★★★★★160+This app is a game changer!Lesley B.

Accounts receivable software for plumbing contractors.

Paidnice runs collection on service calls and builder accounts from start to finish: reminders by text and email, late fees, online payment and call tasks, from the invoices in Xero or QuickBooks.

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The accounts receivable toolkit for plumbing contractors

Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need.

Chase automatically

Send Reminders Automate email and SMS with powerful reminders, from your own domain. Automate Statements Schedule automatic statement sends each month. AI Reply Handling Paidnice reads every reply and drafts the next step for your approval.

Enforce your terms

Late Fees & Interest Automatically apply and send late fees and interest. Prompt Payment Discounts Encourage early payment with automated discounts. Escalate & Track Calls Escalate and assign overdue invoices for manual follow up.

Get paid, and see it coming

Customer Payment Portal Self-service hub for your customers' payment and billing needs. Create Payment Plans Flexible payment terms with automatic installment reminders. AR Insights & Reports Measure Days Sales Outstanding and other critical KPIs.

From the day you send it to the day it is paid

Every stage runs on your payment terms, automatically or after you approve it.

  1. Homeowners, builders and property managers get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

    Explore reminders →

  2. Every builder or property manager with a balance gets one statement on the day you choose: every job, every work order, one total and a link to pay.

    Explore statements →

  3. Paidnice adds the late fee your invoice promises, on the schedule you set, and posts it to the ledger. Your best builder accounts can be exempt.

    Explore late fees →

  4. Paidnice reads each customer reply, logs the promise or the question and drafts the next step. Your office approves each draft before it is sent.

    Explore reply handling →

  5. When reminders stop working, the office gets a call, letter or stop credit task, with the balance and full payment history attached.

    Explore escalations →

  6. Customers see every open work order and pay by card or bank, or split a big job into a payment plan. No login needed.

    Explore the portal →

Homeowners, builders and property managers get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

Explore reminders →

Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.

Built for how plumbing contractors get paid

Every quote followed up until the customer accepts or declines.

Paidnice reminds customers about open Xero quotes and QuickBooks estimates, and they accept or decline in your quote portal.

  • Timed from the issue date or expiry date
  • Status written back, and your office emailed
  • Reminders stop once the customer decides

Every property's work orders settled in one payment.

Property managers find and pay every open work order in one card or ACH payment, matched back for you.

  • Pay button on every reminder
  • Your branded payment portal

The late fee your invoice promises, actually charged.

Paidnice charges the late fee on your invoice the same way every time and posts it to the ledger.

  • Set per customer group
  • Best builder accounts can stay exempt

In the UK, the Construction Industry Scheme deducts 20% from registered subcontractors and 30% from unregistered ones, and it covers plumbing and heating installation.

Know what is coming in, and who to call first

Paidnice turns your ledger into answers: the service calls due this week, the builders who pay late and the accounts to call before you book the next job.

  • Expected payments, week by week, from your ledger
  • A credit score for every customer, from how they pay
  • Aged receivables for each customer, at a glance
  • A weekly report emailed to your team
What customers see
Day 3050%fewer late payments
Day 908 in 10invoices paid on time
Explore reporting →

Keep the field app your technicians your team already runs

Keep billing from your field app your technicians exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest.

  • Invoices sync overEach invoice your field app your technicians pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date.
  • Nothing to re-enterNo import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting.
  • Payments land backPayments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast
Xero 2025WINNER2026WINNER Xero App of the Year2025 Global · 2026 NZ 2026FINALIST Innovation App of the YearGlobal finalist 2026

Businesses that get paid on their terms

Paidnice customers on getting paid, in their own words.

