★★★★★160+This app is a game changer!Lesley B.

Debtor management software
that follows up every debtor

Paidnice is credit control and accounts receivable automation for Xero and QuickBooks Online. It chases every B2B invoice until it is paid.

5.0 from 83 reviews on the Xero App Store · 4.9 on Capterra · From US$69 a month

Debtor management software

What is debtor management software?

Debtor management software, also called a debtor management system or debtor tracking software, tracks who owes you money and follows up for you. It works from your debtors ledger and covers five jobs between the invoice and the payment:
  • Reminders: emails and texts before and after the due date.
  • Statements: a summary of every open invoice, sent on a schedule.
  • Late fees and interest: the charges your terms allow, after a grace period.
  • Payments: a portal where customers pay online, with payment plans.
  • Reporting: aging, DSO and who pays late.
Paidnice runs all five from the invoices already in your Xero organisation or QuickBooks account, with different rules for each customer group.

Debtor management vs debt collection

Three kinds of software use the word "debtor": debtor management software for business invoices, debt collection software for agencies, and consumer debt apps for personal debts.

Debtor management software
PaidniceReminders · fees · portal · escalation
Live sync
XeroorQuickBooksYour invoices and ledger
Best forBusinesses that invoice other businesses on termsWhere it stopsNeeds Xero or QuickBooks Online. Other ledgers need the Custom plan.
Debt collection software
Collection softwareCase files · agency workflows
Debt handed over
Collection agencyRecovers debts you gave up
Best forCollection agencies and recovery teamsWhere it stopsStarts after you have given up on the debt
Consumer debt apps
Personal finance appBudgets · personal repayment plans
Personal use
No business ledgerNot linked to your invoices
Best forPeople paying off their own debtsWhere it stopsNot for business invoices

What it costs: Paidnice starts from US$69, £49, A$99, NZ$109 + GST or R1,100 a month, priced by invoice volume. Pro, with the full core feature set, starts from US$99, £74, A$139, NZ$149 + GST or R1,600. Your first 20 actions are free. See pricing.

What to do with each aged debtor

An aged debtor is a customer with an invoice past its due date. An aged debtor report groups what each customer owes by how late it is: current, 1 to 30, 31 to 60, 61 to 90 and over 90 days. Paidnice runs a different step at each age.

  1. CurrentCourtesy reminder before the due date
    Policy actions
    Invoice Reminder3 days before due · emailScheduled
  2. 1 to 30 daysReminder and statement
    Policy actions
    Invoice ReminderDay 7 · email and SMSScheduled
    Send Outstanding StatementDay 14 · with a payment linkScheduled
  3. 31 to 60 daysLate fee and a call
    Policy actions
    Invoice Late FeeDay 31 · fee or interestDraft
    Raise EscalationDay 45 · call taskScheduled
  4. 61 to 90 daysFirm escalation
    Policy actions
    Raise EscalationPhone call or Stop Credit · Dana LeeAssigned
  5. Over 90 daysFinal notice
    Policy actions
    Legal LetterPosted on request · Pro and aboveDraft

Each customer group runs its own policy, so you set the step and the timing for each age. More on aged debt analysis and how to reduce aged debt.

Paidnice is a debtor management system for small business

Most small businesses on Xero or QuickBooks Online do not have a credit controller. They need every debtor followed up on their terms, without hiring one or handing the debt to an agency.

  • Runs on your own invoices: Paidnice reads every invoice from Xero or QuickBooks Online and posts payments back.
  • Follows up from the due date: so fewer debts reach an agency.
  • Built for business invoices: B2B payment terms, statements and late fees, not personal repayment plans.

See what Paidnice runs ↓See plans and pricing →

  • Sized for youPro scales with the invoices you send, with unlimited users for your team and your accountant.
  • Live in under 15 minutesConnect Xero or QuickBooks, then approve the draft policies Paidnice prepares.
  • Priced by invoice volumeYou pay for the invoices you send, with your first 20 actions free.

How Paidnice manages your debtors

Each stage runs on your payment terms, from your Xero or QuickBooks invoices, automatically or after you approve it.

  1. Reminders go out before, on and after the due date, with different rules for each customer group. Each one has a link to pay.

    More on reminders →
  2. Customers with a balance get a statement on the day you choose, with a Pay now link inside the PDF.

    More on statements →
  3. Paidnice adds the fee or interest your terms allow, posts it to Xero or QuickBooks and can tell the customer. Each fee can wait for your approval.

    More on late fees →
  4. Paidnice reads each reply, logs a promise to pay, and looks into any dispute to propose the next step. Pre-approve the types of action you trust for each customer, and the rest wait for your approval.

    More on reply handling →
  5. When reminders stop working, the account moves to a person on your team with its full history. They choose the next step: a call, a letter or a credit stop.

