Summary
Xero's built-in accounts receivable tools cover invoicing, online payments, a fixed set of reminder emails and cash flow tracking. Automating the rest of the accounts receivable process, such as late fees, scheduled statements, payment plans and escalation, needs a connected app like Paidnice, priced by invoice volume from US$69 a month.
- What Xero does: Xero sends up to five reminder emails on one organisation-wide schedule, then stops; statements go out manually.
- What it does not do: Xero has no native late fees, statement schedule, payment plans, escalation or account-level customer portal.
- Paidnice: Paidnice adds reminders on your own rules, scheduled statements, late fees and interest posted into Xero, payment plans and escalation to a named person.
Accounts receivable automation runs the work between "invoice sent" and "invoice paid" by rules instead of by someone's calendar. The receivables process around it has twelve jobs, from agreed terms to cash in the bank. Xero does some of them, stops short on others, and leaves four alone. Six apps cover the gaps for a US or Canadian business, shortlisted below by the annual revenue each one is built for.
In the video: what Xero does for receivables and what it leaves out (0:40), reminders on your own rules (1:13), statements (1:47), late fees applied in Xero (2:15), payment plans, portal and escalation (3:02), the apps (3:31), and connecting it to your Xero organisation (4:42).
What is accounts receivable automation (and what is it not)?
Accounts receivable (AR) automation is software that sends reminders, statements and late fees by rule, so invoices get paid on time. See the full entry for AR automation.
- It is not your accounting software. Xero creates the invoice and records the payment. Automation runs the follow-up in between.
- It is not the same as Xero's reminders. Xero sends up to five reminder emails on one schedule. It adds no late fees, scheduled statements, payment plans or escalation.
- It is not accounts payable automation. AP automation handles the bills you pay, not the money owed to you.
The twelve jobs below show which of these Xero covers and which need an app.
What Xero does natively, and where it stops
Xero's built-in receivables tools are recurring invoicing, online payments, automated reminders and cash flow tracking. They handle the first half of the process. Nothing native applies pressure after the last reminder goes out.
Recurring invoicing sends repeat invoices on a schedule. Online payments put a Pay now button on the invoice, backed by Stripe for cards and GoCardless for bank debit, and Xero matches the payment when it lands. Automated reminders send up to five emails per organisation on one schedule, three switched on by default (Xero Central). Cash flow tracking is the dashboard plus the Aged Receivables reports.
That list is where most guides stop. The reminder schedule is organisation-wide, so your best customer and your slowest payer get the same five emails on the same days. The native controls are a minimum amount, and an on-off switch per contact and per invoice. There is no second schedule. Statements exist but go out manually. There is no interest, no payment plan, no dispute flag and no escalation trigger. Xero's own reminder guide points readers to the App Store for more.
One framing point for a US reader. QuickBooks holds most of the US small business market and Xero holds a single-digit share, so most US receivables platforms are built QuickBooks-first and add Xero second. Two US-native ones that do connect, Bill360 and Paystand, are payments platforms with reminders around them: card and ACH processing with no published prices and no published late fee or instalment features. They belong on a shortlist when processing cost is the problem, and they sit outside the six below for that reason. The QuickBooks version is best accounts receivable software for QuickBooks.
Free: Payment reminder email templatesCopy the reminder emails for before, on and after the due date.The 12 jobs of an accounts receivable process
An accounts receivable process has twelve jobs, from credit terms to collections handover. Xero does five of them well, does three partially, and leaves four to an app: late fees, payment plans, escalation and dispute handling.
Run reminders and late fees together. Businesses that run reminders and late fees together have a DSO of about 27 days. With no automation switched on, DSO is about 39 days.
