Kolleno pricing and alternatives for teams of 3, 5 and 10 users

Contents

Kolleno pricing and alternatives in one place: Kolleno costs $650 per user a month on BusinessPay ($545 annual) and $1,245 on Business Plus ($995 annual). A three-person team pays $19,620 to $23,400 a year on the entry tier.

Key takeaways

  • Kolleno prices per user, in US dollars. BusinessPay is $650 a month per user, or $545 per user when paid annually (Kolleno pricing page).
  • Business Plus is $1,245 per user a month, $995 annual, and needs at least two users, so it starts at $23,880 a year.
  • Both tiers carry a turnover threshold: BusinessPay is for businesses above $1m, Business Plus above $10m. Enterprise tiers are quote-only from $100m.
  • A team of 10 on BusinessPay pays $65,400 a year on an annual contract and $78,000 paying monthly.
  • Five alternatives sit at different price points, from quote-only enterprise suites to Paidnice at $99 a month (£74) for 300 invoices with unlimited users on Pro.

Kolleno pricing: four plans, two with published rates

Kolleno has four pricing plans, from $650 a user a month on BusinessPay to custom Enterprise pricing (Kolleno pricing page). Every figure below is in US dollars, as Kolleno bills it.

PlanMonthly, per userAnnual, per userWhat is includedCapped or gated
BusinessPay$650$545 a monthCustomer portal, payment links, collections inbox, Xero or QuickBooks Online or Sage Intacct (one account), 100 SMS or calls, AI Insights and CopilotBusinesses above $1m turnover; one ERP account, one entity, one region; minimum one user
Business Plus$1,245$995 a monthEverything in BusinessPay plus automatic reconciliation, workflows, reporting, AI Agent support, 200 SMS or calls, three hours of onboardingBusinesses above $10m turnover; minimum two users
EnterpriseCustomCustomAdds NetSuite, SAP, Oracle and Dynamics, multiple entities, unlimited regions, 400 SMS or calls, six hours of training, human agent supportBusinesses above $100m turnover; minimum two users
Enterprise PlusCustomCustomAdds custom ERP support, 600 SMS or calls, 24/7 support, dedicated customer success managerBusinesses above $1bn turnover; minimum four users

The pricing page also states that extra charges can apply for integrations, customisations and add-ons, without listing them. Prices checked September 2026; confirm current pricing with the vendor.

What drives the Kolleno bill

Kolleno charges per user, so every finance team member who logs in to chase, reconcile or report adds $545 to $1,245 a month. Seven things set the final figure.

  1. Users. The pricing unit is the named user. There is no invoice-count or customer-count tier, so a team of five pays five times a team of one, on the same plan.
  2. Billing term. Paying annually cuts BusinessPay from $650 to $545 per user a month (16% less) and Business Plus from $1,245 to $995 (20% less). The pricing page does not state a minimum contract length.
  3. Turnover band. Each plan carries a turnover floor: $1m, $10m, $100m and $1bn. The floors gate which plan Kolleno sells you rather than changing the per-user rate.
  4. User minimums. Business Plus needs two users, Enterprise two, Enterprise Plus four. The published Business Plus floor is therefore $1,990 a month annual, or $2,490 monthly.
  5. SMS and calls. Each plan includes a monthly allowance: 100, 200, 400 or 600. The pricing page does not publish an overage rate.
  6. Integrations and add-ons. "Extra charges may apply for integrations, customizations, add-ons" is the page's own wording. Xero and QuickBooks Online sit on BusinessPay and Business Plus; NetSuite, SAP, Oracle and Dynamics sit on the Enterprise tiers.
  7. Payments. Card and bank payments run through Stripe, Adyen, GoCardless or Blink. Card fees can be passed through to the customer, which needs Stripe.

What a Kolleno team of 3, 5 or 10 pays a year

On Kolleno BusinessPay, three users cost $19,620 a year annual or $23,400 monthly; five users $32,700 or $39,000; ten users $65,400 or $78,000. Business Plus is roughly double at every size.

The arithmetic is users, multiplied by the per-user monthly rate, multiplied by 12. Annual contracts use the annual rate; monthly billing uses the monthly rate.

