Summary
ezyCollect's list prices are A$275, A$950 and A$2,350 a month ex-GST on an annual contract, plus a one-off setup fee of A$900 to A$3,900. Monthly billing adds 20%. ezyCollect does not show prices on ezycollect.io; the figures come from ezyCollect's own Xero pricing page on a separate vendor-hosted domain.
- Paidnice: Best for any business up to $50m a year on Xero or QuickBooks Online, from $69 a month (£49, A$99) by invoice volume, with no debtor cap and no setup fee listed.
- ezyCollect: Best for AU and NZ mid-market businesses with 200 or more debtors on MYOB or another ERP, from A$275 a month plus a A$900 setup fee.
- CreditorWatch Collect: Best for Australian businesses that want human callers on the ledger; price on request after a 14-day trial.
- Chaser: Best for larger UK teams that chase on every channel and want credit checks, from £199 a month (about $259).
ezyCollect's three published tiers
ezyCollect's tiers, on its own Xero pricing page, are ezyStart at A$275 a month (200 debtors, 3 users, 1 workflow), ezyGrow at A$950 (500 debtors, 5 users, 3 workflows) and ezyScale at A$2,350 (1,500 debtors, 10 users, 5 workflows), all ex-GST on an annual contract, plus a one-off setup fee from A$900. A custom ezyUltimate tier covers 3,000+ debtors above that.
Annual billing is the base price. Paying monthly adds 20%. Those are the Xero prices: ezyCollect's NetSuite pricing page lists ezyStart at A$550 a month on an annual plan, with setup from A$1,900.
| Tier | Monthly price (annual contract) | Monthly price (billed monthly, +20%) | Included | Capped or gated |
|---|---|---|---|---|
| ezyStart | A$275 ex-GST | A$330 ex-GST | Reminders, statements, payment portal, 1 workflow | 200 debtors, 3 users, 1 workflow; A$900 setup fee |
| ezyGrow | A$950 ex-GST | A$1,140 ex-GST | As above with 3 workflows and more credit scores | 500 debtors, 5 users, 3 workflows; A$3,900 setup fee |
| ezyScale | A$2,350 ex-GST | A$2,820 ex-GST | As above with 5 workflows and the highest score allowance | 1,500 debtors, 10 users, 5 workflows; A$3,900 setup fee |
| ezyUltimate | Custom | Custom | Everything, sized for larger ledgers | 3,000 debtors, 20 users, 10 workflows; A$3,900 setup fee |
All figures are in Australian dollars and exclude GST. A 14-day trial is offered. Payment processing, SMS, mail, fax, demand letters and paid credit reports are charged on top of the tier price.
Does ezyCollect publish its pricing?
No. ezyCollect does not show prices on ezycollect.io, and the route in is a demo. The A$275, A$950 and A$2,350 figures come from ezyCollect's own Xero and NetSuite pricing pages, which sit on a separate vendor-hosted domain rather than on the main site, and which set the setup fee at A$900 on ezyStart and A$3,900 on every plan above it.
Older figures still circulate in directories. GetApp lists a stale $125 a month, and in December 2021 the cheapest ezyCollect plan was $250 a month for three users and 100 contacts. The 2018 and 2019 Xero-channel plans ran A$45 to A$155 a month. None of those is a current price. One published Xero App Store review describes a sales quote that came in at about three times the advertised figure, so get the tier, the caps and the setup fee in writing before signing.
Software is bought to shorten one wait. Xero Small Business Insights measures that wait in five markets.
| Country | Days to be paid | Year on year |
|---|---|---|
| Australia | 20.3 days | -4.3 days |
| New Zealand | 23.2 days | -0.9 days |
| US | 29.1 days | +1.6 days |
| UK | 29.3 days | -0.3 days |
| Canada | 29.5 days | +1.9 days |
Source: Xero Small Business Insights, June 2026. See the full data on the Paidnice accounts receivable statistics dashboard.
Judge any tool on what it does to that figure.