| Job | What Xero does | Where it stops |
|---|---|---|
| 1. Credit terms and limits | Payment terms per contact, a credit limit per customer, and an optional hard block on new invoices once the limit is reached | No credit checks, no onboarding workflow, no automatic review of a limit against payment behavior |
| 2. Invoicing | Standard, repeating and online invoices | Out of scope here. Xero's invoicing is complete |
| 3. Delivery | Sends invoices and reminders from Xero's own infrastructure | No documented sending-domain authentication for reminders |
| 4. Reminders | Up to five, email only, one schedule for the whole organisation, a minimum-amount filter, and reminders switched off per contact or per invoice | No SMS, no per-customer-group schedule, no interest, no sixth email |
| 5. Statements | Manual, one at a time or in a batch, on demand | No schedule. Someone has to remember. The product idea for auto-emailed statements carries 1,178 votes |
| 6. Dispute handling | Nothing native | An open, undeveloped Xero product idea. Tags are the common workaround |
| 7. Late fees and interest | Nothing native. No flat fee, no percentage, no compounding | A product idea open since 29 March 2012, 1,118 votes, no committed plans |
| 8. Payment options and portal | Pay now button, Stripe and GoCardless, payment auto-matched to the invoice | Payment is invoice by invoice. No account-level portal showing the whole balance |
| 9. Payment plans | Part payments against one invoice, and a one-off deposit via Stripe | No installment schedule, no per-installment reminder, no automatic installment collection |
| 10. Escalation | Nothing native | No trigger at N days overdue, no stop-credit action, no named owner |
| 11. Allocation and reconciliation | Bank reconciliation and payment matching, including processing fees | Xero's strongest receivables capability. Nothing to add |
| 12. Reporting, DSO and collections handover | Aged Receivables Summary and Detail, a debtor days ratio in the Executive Summary | No single DSO report, no trend without manual tracking, no handover to a collections agency |
Job 7 is the clearest line. The Xero product idea Add interest to late invoices was posted on 29 March 2012, carries 1,118 votes, and Xero's latest reply, on 7 July 2025, said there were no committed plans.
Read the table by column three. Jobs 3, 4, 5 and 8 are partial, and an app improves them. Jobs 7, 9 and 10 are empty in Xero, and an app is the only way to do them. Job 6, disputes, is empty in Xero and thin across all six apps, so expect to keep handling those in your inbox. Jobs 1 and 12 have credit-data and DSO gaps that only some apps fill; the reporting side is covered in credit control reporting in Xero. Jobs 2 and 11 are Xero's, and no app on this list tries to replace them.
Which apps fit your annual revenue
Annual revenue is the fastest filter. Under US$1m, Xero's own tools carry most of the load. From US$1m to US$50m the shortlist starts with Paidnice and Chaser, and Paidnice covers the whole band on one plan. Above US$50m the tiered platforms take over.
The bands come from each vendor's own published gates. Chaser caps its tiers at £4m, £10m and £100m of revenue. Kolleno sets its plans by turnover band: under £1M, £1M to £100M, £100M to £1Bn and above £1Bn. Upflow tiers by annual gross invoice value, US$10m to over US$100m, which is billing volume rather than revenue. Biller Genie's last reported price was US$49.95 a month plus 0.50% of what you collect; current prices are hidden and must be requested. Paidnice fits any size up to US$50m a year, or 50,000 invoices a year, priced by invoice volume, not revenue.
| Annual revenue | What changes at this size | Apps to shortlist |
|---|---|---|
| Under US$1m | A few dozen invoices a month. Xero's five reminders and a statement run manually cover most of it. An app pays for itself once the overdue list stops shrinking between runs |   Xero's own tools first. Biller Genie if you are US-based and paid by card. Paidnice Essentials at US$69 once statements need a schedule |
| US$1m to US$50m | Hundreds of invoices a month, customer groups that need different cadences, statements on a schedule, and terms you intend to enforce. One plan covering the whole process matters more than any single feature |  Paidnice across the whole band: any size up to US$50m a year, or 50,000 invoices a year. Chaser Compact under £4m and Core under £10m, if you need bureau credit checks. Biller Genie for US card-heavy businesses at the low end |
| US$50m to US$100m | Several entities, a finance team with named senders, and DSO on a board dashboard. Credit data and cash application start to matter as much as chasing |   Chaser Complete to £100m. Upflow Scale to Accelerate, US$25m to US$100m gross invoice value. Kolleno Business Plus, for turnover from £1M |
| Over US$100m | Xero is one ledger among several. Billing breadth, multi-entity analytics and allocation outweigh chasing |  Upflow Enterprise over US$100m gross invoice value. Invoiced for enterprise billing. Kolleno where NetSuite or SAP is the main ledger |
The leading accounts receivable apps for Xero
Six apps, each with the revenue band it fits and the two or three features that matter at that size. Paidnice first, then Chaser, Biller Genie, Upflow, Invoiced and Kolleno. Prices are published figures in US dollars, except Chaser in UK pounds.
1. Paidnice, best for businesses up to US$50m
Paidnice is accounts receivable automation for Xero, best for any US or Canadian business up to US$50m a year, from US$69 a month. Three features decide it at this size: reminders by email and SMS (from your own domain on Pro), statements on a weekly or monthly schedule, and late fees or interest posted into Xero as invoices. Payment plans (on Pro), a card and ACH portal and escalation are in the plans too. Fees are optional. Plenty of customers run reminders and statements only.
