Last updated 20 August 2026
Paidnice Limited engages the third parties below to help deliver our accounts receivable automation services. This page forms Annex 5 of the Paidnice Data Processing Addendum, and it is the "Subprocessor Site" referred to in section 8 of that document.
Each sub-processor is bound by a written contract with data protection obligations no less protective than those in our DPA. Paidnice remains liable for the acts and omissions of every sub-processor.
Current sub-processors
| Sub-processor | Purpose | Data location |
|---|---|---|
| Google Cloud Platform Google LLC and affiliates |
Cloud hosting, compute, database and storage for the Paidnice platform. | United States |
| Stripe Stripe, Inc. and affiliates |
Subscription billing for Paidnice, and payment processing for invoices paid through the customer payment portal. | United States, Ireland |
| Twilio SendGrid Twilio Inc. |
Delivery of transactional email, invoice reminders, statements and notifications. | United States |
| Twilio Twilio Inc. |
Delivery of SMS payment reminders and automated voice calls. | United States |
| Intercom Intercom, Inc. and Intercom R&D Unlimited Company |
Customer support messaging, in-app chat and product announcements. | United States, Ireland |
| Mixpanel Mixpanel, Inc. |
Product analytics and usage measurement. | European Union |
| LogRocket LogRocket, Inc. |
Session replay and frontend error diagnostics for the Paidnice web application, used to reproduce and fix faults. | United States |
Platforms you connect yourself
Xero, QuickBooks Online and any payment provider you connect are not Paidnice sub-processors. You hold the relationship with those providers directly, and their own terms and privacy policies apply. Paidnice reads and writes data in those platforms only as you instruct.
Changes to this list
When we engage a new sub-processor, we update this page and notify customers by email at the contact address held for service communications. You then have 15 days to object in writing on reasonable data protection grounds, under section 8(d) of the DPA.
To receive notice of changes, or to raise an objection, email our Privacy Officer at [email protected].