    More on escalations →
  6. Customers see every open invoice and pay by card or bank debit, or move to a payment plan. No login needed.

    More on the payment portal →
  7. See what every debtor owes by age and the cash due to land each week. Each customer gets a credit score from 0 to 100, so you know who to call first.

    More on reporting →

Reminders go out before, on and after the due date, with different rules for each customer group. Each one has a link to pay.

More on reminders →

Plus early payment discounts, quote reminders, letters by post and more.

What to look for in debtor management software

Six checks before you choose. Paidnice meets all six.

  • Reads your ledgerIt pulls every open invoice from Xero or QuickBooks Online, old ones included.
    Paidnice
  • Rules per customer groupDifferent reminders, terms and fees for good payers and slow payers.
    Paidnice
  • Aged debtors and scoresEach debtor by age, with a credit score from 0 to 100.
    Paidnice
  • Late fees you controlA fee or interest after a grace period, only where you choose.
    Paidnice
  • A way to payA payment link in every reminder, and a portal with payment plans.
    Paidnice
  • Escalation to a personStalled accounts go to your team with the full history.
    Paidnice

Works with the software you already run

Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.

See all integrations → NewConnect to Claude or ChatGPT via MCP

Results from Paidnice customers

Four businesses on Xero, in their own words.

See all customer stories →·Read all 160+ reviews →

Debtor management: common questions

What is debtor management?
Debtor management is how a business gets the customers it has invoiced on credit to pay on time: clear terms, reminders, statements, late fees and escalation. It is the usual term in Australia and New Zealand for what the UK calls credit control and the US calls accounts receivable management. Debtor management software runs these steps from your Xero or QuickBooks Online invoices. See debtor management, defined.
Is debtor management the same as debt collection?
No. Debtor management follows up your own business customers while you still keep the relationship: reminders, statements, late fees and escalation. Debt collection starts when a debt is handed to an agency for recovery. Paidnice is debtor management software.
Which debtor management software works with Xero?
Paidnice connects to your Xero organisation through the official Xero integration and was the global Xero Small Business App of the Year in 2025. It also works with QuickBooks Online. See debtor management for Xero.
Does Paidnice work for businesses in Australia and New Zealand?
Yes. Paidnice was Xero Small Business App of the Year in Australia in 2025 and in New Zealand in 2026. You pay in your own currency, from A$99 or NZ$109 a month (NZ prices exclude GST), and SMS reminders use dedicated sending routes for Australia and New Zealand. See the guides for Australia and New Zealand.
Is a debtor management system the same as credit control software?
They describe the same job: getting the money you are owed, on time. A debtor management system focuses on tracking and following up debtors. Credit control software covers the wider process, from payment terms to collections. Paidnice does both.
Which debtor management software suits accountants and bookkeepers?
Choose one that connects to each client's Xero organisation or QuickBooks account and runs on its own after setup. Paidnice Pro has unlimited users, so the accountant and the client's team work in the same account. See credit control software for accountants.
How does automated debtor management cut debtor days?
Debtor days, also called DSO, is the average number of days your customers take to pay. Paidnice follows up every debtor on the same schedule and gives customers a portal to pay from, so no overdue invoice waits for someone to notice it. Paidnice customers have a 40% lower DSO on average than when they started. See days sales outstanding.
How much does debtor management software cost?
Paidnice Pro has the full core feature set and unlimited users, from US$99 a month for 300 invoices to US$799 a month for 4,000. Plans start from US$69, £49, A$99, NZ$109 (excluding GST) or R1,100 a month, priced by invoice volume. Your first 20 actions are free, with no credit card. See pricing.
How long does setup take?
Under 15 minutes. Connect Xero or QuickBooks, then review and approve the draft policies Paidnice prepares for you. Nothing runs until you approve them.
Does it work with the invoices I have already sent?
Yes. Paidnice reads the invoices already in Xero or QuickBooks, including the ones that are overdue now. You can follow up existing overdue invoices, apply late fees in bulk, and either update existing invoices or issue fees as new invoices.
Can my customers pay directly through Paidnice?
Yes. Every reminder includes a payment link, and your customers get a self-service portal where they can view, download and pay invoices. Payments are recorded against the invoice in Xero or QuickBooks.
Will follow-up damage my customer relationships?
You control every message. Reminders send from your own email address on Pro, in your own words and branding. Exclude specific customers or whole groups and add grace periods. Run each policy automatically, or hold its actions for your approval.
How does Paidnice connect to my accounting data?
Through the official Xero and QuickBooks integrations. Nothing changes in your accounting system unless a rule you set makes it happen.

Start getting paid on time with Paidnice

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Rated 5 stars, 160+ reviews · Xero App of the Year

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