- On Xero
- see how Paidnice automates Xero accounts receivable
- Fits
- any size up to US$50m a year, or 50,000 invoices a year, on Xero or QuickBooks Online. Plans are priced by invoice volume, not revenue, so a high-value, low-count business pays the entry price
- Regions
- United States, Canada, UK, Australia, New Zealand and South Africa, charged in local currency
- Entry cost
- US$69 a month for 150 invoices on Essentials, Pro from US$99 for 300 invoices, Custom from US$999 for ERP and custom integrations at any volume. Canadian customers pay C$89 and C$135. No per-seat fees, unlimited users on Pro, month to month
- Rated
- 5.0 from 84 Xero App Store reviews; 4.9 on Capterra
- Awards
- Xero Global Small Business App of the Year 2025 and NZ Small Business App of the Year 2026, and a finalist in the US category 🏆
- Runs on
- Xero and QuickBooks Online on every plan, and newer ledgers such as Rillet, Campfire, Digits, DualEntry, Puzzle, Accounting Seed and Odoo on every plan through closed testing, with Stripe, Pinch, HubSpot, Pipedrive and Zapier. NetSuite, Sage Intacct, Sage Accounting and Dynamics 365 Business Central on the Custom plan
- Late fees
- flat, percentage or compounding, per customer group, with a grace period. A fee per invoice, or interest on the whole overdue balance recalculated when the statement is sent. You set the rate your contract allows. The charge posts into Xero as a Draft or Approved invoice
- Payment plans
- on Pro. One invoice split into weekly to quarterly installments, customer self-service within your limits, automatic charging on each date when Stripe is connected
- The one thing it does best
- the whole process from the entry price; payment plans and sending from your own domain start on Pro. Reminders by email and SMS, scheduled statements, late fees, payment plans, a portal taking card and ACH through Stripe where customers can also dispute an invoice, and escalation to a named person
Best suited for: A US or Canadian Xero business of any size up to US$50m a year that wants the terms on its invoices enforced without hiring for it.
The limit: Paidnice runs native credit checks from each customer's payment behavior on every plan; Creditsafe bureau checks through the API are on the Custom plan only. Essentials and Pro have no bureau data, no third-party risk score and no monitoring feed. Xero and QuickBooks Online are on every plan. Newer ledgers such as Rillet, Campfire, Digits, DualEntry, Puzzle, Accounting Seed and Odoo are available on every plan through Paidnice's closed testing program. NetSuite, Sage Intacct, Sage Accounting and other ERPs connect on the Custom plan. Paidnice does not connect to Sage 50 or Sage 200. Payment plans and sending from your own domain start on Pro.
2. Chaser, best for credit checks with chasing
Chaser is credit control software with credit checks built in, best for B2B businesses from US$1m to US$100m, from £199 a month. Credit checking and monitoring beside the chasing is the reason to pay that price at this size. The reminders, payment plans, portal and collections suite are solid, and Chaser prices in UK pounds. The interest engine is built around UK rates and stays that way.
- Fits
- B2B businesses that extend trade credit to accounts they need to vet, priced on company revenue with a cap on each tier
- Regions
- UK founded, sold in the US and internationally. No Canadian dollar pricing published
- Entry cost
- £199 a month on Compact (under £4m), £599 on Core (under £10m), £899 on Complete (to £100m)
- Rated
- 4.98 from 374 Xero App Store reviews, the deepest review base in the category
- Runs on
- Xero, QuickBooks, Sage 50, 200 and Intacct, NetSuite, Dynamics 365 Business Central, SAP
- Late fees
- yes, four calculation types, with one set of late-fee rules across the account or for selected debtors, not tied to schedules. One of the four is the UK Bank of England base rate. There is no US or Canadian rate logic
- Payment plans
- yes
- The one thing it does best
- credit checking and monitoring alongside chasing, sold as metered credits
Best suited for: A US B2B business between US$1m and US$100m that needs credit data as much as chasing.
The limit: Revenue pricing means a low-volume, high-value business can pay £599 a month for a few dozen invoices. There is no documented way to run different late-fee rules per group. Chaser credit checks are sold by credit on any plan and need Chaser billing, not Xero App Store billing; monitoring is not offered in Australia. Nothing published covers Canadian EFT or Interac.
3. Biller Genie, best for US card payments
Biller Genie is a US payments stack with a portal, autopay and a recurring late fee from 30 days past due, best for small businesses paid mostly by card, on one bill of US$49.95 a month plus 0.50% of what you collect (last reported price; current prices are hidden and must be requested). At this size one vendor for reminders and processing beats two. Independent listings put its top rate cut-in around US$100,000 collected a month, where its Corporate tier is said to start. Biller Genie does not publish this itself.
