★★★★★160+It's removed 99% of the chasing!Mantas S.

Send Paidnice actions to Make, n8n or your own code with webhooks.

Paidnice is accounts receivable automation for Xero & QuickBooks that sends a JSON webhook for every action, escalation and customer query, so Make, n8n, Zapier or your own code can follow each invoice it chases.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

and counting

Every action and escalation, as JSON, wherever you need it

Paste one webhook URL in your organization settings. Paidnice then sends actions, escalations and customer queries, each with the customer, the invoice and the policy behind it.

Invoice details your automation can use

Each event carries the invoice number, due date, currency, balance due and the customer’s portal link. SMS actions add the message text and number.

Actions, escalations and customer queries

Actions fire for every late fee, SMS or reminder you track. Escalations fire when a phone call or letter is raised, assigned, completed or canceled, with your team’s notes.

Works with Make, n8n and Zapier

Point the webhook at a custom webhook in Make, a Webhook node in n8n or a Catch Hook in Zapier.

It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

  • Multi-channel reminders by email, SMS and call, from your own domain.
  • Smart scheduling sends at each customer’s best time.
  • Dynamic templates adjust tone to payment history.
  • Sender escalation moves late reminders to a senior sender.
  • Quote expiry reminders so deals never lapse.
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A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

  • PO numbers captured from replies and added to the invoice.
  • Promises to pay logged, with chasing paused until then.
  • Actions run automatically or wait in a queue for your approval.
  • Replies drafted for you to send.
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Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

  • Late fees & interest applied when invoices go overdue.
  • Early payment discounts reward customers who pay fast.
  • Payment plans in installments, synced to Xero and QuickBooks.
  • Customer groups each get their own terms and rules.
  • Automatic statements on the schedule you set.
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Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

  • Escalate & act when an invoice needs a person.
  • Dispute workflows raise letters and tasks when customers push back.
  • Team collaboration: tasks, notes and owners in one place.
  • Custom alerts when an account needs attention.
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A customer’s branded payment portal showing open invoices, a pay-all button and payment methods, with a card payment confirmed

A branded, self-service portal that removes every excuse between your customer and the Pay button.

  • Your brand, front and center: custom domain, logo and colors.
  • One-click payments by card, ACH, BACS and direct debit.
  • 24/7 access to statements, invoices and payment.
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Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

  • Aging analysis with historical comparisons.
  • DSO tracking by account, entity and contact.
  • Template performance shows which wording gets paid.
  • Multi-entity reporting across every Xero or QuickBooks organization.
  • Customer insights: payment patterns and risk scores.
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Bookkeeping & AccountingNew Zealand

Customer story

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
$24,000Outstanding, down from $60,000
Under 25 daysTo get paid, down from 45+
90%Of the process automated

Connect Paidnice to the software you already run every day

Accounting, payments, CRM and team tools. Paidnice reads invoices from your ledger, takes payment through your provider and logs every email in your CRM.

See all integrations →

Webhooks integration questions

How do I set up a webhook?

Paste your endpoint URL into the webhook field in your Paidnice advanced organization settings. Read the setup guide.

When does Paidnice send a webhook?

For every action you choose to track, for every escalation when it is created, assigned, completed or canceled, and when a customer queries an invoice in the portal.

What does the payload contain?

The contact and primary contact person, the invoice number, due date, currency, total, balance due and portal link, the policy, and the action or escalation details. SMS actions also include the SMS text and number.

Which plan includes webhooks?

The Pro plan. See pricing.

What happens if my endpoint stops working?

Paidnice disables the webhook and shows an error on the webhook settings page, so you can fix the endpoint and turn it back on.

Bring webhooks into your collections with Paidnice

Book a demo to learn more about how Paidnice and webhooks can help you take the pain out of getting paid.

Rated 5 stars, 160+ reviews · Xero App of the Year