★★★★★160+This app is a game changer!Lesley B.

Accounts receivable software for self-storage operators.

Paidnice gets past-due rent paid: reminders to every tenant, online payment, the late fee your rental agreement sets and a contact trail on file, from the invoices in Xero or QuickBooks.

The accounts receivable toolkit for self-storage operators

Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need.

From the day you send it to the day it is paid

Every stage runs on your payment terms, automatically or after you approve it.

  1. Tenants get a reminder before, on and after the rent due date, by email and text, from your facility's own domain. They reply or pay from the link.

    Explore reminders →
  2. A tenant with several units gets one statement on the day you choose: every unit, every month owed, one total and a link to pay.

    Explore statements →
  3. Paidnice adds the late fee your rental agreement allows, on the schedule you set. Long-term tenants can stay exempt.

    Explore late fees →
  4. Paidnice reads each tenant reply, logs the promise or the question and drafts the next step. Your front desk approves each draft before it is sent.

    Explore reply handling →
  5. When reminders stop working, the tenant moves to your manager as a call, letter or stop credit task, with every email, text and call outcome on record.

    Explore escalations →
  6. Tenants see every unit and month owed and pay by card or bank, or split an invoice into a payment plan. No login needed.

    Explore the portal →

Tenants get a reminder before, on and after the rent due date, by email and text, from your facility's own domain. They reply or pay from the link.

Explore reminders →

Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.

Built for how self-storage operators get paid

Tenants text back, and your front desk answers from Paidnice.

Rent reminders go by text and email with a link to pay, and tenant replies land in that tenant's conversation.

  • Your team replies by text from Paidnice
  • Each tenant's texts kept in one conversation

Rent paid from the tenant's phone, off the first reminder.

Tenants swap an expired card and pay the rent without calling the office.

  • Pay button in every reminder
  • Every unit and month owed on your branded portal
  • Card or ACH

A documented contact trail before any lien notice goes out.

Your contact trail is already built when notice day arrives, because every email, text and call outcome sits on the tenant's record.

  • Call task opens when reminders run out
  • Notes kept with each call

Know what is coming in, and who to call first

Paidnice turns your ledger into answers: the rent due this week, the tenants who pay late and the units your manager should call about.

  • Expected payments, week by week, from your ledger
  • A credit score for every customer, from how they pay
  • Aged receivables for each customer, at a glance
  • A weekly report emailed to your team
What customers see
Day 3050%fewer late payments
Day 908 in 10invoices paid on time
Explore reporting →

Keep the QuickBooks or Xero your team already runs

Keep billing from your QuickBooks or Xero exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest.

  • Invoices sync overEach invoice your QuickBooks or Xero pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date.
  • Nothing to re-enterNo import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting.
  • Payments land backPayments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Businesses that get paid on their terms

Paidnice customers on getting paid, in their own words.

See all customer stories →·Read all 160+ reviews →

How it works for self storage operators

We bill tenants straight from QuickBooks. Does Paidnice work with that?
Yes, that is exactly where Paidnice sits: it reads the tenant invoices already in QuickBooks or Xero and runs the reminders, late fees, statements and payment portal for self-storage operators from there. Nothing about your billing run changes, and there is no second system to keep in sync.
Can a self-storage facility charge late fees on unit rent?
Yes, when your self-storage rental agreement provides for one, and Paidnice adds it to the invoice on schedule with the running balance visible to the tenant. Many states cap the amount or timing in their self-storage statutes, and Paidnice does not decide that for you: you set the fee your agreement and state allow. Check your state rules if you are unsure.
What happens when a tenant's autopay card fails?
The storage tenant fixes it from their phone, usually before anyone at the front desk picks up a handset: when the invoice in QuickBooks or Xero goes past due, Paidnice starts the schedule you set, an email in the first day or two and an SMS behind it, each carrying a pay link. Usually it is an expired card and the tenant is still willing to pay.
What does Paidnice cost for self storage operators?
Self-storage operators start on Essentials from US$69, £49 or A$99 a month, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
A contractor rents three units from us. Do they get three separate chases?
One statement and one payment: a self-storage business tenant with several units gets a consolidated statement covering everything they owe, with a single link that pays all of it in one card or ACH transaction. The payments match back to the right invoices in QuickBooks or Xero automatically. No tenant has to untangle three emails about three units to work out one balance.
Does this replace our facility management software?
No, self-storage operators keep their gate software, unit map, and move-ins exactly where they are today. Paidnice only works the money side: it reads the tenant invoices in QuickBooks or Xero and handles reminders, late fees, statements, and payment. If your billing never reaches the ledger as per-tenant invoices, talk to us first and we will tell you straight whether it fits.

Stop letting past-due rent quietly pile up.

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

Rated 5 stars, 160+ reviews · Xero App of the Year

Everything you expect from world-class accounts receivable software

40+ credit and debtor management tools to ensure you get paid on time, every time.

Chase automatically

Enforce your terms

Get paid

AI in Paidnice

See it coming

Control and setup

ApprovalsEach policy runs automatically or waits for your approval.
Safe ModePaidnice prepares every action and sends nothing until you switch it off.
Customer groups and tagsDifferent rules for different customers.
Parent and branch accountsOne statement for a parent and all its branches.
Your domain and brandEmails from your own address on Pro, with your logo and colors.
Use PDF invoices from other systemsYour reminders carry the invoice PDF your other tools make, in place of the accounting one.
Team and alertsAssign customers, and get alerts for replies and broken promises.
IntegrationsXero, QuickBooks, ERPs, payments, Slack, Teams and more.
Your first 20 actions are free. No card needed.Book a DemoTry it Free