- Fits
- small US businesses, often QuickBooks-leaning, that want receivables and payment processing from one vendor
- Regions
- United States
- Entry cost
- Biller Genie's own pricing page redirects to a general how it works page with no prices. Third-party listings agree on three plans: Essentials US$19.95 a month plus 1.00% of invoices collected up to US$6,000 a month in volume, Professional US$49.95 plus 0.50% up to US$100,000 a month, and Corporate US$299.95 plus 0.25% above that. None of it is confirmed by Biller Genie directly. No contract. ACH is an add-on at US$20 a month minimum plus US$0.50 a transaction
- Rated
- 4.8 from 27 Capterra reviews; 2.33 from 3 reviews on the US Xero App Store
- Runs on
- QuickBooks Online, QuickBooks Desktop, Xero, AccountingSuite
- Late fees
- yes, through the Late Fee Manager add-on. An invoice counts as late at 30 days past due, then the fee repeats every 30 days. No interest calculation
- Payment plans
- the customer requests a plan and you approve or reject it. You cannot build one yourself
- The one thing it does best
- US card and check payments, with 20-plus gateways, surcharging and dual pricing
Best suited for: A US business under a few million that would otherwise buy a payments processor and a reminder tool separately.
The limit: One reminder cadence for the whole account. No SMS, and paper reminders cost US$1.50 each, last reported on ITQlick. The Xero review record is three reviews, one describing a duplicate-charge sync problem, so test the Xero side on a small customer group first. Scope differences in the Biller Genie alternative page.
4. Upflow, best for multi-entity analytics
Upflow is a receivables analytics platform, best for multi-entity B2B teams above US$10m in gross invoice value, last published at US$440 a month for Grow and US$880 for Scale, current prices hidden and must be requested. DSO, collection effectiveness and at-risk receivables on a dashboard a board will read, across several entities, with a portal and cash application around it (Cash Application Agent on Accelerate). No fees and no installment plans, so it suits a team past US$20m that handles those in the ledger.
- Fits
- B2B finance teams tiered by annual gross invoice value: Starter to US$10m, Grow to US$25m, Scale to US$50m, Accelerate to US$100m, Enterprise above
- Regions
- headquartered in New York and Paris, sold globally
- Entry cost
- not published. Five tiers, all quote only, unlimited seats. Upflow's last published prices were US$440 a month for Grow and US$880 for Scale; current prices are hidden and must be requested from Upflow. Upflow takes payments through its optional Payments add-on: US$390 a month platform fee, 3.5% + US$0.30 per card payment, 0.8% capped at US$5 for ACH. Cash Application Agent is on Accelerate
- Rated
- 4.8 from 235 G2 reviews
- Runs on
- Xero, QuickBooks, NetSuite, Sage Intacct, Stripe Billing, Chargebee, Zuora
- Late fees
- none in Upflow itself. Fees are applied in the underlying ledger or ERP
- Payment plans
- no. A customer can make an ad hoc partial payment or a promise to pay
- The one thing it does best
- receivables analytics at multi-entity scale
Best suited for: A multi-entity B2B team above US$20m that wants collections and board reporting on one platform.
The limit: Automated actions fire once a day at a fixed time, on business days only. No fees, no installment plans, and statements are not documented. Every price is a sales conversation.
5. Invoiced, best for enterprise billing teams
Invoiced is an invoice-to-cash platform owned by Flywire, best for enterprise billing teams over US$100m, priced on request. Billing breadth across Xero, QuickBooks and other systems, and a published late fee automation page. Positioned for enterprise, so a small Xero business is not who it is aimed at.
- Fits
- enterprise billing teams with several ledgers or billing systems. No revenue gate published
- Regions
- United States
- Entry cost
- not published, quote only
- Rated
- 4.5 from 418 G2 reviews; 4.7 from 149 Capterra reviews
- Runs on
- Xero, QuickBooks Online and Desktop, NetSuite, Sage Intacct, Dynamics 365 Finance and Workday
- Late fees
- yes, documented on its own late fee automation page: flat or percentage, grace period, and schedules by customer group, with no state or country interest rules covered
- Payment plans
- not published
- The one thing it does best
- billing breadth across several accounting systems
Best suited for: A US enterprise with Xero somewhere in the estate and a billing problem bigger than a chasing problem.
