★★★★★160+It's removed 99% of the chasing!Mantas S.

Integrate ConnectWise with Paidnice.

Paidnice is accounts receivable automation for MSPs that bill in ConnectWise PSA. Clients get your ConnectWise invoices with every reminder and statement, so billing stays the same and overdue clients hear from you on time.

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2025WINNER 2026WINNERXero App of the Year 2025 Global · 2026 NZ

Invoice

INV-2207 Due Sep 15OverduePaid

PO-23841

Terms Payment due in 30 days Statement every month2% fee at 30 days overdue

+$79.20 draft$3,960.00$3,960.00

PAID

Applied by Paidnice

Reminder sent to customerSep 16 · from [email protected]Sent

StatementSep 22 · every open invoiceSent

Late fee $79.20 draftedSep 29 · applies in 2 daysDraft

~~Late fee $79.20 draft~~Voided · paid before it appliedVoided

Reply from Sam“Please add PO-23841 to the invoice”New

Adding PO to invoiceAIPO-23841 · updating XeroWorking

Invoice resent with POAIUpdated PO number sent to SamResent

Payment receivedSep 30 · synced from XeroPaid

Bill in ConnectWise, chase in Paidnice

ConnectWise stays your billing system. Paidnice runs reminders, late charges and escalations on every agreement and project invoice, using the ConnectWise PDF.

One ConnectWise invoice behind every reminder and statement

The reminder, each statement line and the portal download all lead to the ConnectWise invoice. Your connector matches it to the ledger invoice, and Paidnice sends the ConnectWise PDF.

Late charges on overdue agreements

Choose a rate, such as 2% a month after 30 days. Paidnice raises a linked late charge invoice in Xero or QuickBooks and repeats it each month the agreement invoice stays unpaid.

A branded portal for every ConnectWise invoice

Clients open a portal with your logo, download each ConnectWise PDF and pay agreement, project and hardware invoices together.

Suspend the agreement, then hand over to a lawyer

Paidnice sends a stop-service notice, then opens a ConnectWise task through a webhook to suspend the agreement and close the account. Clients who still do not pay go to your lawyer.

Monthly statements that send themselves

Agreement, project and hardware invoices land on one statement each month, with aged debt at the top. Every line opens the original ConnectWise invoice.

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

Reminder sequence for one customer: email, SMS, escalation to a senior sender and a scheduled call, with the escalated email being sent

Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

Multi-channel reminders by email, SMS and call, from your own domain.
Smart scheduling sends at each customer’s best time.
Dynamic templates adjust tone to payment history.
Sender escalation moves late reminders to a senior sender.
Quote expiry reminders so deals never lapse.

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A customer email giving a PO number, a payment date and a payment plan request, and the Paidnice AI panel showing the PO added to the invoice, the promise to pay logged with chasing paused, the invoice resent, and a payment plan and a drafted reply waiting for approval

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

PO numbers captured from replies and added to the invoice.
Promises to pay logged, with chasing paused until then.
Actions run automatically or wait in a queue for your approval.
Replies drafted for you to send.

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Payment terms for a customer group, set up as scheduled rules: reminder on the due date, late fee on the first of the month, customer statement on the first, and escalation to a call after the invoice goes overdue, with one overdue invoice running through them in order

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

Late fees & interest applied when invoices go overdue.
Early payment discounts reward customers who pay fast.
Payment plans in installments, synced to Xero and QuickBooks.
Customer groups each get their own terms and rules.
Automatic statements on the schedule you set.

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Accounts ranked by risk with an escalation thread where the team assigns a call and records the promised payment date

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

Escalate & act when an invoice needs a person.
Dispute workflows raise letters and tasks when customers push back.
Team collaboration: tasks, notes and owners in one place.
Custom alerts when an account needs attention.

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A branded, self-service portal that removes every excuse between your customer and the Pay button.

Your brand, front and center: custom domain, logo and colors.
One-click payments by card, ACH, BACS and direct debit.
24/7 access to statements, invoices and payment.

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Accounts receivable reporting: DSO trending down, aged receivables by bucket, reminder template open rates, three customers ranked by risk score, and the connected Xero and QuickBooks organizations with an option to connect another

Complete visibility of receivables performance, across every entity you manage.

Aging analysis with historical comparisons.
DSO tracking by account, entity and contact.
Template performance shows which wording gets paid.
Multi-entity reporting across every Xero or QuickBooks organization.
Customer insights: payment patterns and risk scores.

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Sequences that adapt to each customer’s payment behavior, so every invoice gets the right nudge at the right moment.

Paidnice AI reads each customer reply and turns it into the next step, so nothing gets lost in your inbox.

Your policies enforce themselves. Incentives and penalties are applied on schedule and written straight back to your ledger.

Real-time visibility of your AR health, with the accounts that need attention surfaced before they become a problem.

A branded, self-service portal that removes every excuse between your customer and the Pay button.

Complete visibility of receivables performance, across every entity you manage.

ConnectWise integration questions

Does anything change in ConnectWise PSA?

No. You keep billing in ConnectWise, and your connector keeps creating the invoices in Xero or QuickBooks Online. Paidnice works from there.

Which connector should I use?

ConnectWise PSA has no built-in sync to Xero or QuickBooks, so MSPs use a connector such as Cloud Depot, Wise-Sync or Gozynta Mobius. For card payments through Cloud Depot RPS, see the Cloud Depot integration.

Which invoice do my clients receive?

The ConnectWise invoice, when your connector attaches the ConnectWise PDF to the ledger invoice. The Alternative Invoice PDF setting then sends that file with every reminder. See how it works.

What happens when a client pays?

Record the payment in Xero or QuickBooks and Paidnice stops chasing straight away.

Can overdue clients go to their account manager?

Yes. Paidnice escalates a client to a named owner at the step you choose, as a task or a Slack or Teams alert.

Which plans include ConnectWise?

All of them. Paidnice is priced by invoice volume, not by your revenue. See pricing or read how Paidnice works for managed service providers.

Chase automatically

Enforce your terms

Get paid, and see it coming

Integrate ConnectWise with Paidnice.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

Bill in ConnectWise, chase in Paidnice

One ConnectWise invoice behind every reminder and statement

Late charges on overdue agreements

A branded portal for every ConnectWise invoice

Suspend the agreement, then hand over to a lawyer

Monthly statements that send themselves

Everything you expect from great accounts receivable software

Late payments down 70%, with late fee invoices that send themselves

Connect Paidnice to the software you already run every day

ConnectWise integration questions

Meet the team that built Paidnice

Bring ConnectWise into your collections with Paidnice

Integrate ConnectWise with Paidnice.

Trusted with over $1,200,000,000 collected across 1,070,000 invoices since 2022.

Bill in ConnectWise, chase in Paidnice

One ConnectWise invoice behind every reminder and statement

Late charges on overdue agreements

A branded portal for every ConnectWise invoice

Suspend the agreement, then hand over to a lawyer

Monthly statements that send themselves

Ensure consistency Never miss a follow-up again

AI that works with you Act on every customer reply

Automated actions Turn payment terms into action

Spot risks See everything, miss nothing

Client portal Make paying you effortless

Accounts receivable reporting Make data-driven decisions

Late payments down 70%, with late fee invoices that send themselves

Connect Paidnice to the software you already run every day

ConnectWise integration questions

Meet the team that built Paidnice

Bring ConnectWise into your collections with Paidnice