★★★★★160+It's removed 99% of the chasing!Mantas S.

Accounts receivable automation for Acumatica.

Paidnice is accounts receivable automation for Acumatica that chases customers from before the due date and acts on every reply, so you stop waiting 30 days for the first dunning letter.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

and counting

Collections at scale on Acumatica

Acumatica stays your ERP. Paidnice runs collections across every customer group, and every account has a named owner on your team.

AI that follows through on every reply

Paidnice reads replies from the day an Acumatica invoice is due, not from the first dunning letter. It saves promises to pay, adds PO numbers and resends the invoice, and passes disputes to a person.

Collection policies by customer group

Group customers by size, terms or payment history. Each group gets its own reminders, payment terms and overdue charges, starting before the due date.

One consolidated statement for each company group

Acumatica parent and child customers get one statement. The parent contact sees every open invoice across the group, with one total.

The collections workspace your team opens every day

Each collector starts with their Acumatica accounts, including customers over their credit limit, plus what Paidnice sent and what waits for approval.

Know what is improving, and what to change next

Paidnice tracks DSO from the due date, not from the first dunning letter, and ranks Acumatica customers by risk. Aged receivables show which group needs a call this week.

It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

  • Multi-channel reminders by email, SMS and call, from your own domain.
  • Smart scheduling sends at each customer’s best time.
  • Dynamic templates adjust tone to payment history.
  • Sender escalation moves late reminders to a senior sender.
  • Quote expiry reminders so deals never lapse.
Book a demo

A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

  • PO numbers captured from replies and added to the invoice.
  • Promises to pay logged, with chasing paused until then.
  • Actions run automatically or wait in a queue for your approval.
  • Replies drafted for you to send.
Book a demo

Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

  • Late fees & interest applied when invoices go overdue.
  • Early payment discounts reward customers who pay fast.
  • Payment plans in installments, synced to Xero and QuickBooks.
  • Customer groups each get their own terms and rules.
  • Automatic statements on the schedule you set.
Book a demo

Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

  • Escalate & act when an invoice needs a person.
  • Dispute workflows raise letters and tasks when customers push back.
  • Team collaboration: tasks, notes and owners in one place.
  • Custom alerts when an account needs attention.
Book a demo

A customer’s branded payment portal showing open invoices, a pay-all button and payment methods, with a card payment confirmed

A branded, self-service portal that removes every excuse between your customer and the Pay button.

  • Your brand, front and center: custom domain, logo and colors.
  • One-click payments by card, ACH, BACS and direct debit.
  • 24/7 access to statements, invoices and payment.
Book a demo

Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

  • Aging analysis with historical comparisons.
  • DSO tracking by account, entity and contact.
  • Template performance shows which wording gets paid.
  • Multi-entity reporting across every Xero or QuickBooks organization.
  • Customer insights: payment patterns and risk scores.
Book a demo
Bookkeeping & AccountingNew Zealand

Customer story

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
$24,000Outstanding, down from $60,000
Under 25 daysTo get paid, down from 45+
90%Of the process automated

Connect Paidnice to the software you already run every day

Accounting, payments, CRM and team tools. Paidnice reads invoices from your ledger, takes payment through your provider and logs every email in your CRM.

See all integrations →

Acumatica integration questions

Does Paidnice connect to Acumatica?

Yes, on the Custom plan, through a built connector. Our implementation specialist handles the setup after your demo. Sync is instant, so a payment posted in Acumatica stops the chase straight away.

Does Acumatica send dunning letters automatically?

Yes, once dunning levels are set. The first level defaults to 30 days past due, by email or print.

Can different customers get different reminders?

Yes. Put customers into groups, such as enterprise, commercial or slow payers, and give each group its own reminders, terms and late fees.

Can a company group get one statement?

Yes. Link parent and child accounts, and the parent contact receives one consolidated statement covering every entity.

What does the AI do with customer replies?

It reads every reply, notes promises to pay and pauses chasing, updates PO numbers and resends the invoice, and hands disputes to a person. Drafted replies, late fees and payment plans wait for your approval.

Can team members own different customers?

Yes. Assign customers or whole groups to team members, so every account has a named owner.

How do overdue charges reach Acumatica?

Paidnice adds the fee from your policy as an Acumatica invoice, saved as Draft or Approved. You choose which.

Does it work with MYOB Acumatica?

Yes, on the Custom plan. Read our MYOB Acumatica guide.

How is the Custom plan priced?

By invoice volume, not by your revenue. See pricing or read our Acumatica collections guide.

Acumatica

Run collections on Acumatica with Paidnice

Book a demo to learn more about how Paidnice and Acumatica can help you take the pain out of getting paid.

Rated 5 stars, 160+ reviews · Xero App of the Year