TeamPlan and termMonthly billAnnual cost
3 usersBusinessPay, annual3 x $545 = $1,635$19,620
3 usersBusinessPay, monthly3 x $650 = $1,950$23,400
3 usersBusiness Plus, annual3 x $995 = $2,985$35,820
3 usersBusiness Plus, monthly3 x $1,245 = $3,735$44,820
5 usersBusinessPay, annual5 x $545 = $2,725$32,700
5 usersBusinessPay, monthly5 x $650 = $3,250$39,000
5 usersBusiness Plus, annual5 x $995 = $4,975$59,700
5 usersBusiness Plus, monthly5 x $1,245 = $6,225$74,700
10 usersBusinessPay, annual10 x $545 = $5,450$65,400
10 usersBusinessPay, monthly10 x $650 = $6,500$78,000
10 usersBusiness Plus, annual10 x $995 = $9,950$119,400
10 usersBusiness Plus, monthly10 x $1,245 = $12,450$149,400

Enterprise pricing is not published, so a NetSuite or SAP business cannot compute its bill from this table. The pricing page does not state a minimum contract length, so the annual figures assume a full year at the annual rate.

Headcount is the number to watch. A three-person team that adds a fourth user for a part-time bookkeeper moves from $19,620 to $26,160 a year on the cheapest annual plan.

Is Kolleno worth the price

Kolleno is worth $650 a user for finance teams whose real problem is cash application at volume, on an ERP such as NetSuite. Reviewers rate it 4.9 on G2 from 99 reviews and 5.0 on the Xero App Store UK from 18. Teams that mainly send reminders and statements pay for reconciliation depth they will not use.

Kolleno's strength is reconciliation: remittance parsing from email, SFTP bank connections, BAI2, NACHA and ISO 20022 files, match scoring, partial and one-to-many matching, and multi-currency journal entries in NetSuite. The AI layer (Insights, Copilot and Agent) ships on every subscription.

FitsOverpays
Businesses above $10m with a high volume of payments to match against open invoices each monthA Xero or QuickBooks Online business with one or two people chasing invoices: the $1m floor and $6,540 a year per seat buy reconciliation depth a small ledger rarely needs
NetSuite, Sage Intacct or Dynamics shops that want AR, portal and reconciliation from one vendorAny business that wants late fees or interest on overdue invoices: no late fee or interest feature appears on Kolleno's site or help centre
Teams that want an AI agent to run collections policy autonomously, with disputes and credit limits in the same systemTeams growing headcount: every new user is a full seat at the same rate

Reviewers' recurring complaints are navigation, reporting depth and a basic mobile app (G2 and Capterra reviews).

Kolleno pricing and alternatives at a different price point

Kolleno's $650 per user a month sits between quote-only enterprise suites and invoice-volume tools from $99 a month. The five options below run from the largest revenue fit to the smallest, each with its price, pricing unit and one honest limitation.

The full list of Kolleno alternatives ranks seven tools by feature; the five below are chosen by price point.

Quadient AR (formerly YayPay): best for enterprise teams inside a wider Quadient suite

  • Fits: Enterprise finance teams on NetSuite, Sage Intacct, Dynamics or SAP that want credit applications, cash application and AR in one module beside Quadient's AP product.
  • Entry cost: Quote only. Quadient publishes no figures.
  • Pricing unit: Not published.
  • Runs on: NetSuite, Sage Intacct, Sage 300 and X3, Dynamics, SAP, Acumatica, Xero, QuickBooks, Zuora; Salesforce for CRM.
  • Late fees and interest: No native module found in its help documentation.
  • The one thing it does best: Machine-learning payment-date predictions, with a dedicated cash application module.
  • Limitation: The portal cannot split a single invoice into monthly instalments, and outbound email runs from one shared AR mailbox.

