How Bustle Studios took receivables from time-drain to time-gain
Monthly statements, late fees, and a single payment link removed Bustle Studios' biggest admin drain.
Having Paidnice meant that I got to outsource the ickiest part of my job.
Laura Carrie · Owner, Bustle Studios
Watch Laura tell it · 1:06
In the bustling heart of Surry Hills, Sydney, Laura Carrie has been running Bustle Studios for seven years. Offering coworking spaces, meeting rooms, and virtual office addresses, Laura's business weathered the Covid-19 storm and came out stronger. But like many small business owners, she grappled with a persistent challenge: managing cash flow and chasing unpaid invoices.
The headache: manual invoice follow-up
Before discovering Paidnice, Laura's accounts receivable process was her biggest headache. With 20-30 unpaid invoices each month, she found herself trapped in a cycle of manual emails and individual payment links.
"Chasing up overdue invoices was not only my least favorite task, it also consumed the lion's share of my admin time," Laura recalls.
Seeking automation: the search for a solution
Determined to reclaim her time and reduce stress, Laura turned to the Xero community forums, where she discovered Paidnice. The promise of seamless integration with Xero and Stripe caught her attention, offering a way out of manual data entry hell.
Paidnice: the time-saving game-changer
Laura was immediately impressed by Paidnice's features that addressed her specific pain points:
No more manual reminders, statements go out on schedule.
A deterrent that also generated extra income.
One link per customer, simplifying every payment.
Manual data entry eliminated.
The impact: from headache to health
Since Laura implemented Paidnice, it's transformed Bustle Studios' operations:
Before Paidnice
Up to 30 unpaid invoices a month, all followed up by hand.
Manual emails and individual payment links.
A separate link for every invoice.
After Paidnice
"I got to outsource the ickiest part of my job."
A major source of anxiety, gone.
One payment link, monthly statements, late fees as the nudge.
Exceptional support: the cherry on top
Laura's experience with Paidnice went beyond software functionality. The personalized support, including one-on-one video calls with a knowledgeable developer, left her feeling valued and supported.
"I've been blown away by the experience working with the support team," Laura enthuses. "Free one-on-one support video calls when you need help? That's rare and incredibly valuable."
The bottom line: a small business essential
For Laura, Paidnice has become indispensable: "If you want more time, less stress, and easier customer payments, there's no reason not to get Paidnice. It's super good value too!"
Her only regret? Not implementing Paidnice sooner.
