★★★★★160+It's removed 99% of the chasing!Mantas S.

Integrate HaloPSA with Paidnice.

Paidnice is accounts receivable automation for MSPs that bill in HaloPSA. Clients get your HaloPSA invoices with every reminder, statement and portal page, so billing stays the same and your team stops chasing manually.

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Invoice

INV-1043 Due Sep 15OverduePaid

PO-23841

Terms Payment due in 14 days Statement every month2% fee at 14 days overdue

+$49.60 draft$2,480.00$2,480.00

PAID

Applied by Paidnice

Reminder sent to customerSep 16 · from [email protected]Sent

StatementSep 22 · every open invoiceSent

Late fee $49.60 draftedSep 29 · applies in 2 daysDraft

~~Late fee $49.60 draft~~Voided · paid before it appliedVoided

Reply from Sam“Please add PO-23841 to the invoice”New

Adding PO to invoiceAIPO-23841 · updating XeroWorking

Invoice resent with POAIUpdated PO number sent to SamResent

Payment receivedSep 30 · synced from XeroPaid

Bill in HaloPSA, chase in Paidnice

HaloPSA stays your billing system. Paidnice adds reminders, late charges, a portal and escalations, all built around the HaloPSA invoice your clients know.

Every road leads to the HaloPSA invoice

Reminders, statements and the portal all point to the invoice HaloPSA created. Paidnice matches it to the Xero or QuickBooks invoice and sends the HaloPSA PDF every time.

Late charges added for you

Set a charge such as 2% a month from 14 days overdue. Paidnice adds it as a linked late charge invoice in Xero or QuickBooks, then adds the next one if the HaloPSA invoice is still unpaid.

A portal with your brand and every HaloPSA invoice

Clients see every open invoice under your logo, download the HaloPSA PDF and pay several invoices at once. They can also promise a date or query an invoice.

Escalate from a stop-service notice to a debt collector

After the final notice, Paidnice sends a stop-service notice, then creates a HaloPSA task through a webhook to suspend services and close the account. Accounts still unpaid go to your debt collector.

Automate the monthly statement

Every client gets a statement on the 1st with their aged balance and every open invoice. Each line links to the original HaloPSA invoice, and one button pays the lot.

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

Multi-channel reminders by email, SMS and call, from your own domain.
Smart scheduling sends at each customer’s best time.
Dynamic templates adjust tone to payment history.
Sender escalation moves late reminders to a senior sender.
Quote expiry reminders so deals never lapse.

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A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

PO numbers captured from replies and added to the invoice.
Promises to pay logged, with chasing paused until then.
Actions run automatically or wait in a queue for your approval.
Replies drafted for you to send.

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Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

Late fees & interest applied when invoices go overdue.
Early payment discounts reward customers who pay fast.
Payment plans in installments, synced to Xero and QuickBooks.
Customer groups each get their own terms and rules.
Automatic statements on the schedule you set.

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Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

Escalate & act when an invoice needs a person.
Dispute workflows raise letters and tasks when customers push back.
Team collaboration: tasks, notes and owners in one place.
Custom alerts when an account needs attention.

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A branded, self-service portal that removes every excuse between your customer and the Pay button.

Your brand, front and center: custom domain, logo and colors.
One-click payments by card, ACH, BACS and direct debit.
24/7 access to statements, invoices and payment.

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Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

Aging analysis with historical comparisons.
DSO tracking by account, entity and contact.
Template performance shows which wording gets paid.
Multi-entity reporting across every Xero or QuickBooks organization.
Customer insights: payment patterns and risk scores.

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Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

A branded, self-service portal that removes every excuse between your customer and the Pay button.

Complete visibility of receivables performance, across every entity you manage.

HaloPSA integration questions

Does anything change in HaloPSA?

No. You keep billing in HaloPSA, and HaloPSA keeps sending invoices to Xero or QuickBooks Online. Paidnice works from there.

Which invoice do my clients receive?

The HaloPSA invoice. When the HaloPSA PDF is attached to the Xero or QuickBooks invoice, the Alternative Invoice PDF setting sends that file with every reminder and shows it in the portal. See how it works.

Does HaloPSA send overdue reminders?

HaloPSA does not document automatic reminders for overdue invoices. Paidnice sends them on your schedule by email and SMS.

What happens when a client pays?

Record the payment in Xero or QuickBooks and Paidnice stops chasing. HaloPSA’s own sync brings the payment back into HaloPSA.

Where do late fees go?

Paidnice adds the late fee as a new invoice in Xero or QuickBooks, saved as Draft or Approved. You choose which.

Which plans include HaloPSA?

All of them. Paidnice is priced by invoice volume, not by your revenue. See pricing or read how Paidnice works for managed service providers.

Chase automatically

Enforce your terms

Get paid, and see it coming

Integrate HaloPSA with Paidnice.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.