The limit: Pricing and the detailed feature inventory were not verifiable, so it appears as an option that exists and integrates rather than a checked recommendation. Ask for the Xero-specific demo.
6. Kolleno, best for cash application
Kolleno is a cash application and collections platform, best for finance teams with payments to match, from US$650 per user a month on BusinessPay. Kolleno matches payments to invoices (auto-reconciliation) on Enterprise only, by quote, and BusinessPay does not include it. On Enterprise, cash application comes first: bank file formats, remittance parsing and multi-currency reconciliation, with chasing and credit risk as modules beside it. Kolleno sets its tiers by turnover band, from under £1M to above £1Bn, and at US$650 per user the price makes most sense for a larger finance team.
- Fits
- finance teams of any size, priced per user, with plans set by turnover band (under £1M up to above £1Bn)
- Regions
- sold internationally, UK headquartered
- Entry cost
- US$650 per user a month, US$545 on an annual plan, rising to US$1,245. Default 24-month term, renews for 12 months, 90 days' notice, fees non-refundable
- Rated
- 4.9 from 117 G2 reviews
- Runs on
- Xero, QuickBooks Online, NetSuite, SAP, Sage Intacct, Business Central, Workday, Oracle
- Late fees
- no evidence found in vendor documentation
- Payment plans
- not published
- The one thing it does best
- cash application on Enterprise: bank file formats, remittance parsing and multi-currency reconciliation
Best suited for: A finance team whose bottleneck is allocation, with NetSuite or SAP in the stack and Xero as a subsidiary ledger.
The limit: Per-user pricing punishes the setup that works best in collections, which is several named senders escalating an invoice as it ages. A team of three starts near US$2,000 a month before processing.
Two apps you will see recommended that are built for other markets
Two names come up constantly in receivables shortlists and neither is built for North America. Satago is UK only and Sage 50 shaped. ezyCollect is Australian and New Zealand, priced in Australian dollars and built around ERPs.
Both are good products at home. Satago bundles credit reports and single-invoice finance for UK businesses, and is covered in the UK guide to credit control software for Xero. ezyCollect serves Australian and New Zealand distributors with an ERP in the stack, and it appears in the guides to debtor management software in Australia and debtor management software in New Zealand. Neither publishes a US or Canadian price.
ConnectBooster, if you are an MSP
ConnectBooster is a payments and autopay portal for managed service providers running ConnectWise, Autotask or Kaseya BMS. It connects to Xero. It is not a general receivables tool.
If you are an MSP with a PSA in the stack, it deserves a look for autopay and reconciliation, and its Xero App Store listing covers Canada and the United States. Its product page describes no late fees, no interest and no installment plans, and its pricing is quote only across three separate bills. Everyone else should skip it. The MSP-specific comparison is in best credit control software for MSPs.
What you can actually charge in the US and Canada
No US federal law sets a late payment rate between private businesses; your contract does, within your state's usury ceiling. Canada's Interest Act caps an undisclosed monthly rate at 5% a year. Only the UK sets a statutory rate.
United States. The one federal late payment statute, the Prompt Payment Act, applies only when the federal government is the buyer. Between two private businesses the right to charge a late fee or interest exists only if your written terms say so. Without a clause, you cannot add it afterward.
One more US point. In many states the usury cap only applies to loans, not to trade credit like an unpaid invoice. The test a court actually applies to a late fee clause is different: is the fee a reasonable estimate of what late payment costs you, or is it set high enough to frighten the customer into paying on time? The first is enforceable. The second is a penalty and a court can strike it, even if it sits under your state usury cap. Set a rate you can defend as a real cost estimate.
State usury law sets the outer ceiling, and most states exempt or lightly regulate B2B transactions. Many set no specific cap on a commercial late fee beyond a reasonableness standard, and where a ceiling exists it usually lifts for commercial deals above a dollar threshold. The small business convention is 1.5% a month, about 18% a year, inside most state ceilings once B2B exemptions apply. Check your state first.
Canada. The right to charge still comes from the contract. The rule that catches people is section 4 of the Interest Act. Terms that state a rate for a period shorter than a year, such as 2% a month, must also state the equivalent annual rate or a formula for it. Otherwise recoverable interest is capped at 5% a year. The clause is not void; it is cut down.
One more Canadian point. Separately from the Interest Act, the Criminal Code sets a criminal rate of interest: 35% a year, since 1 January 2025, down from roughly 48%. It covers fees and penalties tied to the credit, not just a stated percentage rate, so a compounding late fee counts. It does not apply to agreements advancing more than C$500,000 to a business. Most invoices are nowhere near that ceiling, but a high compounding rate on a large balance is worth checking against it.