What changed with Sidetrade and the July 2026 relaunch
ezyCollect was acquired by Sidetrade in October 2025 for about €37m and relaunched on 15 July 2026 as New ezyCollect, with an AI layer called AIMIE built into the platform.
Sidetrade completed the purchase on 27 October 2025, with an earn-out tied to revenue growth running to 2028. The Sydney-founded company had about 53 staff at the time and projected A$14m revenue for 2025 (ezyCollect and Sidetrade announcements).
AIMIE, as shipped today, gives daily collection-priority recommendations and benchmarking, and drives event-based automation in the reminder workflows. Sidetrade describes it as trained on its own B2B payments data lake. Treat any further AIMIE capability as announced rather than available until ezyCollect documents it.
Long-standing customers on older plans should ask which tier their renewal maps to, since the caps and the setup fee shown above may be new to their contract.
What drives the ezyCollect bill
ezyCollect sets the tier by three caps, debtors, users and workflows, then bills setup, card fees, messaging and collections activity separately, starting with a one-off A$900 setup fee.
- Debtor count. 200, 500, 1,500 or 3,000 debtors by tier. A ledger with 260 active customers needs ezyGrow, even if only two people use the tool.
- Users. 3, 5, 10 or 20 seats by tier. There is no per-user add-on; more seats means the next tier.
- Workflows. 1, 3, 5 or 10 reminder workflows by tier. Reminders run at customer level, so one workflow on ezyStart means one sequence for every customer.
- Contract term. Annual is the base price. Monthly billing is 20% higher.
| Priced separately | Cost |
|---|---|
| Setup fee | A$900 on ezyStart, A$3,900 on ezyGrow and above, paid once |
| Card payments | 1.75% + A$0.30 per transaction plus a A$90 (+GST) monthly gateway fee; New Zealand cards 2.90% + $0.30; surcharging can pass the fee to the customer |
| Messaging | Email included; SMS, mail and fax charged per message |
| Credit data | 40 to 140 credit scores a month by tier, paid report add-ons above that |
| Demand letters | A$49 (+GST) each, sent in-app |
| Collector referral | Commission from 25% of the amount recovered, via external partners |
Late fees and interest are not part of the platform, so there is no line for them and no offset from fee income (ezyCollect help centre).
What three Australian businesses pay a year
ezyCollect costs A$4,200 in year one for a small trade business on an annual contract, A$15,300 for a mid-sized wholesaler and A$32,100 for a A$20m distributor, before payment and messaging fees.
Three sizes, each placed on the lowest tier whose caps they fit. Figures are ex-GST and exclude card fees, SMS and demand letters.
A$2m revenue, 150 debtors, 2 users. ezyStart. A$275 x 12 = A$3,300 a year. Add the A$900 setup fee and year one is A$4,200. Year two onward is A$3,300. On monthly billing the subscription is A$330 x 12 = A$3,960.
A$8m revenue, 400 debtors, 4 users. ezyGrow, because 400 debtors is over the 200 cap. A$950 x 12 = A$11,400 a year. With the A$3,900 setup fee, year one is A$15,300. On monthly billing the subscription is A$1,140 x 12 = A$13,680.
A$20m revenue, 1,200 debtors, 8 users. ezyScale. A$2,350 x 12 = A$28,200 a year. With the A$3,900 setup fee, year one is A$32,100. On monthly billing the subscription is A$2,820 x 12 = A$33,840.
If any of the three takes card payments through the platform, add the gateway fee: A$90 x 12 = A$1,080 a year plus 1.75% + A$0.30 on every transaction. A business collecting A$500,000 by card over the year pays about A$8,750 in percentage fees before the per-transaction cents.
Is ezyCollect worth the price
ezyCollect earns its A$275 to A$2,350 a month for Australian and New Zealand mid-market businesses with a few hundred debtors, an ERP such as MYOB Exo, Pronto or SAP Business One, and a need for credit checks and collections in one tool.
