterNo import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting.
  • Payments land backPayments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Businesses that get paid on their terms

Paidnice customers on getting paid, in their own words.

See all customer stories →·Read all 160+ reviews →

How it works for IT businesses and MSPs

How does Paidnice know which invoices to chase?
MSPs import and re-key nothing: Paidnice reads the agreement, project and hardware invoices your ticketing software already lands in QuickBooks or Xero, with their due dates. When an invoice goes overdue it enters the policy you set, and once a payment lands the chasing stops on its own.
Does Paidnice work with ConnectWise or Autotask?
MSPs on ConnectWise, Autotask, HaloPSA, or Syncro keep billing from their ticketing and billing software exactly as they do now. Those tools push closed invoices into QuickBooks or Xero, and Paidnice chases from the ledger, so it never touches your tickets or your agreements. Autotask and ConnectWise shops on Xero can use CloudDepot to make the invoice hop automatic.
What happens when a client disputes one ticket invoice?
An MSP's twenty clean invoices keep chasing on schedule while the one disputed ticket invoice sits out. Take the disputed invoice out of the policy by its number and it stops collecting reminders and fees while you work the ticket. When the dispute settles, put it back in and the policy picks it up again.
Can an MSP charge late fees on overdue invoices?
MSPs can, where the managed services agreement the client signed states a fee or interest rate and the rules in your state allow it. Paidnice calculates the charge you set, adds it to the invoice in QuickBooks or Xero, and tells the client exactly why it is there. Check your agreement wording before you switch fees on.
What does Paidnice cost for IT businesses and MSPs?
IT businesses and MSPs pay for Paidnice by invoice volume, not revenue. Essentials starts at US$69, £49 or A$99 a month, there are no contracts, and your first 20 actions are free.
Can clients pay several invoices at once?
MSP clients clear five or six open monthly invoices in a single ACH or card payment from one portal page listing everything outstanding. The payment then auto-matches to each invoice in QuickBooks or Xero, so nobody on your team reconciles it by hand at month end.

Stop funding your clients' IT while they sit on your invoices.

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

Rated 5 stars, 160+ reviews · Xero App of the Year

Everything you expect from world-class accounts receivable software

40+ credit and debtor management tools to ensure you get paid on time, every time.

Chase automatically

Enforce your terms

Get paid

AI in Paidnice

See it coming

Control and setup

ApprovalsEach policy runs automatically or waits for your approval.
Safe ModePaidnice prepares every action and sends nothing until you switch it off.
Customer groups and tagsDifferent rules for different customers.
Parent and branch accountsOne statement for a parent and all its branches.
Your domain and brandEmails from your own address on Pro, with your logo and colors.
Use PDF invoices from other systemsYour reminders carry the invoice PDF your other tools make, in place of the accounting one.
Team and alertsAssign customers, and get alerts for replies and broken promises.
IntegrationsXero, QuickBooks, ERPs, payments, Slack, Teams and more.
Your first 20 actions are free. No card needed.Book a DemoTry it Free