See all customer stories →·Read all 160+ reviews →

How it works for plumbing contractors

How does Paidnice know which invoices to chase?
It reads the plumbing invoices already sitting in your QuickBooks or Xero, including everything your field service app pushed over. When an invoice passes its due date, the schedule you set starts running: reminders, statements, then late fees. When a payment is recorded against the invoice, the chasing stops on its own. There is nothing to import and no second system to keep updated.
Does it work with Housecall Pro or Jobber?
Yes, many plumbing companies we see run a field service app in front of the books. Housecall Pro pushes invoices, customers, and payments into QuickBooks Online when the invoice is sent, and Jobber syncs sent invoices the same way. Paidnice reads whatever lands in QuickBooks or Xero, so it chases those invoices without touching your dispatch board.
Can a plumber charge late fees on an unpaid invoice?
In most of the US a plumbing business can charge late fees when the terms are stated up front, on the invoice, the estimate, or a signed service agreement. Paidnice applies the exact fee or interest rate you set and posts it to the ledger, so the line on your invoice gets enforced the same way every time. Maximum rates vary by state, so confirm yours with your accountant.
Can a property management company get one statement for all its properties?
Yes, and for plumbing work across managed properties this is usually the fix. Set the management company as a parent account and each property as a child, and Paidnice sends one consolidated statement covering every open work order. The manager pays the whole balance in one card or ACH payment, and every payment matches back to the right invoice.
What does Paidnice cost for plumbing contractors?
For a plumbing contractor, Paidnice Essentials starts at US$69, £49 or A$99 a month, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free, so you can watch the first reminders go out before paying anything.
Do residential and commercial customers follow the same schedule?
No, and for a plumbing company they usually should not. Put residential service calls in one group with a due-on-receipt schedule and SMS reminders, and put builders and property managers in another with net 30 terms, statements, and interest. Both run at the same time, and new customers can be assigned to a group automatically.

Stop being the property manager's interest-free lender.

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

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Rated 5 stars, 160+ reviews · Xero App of the Year

Everything you expect from world-class accounts receivable software

40+ credit and debtor management tools to ensure you get paid on time, every time.

Chase automatically

Email remindersBefore, on and after the due date, from your own domain on Pro.SMS remindersTwo-way texts with a link to pay.WhatsApp remindersCustomers reply on WhatsApp, and the reply lands in Paidnice.Customer statementsScheduled statements with a link to pay online.Quote reminders for XeroFollow up quotes before they expire.Estimate reminders for QuickBooksFollow up estimates until they are accepted.Invoice sendsSchedule and customize how each invoice goes out.
Contact routingThe invoice to the AP inbox, reminders to the person you work with.
Threaded repliesEvery reminder and reply stays in one email thread.
Thank-you emailsA thank-you or a short survey once an invoice is marked paid.

Enforce your terms

Late feesA flat fee or a percentage, after the grace period you set.InterestA yearly rate charged by the day, or statutory interest.Prompt payment discountsTake a percentage off when customers pay early.EscalationsA case with the full history, owned by a person on your team.Letters by postStatements, overdue letters and final notices, printed and posted on Pro and above, on request.
Payment promisesReminders wait for the promised date, and a broken promise alerts you.
DisputesA disputed invoice stops being chased until it is resolved.
FreezePause chasing for one invoice or one customer.

Get paid

Customer payment portalA secure link with every invoice, no login needed.Payment plansInstallments with reminders and autopay.Card and bank paymentsTake payment through Stripe, Pinch and more.Pay several invoices at onceCustomers pick the invoices and pay them together.Custom payment linksPayPal, Wise and other pay links in every reminder.

AI in Paidnice

Reply handlingPaidnice reads each reply and drafts the next step for your approval.PO numbersAsks for the PO, adds it to the invoice in Xero or QuickBooks and resends it.Contact updatesUpdates contacts from replies, for your approval.Paidnice AssistantDescribe a late fee, statement or reminder and it sets it up for you to apply.Fix mobile numbersSuggests the correct number format, and you approve each one.Template variationsCustomers get different wording each time.
Customer summariesA short summary of each customer, written from their history.

See it coming

Cash forecastExpected payments, week by week.Credit scoresEvery customer scored on how they pay.Aging boardInvoices by current, 1 to 30, 31 to 60, 61 to 90 and 90+ days.Email performanceWhich reminders get opened and paid fastest.Reports and exportsAged receivables, fees, emails and plans. Saved views emailed as CSV.

Control and setup

ApprovalsEach policy runs automatically or waits for your approval.
Safe ModePaidnice prepares every action and sends nothing until you switch it off.
Customer groups and tagsDifferent rules for different customers.
Parent and branch accountsOne statement for a parent and all its branches.
Your domain and brandEmails from your own address on Pro, with your logo and colors.
Use PDF invoices from other systemsYour reminders carry the invoice PDF your other tools make, in place of the accounting one.
Team and alertsAssign customers, and get alerts for replies and broken promises.
IntegrationsXero, QuickBooks, ERPs, payments, Slack, Teams and more.
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