The strongest case is a trade or wholesale business on an ERP the smaller tools skip. ezyCollect covers MYOB AccountRight, Exo and Acumatica, NetSuite, Dynamics, Sage 300 and Intacct, SAP B1, Pronto Xi and Attaché, alongside Xero and QuickBooks Online. If your ledger is on that list and you want illion credit data in the same workflow, the tier price buys something the cheaper apps do not offer.
| Fits | Overpays |
|---|---|
| 200 or more debtors and an ERP such as MYOB Exo, Pronto Xi, SAP B1 or Acumatica | Under 200 debtors on Xero or QuickBooks Online: A$3,300 a year plus A$900 setup for one workflow and three seats |
| Wants illion credit checks, demand letters and collector referral in one platform | Wants late fees or interest on overdue invoices: the platform does not offer them |
| Needs the full order-to-cash scope: risk groups, statements, payment plans, portal, cash application with ERP write-back | Has customers outside the workflow window: they receive no automated follow-up at all |
| Can commit to an annual contract and a setup project | Renewing from the 2018 and 2019 Xero plans, which ran A$45 to A$155 a month, onto today's tiers |
The full guide to ezyCollect alternatives covers the feature gaps in more depth.
ezyCollect pricing and alternatives: five options at a different price point
ezyCollect's A$275 entry price sits between five alternatives: Paidnice and CreditorWatch Collect for the Australian small and mid-market, Chaser for larger UK teams, and Upflow and Kolleno for enterprise groups on NetSuite and SAP.
Each option below is size-led, with the pricing unit and one honest limitation. Prices are the vendor's native currency with USD in brackets where the vendor does not bill in USD.
Paidnice: best for any business up to $50m a year on Xero or QuickBooks Online
Paidnice is accounts receivable automation for Xero and QuickBooks Online, best for any business up to $50m a year, from $69 a month (£49, A$99) by invoice volume with no setup fee listed.
- Fits: Finance teams doing up to $50m a year that want automated reminders and statements, with late fees and interest as an optional lever.
- Entry cost: $69 a month (£49, A$99) on Essentials; Pro from $99 (£74, A$139) with unlimited users (Paidnice pricing).
- Pricing unit: Invoices sent a month, not revenue, debtors or seats.
- Runs on: Paidnice connects natively to Xero and QuickBooks Online; the Custom plan adds NetSuite, Sage Intacct, MYOB and Dynamics 365 Business Central.
- Late fees and interest: Yes, an invoice late fee and a statement interest charge, both posted to the ledger, switched on per customer group.
- The one thing it does best: Late fees and interest that land on the ledger in Xero or QuickBooks, so they enter the customer's payables and payment run.
- Limitation: Credit checks are Creditsafe on Custom only, and ERPs beyond Xero and QuickBooks Online need the Custom plan from $999 (£749, A$1,499).
CreditorWatch Collect: best for Australian businesses that want humans to make the calls
CreditorWatch Collect is AU and NZ receivables software with an outsourced calling team, best for businesses that want people making the calls; price on request.
- Fits: AU and NZ businesses on Xero, MYOB or QuickBooks that want reminders plus an outsourced AR calling team and one-click escalation to debt collection.
- Entry cost: Not published. The pricing page shows a 14-day free trial and a custom, sales-assisted plan (CreditorWatch Collect pricing page).
- Pricing unit: Custom quote; earlier tiers were set by debtor count.
- Runs on: Xero (24-hour sync), MYOB, QuickBooks; Zapier for the rest.
- Late fees and interest: None.
- The one thing it does best: AR Specialists, a human calling service that works as part of your credit control team, with call recordings and notes pushed to Xero.
- Limitation: Its own FAQ says you will still need to make escalation calls, and the Xero sync runs once a day.
Chaser: best for larger UK teams that want every channel in one tool
Chaser is UK credit control software with email, SMS, letter and call chasing plus credit checks, best for established UK teams around £4m turnover and up, from £199 a month (about $259).
- Fits: Established UK businesses around £4m turnover and up that chase by email, SMS, letter and call and want credit checks in the same app. Chaser here is chaserhq.com, the credit control software.
- Entry cost: £199 a month (about $259) on Compact, then £599 (about $779) and £899 (about $1,169) (Chaser pricing page).