A flat dollar late fee is not interest in the sense section 4 cares about, since it does not state a rate. That does not make it automatically safe: a court can still cut down a flat fee as a penalty if it looks more like a threat than a genuine estimate of your cost from late payment. Keep both rules in mind.
That matters for anyone who copies a US late fee clause into a Canadian contract. "1.5% per month" on its own fails the test. "1.5% per month, 18% per annum" passes. The Ontario Court of Appeal has accepted a formula in place of a stated annual figure, so the wording has some room, but the safest fix is to write the annual rate down.
Prejudgment interest is a different thing. A court adds it at judgment, each province sets it, and it does not apply to an overdue invoice in your ledger today. Ontario sets its rates under the Courts of Justice Act. British Columbia's Court Order Interest Act ties its rate to the prime lending rate, reset on 1 January and 1 July. Keep it separate from your contractual fee.
This section is general information, not legal advice. Check your state or province, and your own contract wording, before you rely on any of it.
For contrast, the UK gives you a statutory number: 8% over the Bank of England base rate, 11.75% for the half-year from 1 July 2026, with no clause required. If you invoice from Ireland, the tools that can hold the 10.40% statutory rate are compared in accounts receivable software in Ireland.
None of the six apps above, Paidnice included, calculates a state-specific or province-specific rate for you. Paidnice's late fee mechanics are jurisdiction-agnostic: you set the rate your contract allows, choose a grace period, decide whether interest compounds, and the charge posts into Xero and recalculates when the statement goes out. The legal work is yours, and it is done once, in your terms.
Two payment notes for this market. In the US, ACH costs a flat fee under a dollar per transaction against 1.5% to 3.5% for a card, and B2B ACH volume grew 9.9% in 2025 to 8.1 billion payments, according to Nacha. Offer both, and steer larger invoices to ACH.
In Canada, the batch bank rail is EFT and the fast ad hoc rail is Interac e-Transfer, not ACH. Ask each vendor which Canadian rails its portal supports, because not every vendor states them.
The apps side by side
One table: the revenue band each app fits, how it connects to Xero, whether it charges late fees, whether it runs payment plans, and the published price, in US dollars except Chaser in UK pounds. Row order follows the shortlist above.
| App | Best for | Xero integration | Late fees | Payment plans | Published price (USD; Chaser in GBP) |
|---|---|---|---|---|---|
| Paidnice | Any size up to US$50m a year, the whole process, priced by invoice volume | Native, fees post to ledger | Flat, % or compounding, per group | Yes, Pro | $69/mo |
| Chaser | US$1m to US$100m B2B needing bureau credit checks, tiers capped at £4m, £10m, £100m | Yes, US App Store | One set of rules, UK-built | Yes | £199/mo |
| Biller Genie | US small business under a few million, card payments, one vendor for AR and processing | Yes, QuickBooks-first | Recurring, from 30 days late | Customer-requested only | Last reported $49.95/mo + 0.50%; current prices hidden and must be requested |
| Upflow | Up to US$10m to over US$100m gross invoice value, multi-entity DSO analytics | Yes, all tiers | Ledger side only | Promise to pay only | Last published: Grow US$440 a month, Scale US$880; current prices hidden, request a quote |
| Invoiced | Enterprise over US$100m, billing across several ledgers | Yes | Yes, no jurisdiction rules | Not published | Quote only |
| Kolleno | Finance teams where cash application is the problem | Yes, two tiers | Not found | Not published | $650 per user/mo |
"Not published" means the vendor documents nothing either way. "Not found" means the feature is absent from their documentation. The late fees column is the one to read twice: four of the six compute a fee inside the product, one hands the job to your ledger, one documents none, and none of them, Paidnice included, knows your state or province.
How to choose, by revenue
Start from your annual revenue, then check the one feature that matters most at that size. Under US$1m it is cost. From US$1m to US$50m it is coverage in one plan. Above US$50m it is analytics, credit data or cash application.
Under US$1m. Run Xero's five reminders, a Pay now button and a statement manually on the first of the month. If you are US-based and paid mostly by card, Biller Genie bundles processing with reminders, last reported at US$49.95 a month plus a percentage. When statements need a schedule, Paidnice Essentials at US$69 covers reminders and statements with fees left off.
US$1m to US$50m. Look for statements on a schedule, reminders that vary by customer group, late fees you can switch on later, and payment plans in the base product. Paidnice covers all of it from US$69, priced by invoice volume, with payment plans and sending from your own domain on Pro. Add Chaser to the shortlist if you extend credit to new accounts with no payment history to score, since Paidnice's bureau checks are on the Custom plan.
