Paidnice chases service calls and net 30 accounts, takes the payment, and adds the late fees.
No credit card. Your first 20 actions are free.
Two minutes, no sales pitch
From the first polite nudge to the late fee landing on the invoice.
Email and SMS reminders run on the schedule you set for each group: due on receipt for service calls, net 30 for builders, no manual sorting.
"Most importantly, it has helped us collect outstanding payments much faster than before."
Every reminder carries a pay button, and customers find and pay every open invoice on your own branded portal, matched back for you.
"The platform has automated key steps, reduced errors, and given our team more time to focus on strategic tasks rather than administrative overhead."
Late fees and interest post to the ledger, set per customer group, so your best builder accounts stay exempt.
"Paidnice removes the need for business owners to manually check invoices to ensure late fees are added correctly. You just need to set it up once, and then let it do its thing."
When reminders run out, the office gets a call task with the payer's record, and a credit stop flags them before you book more work.
"We saw a great improvement in the average time to pay across all clients and the subscription cost is more than covered by the interest generated, so it pays for itself."
Paidnice does not raise invoices or replace your field service app. It picks up what has already reached your books.
Your field service software
It lands here
Paidnice chases from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
It reads the plumbing invoices already sitting in your QuickBooks or Xero, including everything your field service app pushed over. When an invoice passes its due date, the schedule you set starts running: reminders, statements, then late fees. When a payment is recorded against the invoice, the chasing stops on its own. There is nothing to import and no second system to keep updated.
Yes, many plumbing companies we see run a field service app in front of the books. Housecall Pro pushes invoices, customers, and payments into QuickBooks Online when the invoice is sent, and Jobber syncs sent invoices the same way. Paidnice reads whatever lands in QuickBooks or Xero, so it chases those invoices without touching your dispatch board.
In most of the US a plumbing business can charge late fees when the terms are stated up front, on the invoice, the estimate, or a signed service agreement. Maximum rates vary by state, so confirm yours with your accountant. Paidnice then applies the exact fee or interest rate you set and posts it to the ledger, so the line on your invoice gets enforced the same way every time.
Yes, and for plumbing work across managed properties this is usually the fix. Set the management company as a parent account and each property as a child, and Paidnice sends one consolidated statement covering every open work order. The manager pays the whole balance in one card or ACH payment, and every payment matches back to the right invoice.
Yes. Many plumbing contractors start Paidnice in approval mode, where every reminder, statement, and late fee waits for a click before it leaves. Once you have watched a week or two go out and the wording feels right, switch groups to fully automatic one at a time. Many owners leave big builder accounts on approval and let residential run itself.
No, and for a plumbing company they usually should not. Put residential service calls in one group with a due-on-receipt schedule and SMS reminders, and put builders and property managers in another with net 30 terms, statements, and interest. Both run at the same time, and new customers can be assigned to a group automatically.
For plumbing contractors
No credit card. Your first 20 actions are free.
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