- Pricing unit: Company revenue band; Compact covers up to £4m.
- Runs on: Xero, QuickBooks, Sage, NetSuite, Dynamics 365 and more.
- Late fees and interest: Yes, four calculation types including the Bank of England base rate.
- The one thing it does best: Multi-channel chasing with credit checks by Creditsafe and a managed AR service, Chaser Care, from £324 a month.
- Limitation: One global late fee rule only, so the fee cannot vary by customer group, and SMS, calls and letters are credit-metered.
Upflow: best for finance teams that lead with AR analytics
Upflow is an analytics-led collections platform, best for growth companies that want DSO and collection dashboards first; price on request, with Starter listed at $333 a month in its structured data.
- Fits: Growth companies on NetSuite, Sage Intacct, QuickBooks or Xero that want DSO and collection analytics first and reminders second.
- Entry cost: Quote-only on every tier; Upflow's structured data lists Starter at $333 and Grow at $833 a month, and the last published list prices were $440 (Grow) and $880 (Scale) (Upflow pricing page).
- Pricing unit: Annual gross invoice value band, from up to $10m to above $100m; seats unlimited. Payments add-on $390 a month plus card 3.5% + $0.30 and ACH 0.8% capped at $5.
- Runs on: QuickBooks, NetSuite, Sage Intacct, Xero, Stripe Billing, Chargebee, Zuora.
- Late fees and interest: Only through the ERP; no native calculation.
- The one thing it does best: AR reporting: countback DSO, collection effectiveness, at-risk rate and cohort cash forecasting.
- Limitation: Automatic actions fire once a day on business days only, and there are no payment plans, only customer partial payments.
Kolleno: best for multi-entity groups on enterprise ERPs
Kolleno is an AI order-to-cash platform with cash application at its core, best for multi-entity groups on NetSuite, SAP or Dynamics, from $650 per user a month ($545 annual).
- Fits: Groups above $1m turnover on NetSuite, SAP, Dynamics or Oracle that need cash application and reconciliation as much as chasing.
- Entry cost: $650 per user a month ($545 on annual billing) on BusinessPay; Business Plus $1,245 ($995 annual) (Kolleno pricing page).
- Pricing unit: Per user, with turnover minimums per tier.
- Runs on: Xero, QuickBooks Online and Sage Intacct on the two published tiers; NetSuite, SAP, Dynamics and Oracle on Enterprise.
- Late fees and interest: None found.
- The one thing it does best: Cash application: remittance parsing, bank files in BAI2, NACHA and ISO 20022 formats, and NetSuite multi-currency journals.
- Limitation: Per-user pricing, so every added seat adds $545 to $650 a month to the bill.
| Tool | Price from | Size fit | Ledger | Best for | Late fees | One limitation |
|---|---|---|---|---|---|---|
| Paidnice | $69 / £49 / A$99 a month, no setup fee listed | Any size up to $50m a year, or 50,000 invoices a year | Xero, QuickBooks Online; ERPs on Custom | Xero and QBO reminders, statements, optional fees | Yes, fee and interest | Creditsafe on Custom |
| ezyCollect (for reference) | A$275 plus A$900 setup | Mid-market, 200+ debtors | MYOB, Xero, QuickBooks, NetSuite, SAP B1, Pronto Xi | AU and NZ mid-market on MYOB and other ERPs | No | Caps force tier jumps |
| CreditorWatch Collect | Price on request | AU small and mid-market | Xero, MYOB, QuickBooks | AU businesses wanting human callers | No | Escalation calls still yours |
| Chaser | £199 (about $259) | About £4m+ | Xero, QuickBooks, Sage, NetSuite, Dynamics 365 | Larger UK teams, every channel | Yes, one global rule | Metered SMS, calls, letters |
| Upflow | Price on request (last list $440) | Up to $10m and above | QuickBooks, NetSuite, Intacct, Xero | Analytics-led finance teams | ERP only | Once-daily weekday sends |
| Kolleno | $650 per user ($545 annual) | $1m+, enterprise | Xero, QBO, Intacct; NetSuite, SAP on Enterprise | Multi-entity groups on enterprise ERPs | None found | Every seat adds to the bill |
For the per-seat maths see what a Kolleno team of 3, 5 or 10 pays, and for the revenue-band model see Upflow pricing and alternatives. The Chaser pricing and alternatives guide covers Compact, Core and Complete. Across the whole category, credit control software pricing compares every pricing model. The ezyCollect alternative page sets Paidnice and ezyCollect side by side.