US$50m to US$100m. Several entities and a finance team change the question. Upflow puts DSO and at-risk receivables on a board dashboard, tiered by gross invoice value. Chaser Complete carries credit monitoring to £100m. Kolleno Enterprise fixes allocation when payments arrive and nobody can match them. Confirm whether fees and plans matter before you accept their absence.
Over US$100m. Xero is one ledger among several, and the buy is billing breadth or enterprise analytics. Upflow Enterprise, Invoiced and Kolleno are the three that sell here, all quote only.
Canadian business at any size. Ask which Canadian bank rails the portal supports, and put the annual equivalent of your monthly rate in your terms before you switch on interest.
If you run several Xero organisations, the multi-entity question comes before the app question. Paidnice adds an entity for US$29 a month; Upflow and Kolleno are built for it; Biller Genie and Chaser are per organisation. If you need reminders and statements only and no fees at all, that is a complete setup on Paidnice, and it is how many customers run it.
Not sure which one fits?
Your annual revenue settles most of this. If you know it and still cannot place yourself in the table above, ask us and we will say which app fits, and why.
- Book a call and we will look at your overdue list with you, then say which of these six is the right fit.
- Start a free Paidnice account to try it against your own Xero organisation. Your first 20 actions are free, no card required, and it connects to Xero in a couple of minutes.
Three of the six above do things Paidnice does not on Essentials or Pro: bureau credit checks (Creditsafe on Custom only; native credit checks from payment behavior run on every plan), multi-entity board analytics and cash application at enterprise scale. When one of those is your problem, consider Paidnice for the chasing around it.
Common questions
Short answers to the questions US and Canadian Xero users ask about accounts receivable automation: what Xero does natively, what it costs to add an app, and what you can charge when an invoice is late.
Does Xero have accounts receivable automation built in?
Partly. Xero automates recurring invoices, up to five email reminders per organisation, online payment through a Pay now button and payment matching. Scheduled statements, late fees, payment plans, escalation and a customer portal need an app from the Xero App Store.
Which accounts receivable app should I choose for Xero?
It depends on your annual revenue. Up to US$50m a year, Paidnice covers the whole process, priced by invoice volume, and Chaser adds bureau credit checks. Under US$1m, Biller Genie suits US businesses paid by card. Above US$20m, Upflow, Kolleno and Invoiced sell tiered or quote-only platforms.
How much does accounts receivable automation for Xero cost?
Paidnice publishes US$69 a month and Chaser £199. Kolleno is US$650 per user. Biller Genie no longer publishes a price on its own site; its last reported price was US$49.95 a month plus 0.50% of collections, and G2 and Capterra list a US$24.95 a month starting price. Invoiced quotes only, and Upflow's last published prices were US$440 a month for Grow and US$880 for Scale, and current prices are hidden and must be requested.
Can I charge late fees on invoices in the US?
Yes, if your written terms say so. There is no federal statute granting the right between private businesses, and state usury law sets the ceiling, with most states exempting or lightly regulating B2B. The common convention is 1.5% a month. Check your state before setting a rate.
Can I charge interest on overdue invoices in Canada?
Yes, if the contract provides for it. Under section 4 of the federal Interest Act, a rate stated for a period shorter than a year must also show the equivalent annual rate, or the recoverable interest is capped at 5% a year. Write "1.5% per month, 18% per annum", not "1.5% per month" alone.
Can Xero send customer statements automatically?
No. Xero generates statements for one customer or a batch and emails them on demand, but there is no schedule. An app such as Paidnice sends outstanding statements weekly or monthly on a chosen day, to customers with overdue invoices or to anyone with a balance.
Does Xero support payment plans?
Not as installment schedules. Xero records part payments against an invoice and can take a one-off deposit through Stripe. Splitting one invoice into scheduled installments, reminding per installment and charging each one automatically needs an app. Of the six here, Paidnice builds plans natively and Biller Genie approves customer-requested ones.
Which Xero add-ons charge late fees automatically?
Paidnice posts flat, percentage or compounding charges into Xero per customer group, with a grace period. Biller Genie applies a recurring late fee every 30 days, from 30 days past due. Chaser applies one set of late-fee rules built around UK rates, with no documented way to run different rules per group. Invoiced publishes a late fee page. None of them applies a state-specific or province-specific rate; you set the rate your contract allows.
Is ACH cheaper than card for paying invoices?