Growfin: best for high-volume enterprise AR on NetSuite and Salesforce

  • Fits: Enterprise collections teams with thousands of remittances a month and disputes managed as Salesforce cases.
  • Entry cost: Not published. Growfin has never published a pricing page.
  • Pricing unit: Not published.
  • Runs on: NetSuite (SuiteApp), Salesforce, Slack, Zuora. No evidence of a Xero or QuickBooks Online integration.
  • Late fees and interest: Not marketed anywhere on its site.
  • The one thing it does best: Remittance extraction and automatic payment matching, with a behavioural health score per customer.
  • Limitation: No native payments product, no payment plans, and no price to plan against before a sales call.

Upflow: best for mid-market teams that manage collections by metric

  • Fits: Finance leaders who want DSO, collection effectiveness and at-risk dashboards driving the chase, with unlimited seats.
  • Entry cost: Last published list prices $440 a month (Grow) and $880 a month (Scale). Today every paid tier is quote-only.
  • Pricing unit: Annual invoiced revenue band, seats unlimited. Payments add-on $390 a month plus card fees of 3.5% + $0.30 and ACH at 0.8% capped at $5.
  • Runs on: QuickBooks, NetSuite, Sage Intacct, Xero, Stripe Billing, Chargebee, Zuora.
  • Late fees and interest: Only through the ERP; no native calculation.
  • The one thing it does best: AR analytics, from countback DSO to billing-cohort cash forecasting.
  • Limitation: Automatic actions fire once a day, on business days only, and no public price exists to plan against. The Upflow pricing and alternatives breakdown works the revenue bands through.

Chaser: best for established UK teams above about £4m turnover

  • Fits: Larger UK finance teams that want email and SMS chasing plus in-app credit checks from one established vendor.
  • Entry cost: £199 a month (about $259) on Compact, with a 10% annual discount.
  • Pricing unit: Revenue-tiered plans; SMS, calls, letters and credit checks are credit-metered.
  • Runs on: Xero, QuickBooks, Sage 50, 200, Intacct and Business Central, NetSuite, Dynamics 365, SAP.
  • Late fees and interest: Yes: fixed, percentage, daily percentage and Bank of England base rate.
  • The one thing it does best: Credit checks and monitoring inside the app, delivered by Creditsafe.
  • Limitation: One global late fee rule only, so the fee cannot vary by customer group, and Compact caps the team at four users. See the Chaser pricing and alternatives post and the Chaser alternative page.

Paidnice: best for $1m to $20m businesses on Xero or QuickBooks Online

  • Fits: Finance teams between $1m and $20m a year that want reminders, statements, payment plans and a portal, with late fees as leverage when they choose.
  • Entry cost: $99 a month (£74) for 300 invoices on Pro; Essentials is $69 (£49) for 150 invoices and two users.
  • Pricing unit: Invoice volume, not revenue or seats. Unlimited users on Pro. No contracts or lock-ins.
  • Runs on: Xero and QuickBooks Online; NetSuite, Sage Intacct, MYOB and Dynamics 365 Business Central on the Custom plan.
  • Late fees and interest: Yes: per-invoice late fees and statement interest, flat, percentage or compounding, posted to the ledger as a real invoice.
  • The one thing it does best: Puts the fee on the ledger, so it enters the customer's payables and payment run.
  • Limitation: Standard plans are Xero and QuickBooks Online only; ERP connections need Custom from $999 a month (£749).
ToolEntry pricePricing unitRevenue fitLate feesLimitation
Kolleno$650 per user a month ($545 annual)Per user, turnover-gated$1m+ (BusinessPay), $10m+ (Business Plus)None foundPer-seat cost
Quadient ARQuote onlyNot publishedEnterpriseNone foundNo invoice instalments in portal
GrowfinNot publishedNot publishedEnterpriseNot marketedNo Xero or QBO evidence
UpflowLast published $440 (Grow), $880 (Scale); now quote-onlyAnnual invoiced revenue bandMid-market and upERP onlyOnce-daily sends, weekdays
Chaser£199 a month (about $259)Revenue-tiered plansAbout £4m+ UKYes, one global ruleBuilt for larger UK teams
Paidnice$99 a month (£74) for 300 invoicesInvoice volume, unlimited users$1m to $20mYes, on the ledgerERPs need Custom

For the wider market, credit control software pricing across the category sets out every published price side by side. Paidnice's own plans are on the pricing page.