How Paidnice prices the same job
Paidnice starts at $69 a month (£49, A$99) and is priced by the number of invoices you send each month, not by your revenue, your debtor count or your seat count. Pro includes unlimited users, with no contracts or lock-ins.
Essentials covers 150 invoices a month with two team members at $69 (£49, A$99). Pro starts at $99 (£74, A$139) for 300 invoices, then scales by volume: $179 (£129, A$269) for 600, $279 (£199, A$419) for 1,000, $489 (£349, A$679) for 2,000, up to $799 (£599, A$1,199) for 4,000. Custom, from $999 (£749, A$1,499), adds ERP integrations such as NetSuite, Dynamics and Sage (Paidnice pricing).
The same three Australian businesses on Pro, with an assumed invoice volume for each, annual cost ex-GST:
- A$2m revenue, about 100 invoices a month: Pro 300 at A$139 x 12 = A$1,668 a year. No setup fee is listed.
- A$8m revenue, about 400 invoices a month: Pro 600 at A$269 x 12 = A$3,228 a year.
- A$20m revenue, about 900 invoices a month: Pro 1,000 at A$419 x 12 = A$5,028 a year.
Each tier includes email and SMS reminders, automatic statements, payment plans, a customer portal and escalation workflows. SMS is A$0.15 each. Late fees and interest are included and optional: switch them on per customer group when you want overdue invoices to cost the customer something, and waive them deliberately when you do not.
The honest limits: Paidnice runs natively on Xero and QuickBooks Online, runs credit checks through Creditsafe on Custom only, and is not built for enterprise groups.
💡 Paidnice insight
A late fee earns its keep when it lands on the ledger, so it enters the customer's payables and their payment run. Priced by invoice volume, a growing customer list costs nothing extra, and customers cut their average wait for payment in half, within 30 days.
Common questions about ezyCollect pricing
ezyCollect has no free plan, prices by tier rather than per user, charges 1.75% + A$0.30 on cards plus a monthly gateway fee, and adds a one-off setup fee on every tier.
How much does ezyCollect cost per month?
ezyCollect's own Xero pricing page lists A$275 (ezyStart), A$950 (ezyGrow) and A$2,350 (ezyScale) a month ex-GST on an annual contract. Billed monthly, those become A$330, A$1,140 and A$2,820. ezyUltimate is quoted. Confirm current pricing with ezyCollect.
Does ezyCollect have a free plan?
No free plan is published. ezyCollect offers a 14-day trial, after which the lowest tier is ezyStart at A$275 a month ex-GST plus a A$900 setup fee.
Is ezyCollect priced per user?
No. Each tier includes a fixed number of users: 3 on ezyStart, 5 on ezyGrow, 10 on ezyScale and 20 on ezyUltimate. To add a user beyond the cap you move to the next tier, which also raises the debtor and workflow limits.
What does ezyCollect charge for payments?
Card payments cost 1.75% + A$0.30 per transaction in Australia (2.90% + $0.30 in New Zealand), plus a A$90 (+GST) monthly gateway fee. Automatic and customer-level surcharging can pass the card fee to the payer. Direct debit, EFT and US ACH are also supported.
Which ezyCollect alternative is cheapest for a small Australian business?
For an Australian business with under 200 debtors on Xero or QuickBooks Online, ezyCollect's year one is A$4,200 ex-GST for one workflow, three seats and no late fee automation. Paidnice starts at A$99 a month with no setup fee listed; CreditorWatch Collect is quoted per business. ezyCollect is worth its price when you need MYOB Exo, Pronto or SAP B1 coverage, illion credit checks or collector referral in one tool.
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