Yes. ACH typically costs a flat fee under a dollar per transaction, while cards cost roughly 1.5% to 3.5%. On a US$500 invoice that is a large difference. Most advice is to offer both and steer larger or recurring invoices to ACH. In Canada the equivalent rails are EFT and Interac e-Transfer.
Read the transcript: Accounts receivable automation for Xero: the 4 jobs
Xero records your receivables. It reports on them. It sends up to five reminder emails, then it stops and the chasing is yours.
This video covers what accounts receivable automation for Xero looks like, the four jobs it takes off your desk, and the apps that can support you, Paidnice among them. Here is what we cover. One, what Xero does for receivables and what it leaves out.
Two, the four jobs to automate, reminders, statements, late fees, and payment plans with a portal. Three, the apps that can support you. Four, connecting it to the Xero organization you already have.
Xero gives you the aged receivables summary and detail reports, one average time to pay figure, and up to five automated email reminders on one rule set for the whole organization. That is where it ends. No scheduled statements, no late fees or interest, no payment plans, no escalation to a person when an invoice goes quiet.
Every one of those is a job someone on your team does manually or does not do at all. Automation means the rules are set once and every invoice in the organization gets the same follow-up. Chapter two.
The first job is reminders that run on your rules, not Xero's one schedule. Email and SMS before and after the due date, sent from your own domain so they land in the inbox as you. Different rules for different Xero contact groups.
A gentle nudge for your best accounts, the full schedule for repeat late payers. Three days before due, a heads-up. On the due date, a reminder with a payment link.
14 days over, a firmer email and a text. Second, statements. A weekly or monthly statement with a payment link sent automatically.
What was invoiced, what was paid, what is outstanding, and how old it is. Invoiced $12,400, paid 9,100, outstanding 3,300, with 1,800 of that past 60 days. One statement, one link, every open invoice paid at once.
Third, late fees and interest applied in Xero, a fixed fee, a percentage, or a per annum interest rate charged weekly, monthly, or at a set number of days overdue. The charge posts to the invoice in Xero, either on the original invoice or as a new one, so the aged receivables report stays right. A $2,000 invoice, 30 days overdue, on a 1 and 1/2% monthly rate, $30 of interest added in Xero, visible to the customer on the next A grace period before it applies, and a waive button for the customer who deserves one.
The fee is the term of business, applied the same way every time. Fourth, the jobs that finish the process. A branded payment portal where the customer sees every open invoice and pays them in one go, or starts a payment plan.
A $6,000 balance becomes three payments of 2,000, charged on each date. And escalation. At 45 days, a phone call task assigned to a named person.
At 60, a credit hold. At 90, a formal letter. Nothing sits in a queue that nobody Chapter 3, the apps.
Paidnice suits a Xero business that wants all four jobs automated at a low entry price. It runs all four on your Xero organization. Email and SMS reminders per contact group, scheduled statements, late fees and interest posted in Xero, payment plans, a branded portal, and escalation from $69 US a month, priced by invoice volume with no per seat fee on Pro.
It is built to automate fees and run the whole process end to end at a low price. Other apps also serve Xero users, and one may suit you for a particular reason. One, Chaser.
A full receivables platform for larger businesses with credit checks. Two, Paidnice. The end-to-end option for Xero at the lowest entry price.
Three, Satago. Reminders with invoice finance attached. Four, Kolleno.
Cash application and analytics for larger finance teams. Five, ezyCollect. Debtor management on the Australian Xero app store.
Match the app to the four jobs. Chapter four. It plugs into the Xero organization you already have.
Connect in one click through the official Xero integration. So, your Xero password is never shared. Your contacts, invoices, and contact groups come across as they are.
Set the rules, preview every message before anything sends, and switch it on. About 15 minutes from connection to the first reminder. That is accounts receivable automation for Xero.
Reminders, statements, late fees, and payment plans running on rules you set once on every invoice in the organization. The full comparison of what Xero does and what it leaves out is on the page at Paidnice.com.
Paidnice features in this article
About the editorial team
Denym started Paidnice in 2022 after customers paying late left his own business short on payroll. He has led it to $1 billion collected on time across more than 1 million invoices, and writes about credit control, late fees and getting paid on Xero and QuickBooks.
Ashley is a co-founder and lead developer of Paidnice and has built accounting software for more than 10 years. He builds the ledger connections that put reminders, late fees and payments into Xero, QuickBooks and ERPs such as NetSuite and Business Central. Before Paidnice he co-founded A2X, ecommerce accounting software for Xero and QuickBooks.
App of the Year