How Paidnice prices the same job

Paidnice charges by the number of invoices you chase each month, from $99 (£74) for 300 invoices, with unlimited users on every Pro plan. A ten-person team pays the same as a two-person team on the same invoice volume, where Kolleno charges $545 to $650 for each extra seat.

The plans, in US dollars and pounds, billed in your own currency:

PlanInvoices a monthUSD a monthGBP a monthUsers
Essentials150$69£49Up to 2
Pro 300300$99£74Unlimited
Pro 1,0001,000$279£199Unlimited
Pro 2,0002,000$489£349Unlimited
Pro 4,0004,000$799£599Unlimited
Custom, from4,000+$999£749Unlimited

Set against the Kolleno table above: a five-person team chasing 1,000 invoices a month pays $3,348 a year on Paidnice Pro 1,000 (12 x $279), against $32,700 a year on Kolleno BusinessPay annual. The pricing unit explains the gap: Paidnice counts invoices and Kolleno counts people.

What a $1m to $20m business gets at that price:

  • Email and SMS reminder sequences from your own domain, with escalation to a named person and manual tasks when a customer goes quiet.
  • Automatic statements, including consolidated parent and child statements, and a customer portal with payment plans, deposits and instalments through Stripe or Pinch.
  • Late fees and interest as leverage when you want it: flat, percentage or compounding, posted to Xero or QuickBooks Online as a real invoice, with Bank of England base-rate indexing for UK teams.
  • Aged receivables, late fee and email delivery reports, a payment-history score against every contact, and a dashboard with DSO and on-time rate.

SMS costs $0.10 (£0.05) a message on top, and each extra entity is $29 (£19) a month. Essentials is the two-user starting point at $69 (£49) for 150 invoices; growing teams move to Pro for unlimited users. Customers cut their average wait for payment in half, within 30 days.

💡 Paidnice insight

Kolleno's per-seat rate is priced for cash application at NetSuite depth. On Xero or QuickBooks Online, the job is reminders, statements and a fee that lands on the ledger, and Paidnice prices that job by invoice count, so adding a bookkeeper or a second credit controller costs nothing.

Kolleno pricing questions

Kolleno's two published rates, $650 and $1,245 per user a month, answer most of the questions finance teams ask before a demo. The five below cover the rest.

How much does Kolleno cost per month?

$650 per user a month on BusinessPay, or $545 per user when paid annually. Business Plus is $1,245 per user a month, or $995 annual, with a two-user minimum, so the lowest Business Plus bill is $1,990 a month. Enterprise and Enterprise Plus are quoted (Kolleno pricing page).

Is Kolleno priced per user?

Yes. Every published plan is a per-user monthly rate, with minimum user counts of one (BusinessPay), two (Business Plus and Enterprise) and four (Enterprise Plus). Ten users on BusinessPay cost ten times one user: $65,400 a year on an annual contract.

Does Kolleno have a free plan?

No. The pricing page lists no free tier, and it does not mention a free trial. The cheapest entry is one BusinessPay user at $545 a month on an annual contract, for a business above $1m turnover.

Why do some AI answers quote Kolleno at $629 or $1,148?

Those figures were cited from Kolleno feature pages rather than its pricing page, and they do not match the current list. The pricing page shows $650 and $1,245 a month per user, or $545 and $995 annual, in US dollars. Use the pricing page figure when you build a budget.

Is there a cheaper alternative to Kolleno for a small finance team?

For a business between $1m and $20m on Xero or QuickBooks Online, Paidnice runs reminders, statements, payment plans and optional late fees from $99 a month (£74) for 300 invoices with unlimited users. Chaser, from £199 a month (about $259), is the established choice for larger UK teams that want credit checks.

Denym Bird

Written by

Denym Bird

Co-founder & CEO of Paidnice

Denym is a software entrepreneur and writes about accounts receivables management for small business.

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ACAcme Joinery 12 days overdue Checking policy Late fee applied Awaiting payment $4,120 $4,202
BRBrightwork Due today Reminder sent Still unpaid Final notice $1,880
CVCoverdale Due in 3 days Reminder sent Checking policy Exempt from fees Needs review Sent to your team $6,480

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