Chaser pricing and alternatives for credit control: Compact, Core, Complete and five options

Contents

Chaser pricing and alternatives in one place: Chaser costs £199 a month (about $259) on Compact, £599 (about $779) on Core and £899 (about $1,169) on Complete, set by annual turnover band. Five alternatives below start from £20 per user a month.

Key takeaways

  • Three published Chaser tiers, each capped by turnover: Compact up to £4m, Core up to £10m, Complete up to £100m, then Custom by quote (Chaser pricing page).
  • Annual billing takes 10% off, bringing the monthly figures to £179, £539 and £809.
  • Users are capped at 4 on Compact only; Core and Complete include unlimited users.
  • SMS, calls, letters and credit checks are metered in credits, so the bill grows with how hard you chase.
  • The five alternatives span £20 per user a month (Credit Hound on Sage 50) to $650 per user a month (Kolleno), with Satago, Paidnice and Upflow in between.

This page covers Chaser the credit-control platform at chaserhq.com, not the unrelated Slack task-management tool that shares the name and prices per seat. Prices checked September 2026; confirm current pricing with the vendor.

The three Chaser tiers and what each includes

Chaser sells three tiers at £199, £599 and £899 a month, priced by turnover band. The higher tiers remove the user cap, add chasing credits and bundle forecasting.

PlanMonthly (billed monthly)Monthly (billed annually)Turnover bandIncludedCapped or gated
Compact£199 (about $259)£179Up to £4m a yearEmail, SMS and call reminders, 30 templates, 4 schedules, 100 SMS and 100 call credits, 1 sending inbox4 users; extra users £10 each; extra template or schedule £5 each
Core£599 (about $779)£539Up to £10m a yearUnlimited users, templates and schedules, 600 credits, multi-entity, in-app calls with recordingForecasting is an add-on
Complete£899 (about $1,169)£809Up to £100m a yearEverything in Core, 1,200 credits, AR forecast included, named account managerCash-flow forecast still an add-on
CustomBy quoteBy quoteAbove £100m a yearScoped per contractPayment plans not available on Custom

All figures are GBP ex-VAT, with EUR, AUD and NZD list prices also published per tier (Chaser pricing page). Each tier opens with a 10-day trial, and a demo call is required to buy.

What the Chaser Care bundles cost

Chaser Care adds a dedicated accounts receivable specialist for £899, £1,599 or £2,099 a month depending on tier. Core plus Care costs £19,188 a year against £6,468 for Core alone on annual billing, a gap of about £12,700 for the outsourced specialist.

Care pairs each plan with a specialist who runs payment follow-ups, manages the chasing inbox and handles disputes, with call hours included (Chaser pricing page). The bundle prices are the new-customer packages introduced in March 2026: £899 with Compact, £1,599 with Core, £2,099 with Complete, or by quote with Custom. Existing customers can add Care from £324 a month.

What drives a Chaser bill

Chaser sets the tier by turnover band, from £199 to £899 a month. Credits, add-ons and payment fees then move the monthly figure up from the list price.

  1. Turnover band, not invoice count. Your annual revenue picks the tier. A business at £4.5m turnover with 80 invoices a month pays Core at £599, the same as one at £9m with 800 invoices.
  2. Users. Compact caps you at 4 users and charges £10 a month for each extra seat. Core and Complete are unlimited.
  3. Chasing credits. SMS, automated calls, letters and credit checks all draw down a credit pool: 100 SMS and 100 call credits on Compact, 600 on Core, 1,200 on Complete. Top-ups run £0.05 to £0.07 per SMS, £0.08 per call credit-minute, £1.25 to £1.50 per letter and £2 to £3 per credit check.
  4. Forecasting add-ons. AR forecast is £9 a month (included on Complete). Cash-flow forecast is £20 a month and works on Xero only.
  5. Chaser Pay fees. Card payments through Chaser's own Stripe-based rails cost 2.00% plus 20p in the UK and 3.40% plus $0.30 in the US; Pay-by-Bank is 1.00% plus 20p; ACH is 1.30%. Connecting your own Stripe account and using Chaser Pay are mutually exclusive.
  6. Collections. Escalating a debt to the Debitura partner service costs a success fee of 20% down to 6% by debt size in the UK and EEA, with age surcharges of 8% or 15% on older invoices.
  7. Contract terms. Annual billing saves 10%. Minimum contract length is not stated on the pricing page.

Worked annual cost at £2m, £8m and £20m turnover

On annual billing Chaser software alone costs £2,148, £6,468 and £9,708 a year for those three sizes, before add-ons and credit top-ups.

£2m turnover, six-person finance team, Xero. Compact on annual billing: £179 × 12 = £2,148. Two seats over the four included: £10 × 2 × 12 = £240. AR forecast add-on: £9 × 12 = £108. Total £2,496 a year. Billed monthly instead, the software line is £199 × 12 = £2,388 (about $3,108).

£8m turnover, multi-entity group. Core on annual billing: £539 × 12 = £6,468. Cash-flow forecast: £20 × 12 = £240. Total £6,708 a year. Billed monthly, the software line is £599 × 12 = £7,188 (about $9,348). Unlimited users, so no seat charges.

£20m turnover, account manager wanted. Complete on annual billing: £809 × 12 = £9,708. AR forecast is included, so the only optional line is cash-flow forecast at £240. Total £9,708 to £9,948 a year. Billed monthly, the software line is £899 × 12 = £10,788 (about $14,028).

Add Care to the £8m case and the annual figure becomes £1,599 × 12 = £19,188. Credit top-ups, letters and Chaser Pay fees sit on top of every figure above and depend on how many customers you chase by SMS, call or post.

Is Chaser worth the price

Chaser suits larger UK finance teams, roughly £4m turnover and up, and a £1m to £3m business pays at least £2,148 a year on Compact plus £10 a seat past four users. The Xero App Store rating is 4.98 from 374 reviews and G2 puts it at 4.5 from 68 reviews.

FitsOverpays
A UK team at £4m turnover and up on Core or Complete that will use multi-channel chasing including letters and calls, Creditsafe-powered credit checks with continuous monitoring, a customer portal, payment plans, cash-flow forecasting and a route into Debitura debt collection.A £1m to £3m business with a small invoice run, paying the £4m-band entry price of £2,148 a year for capacity it may never use, plus £10 a month for each user past four.
A finance team that wants one established platform with a named account manager on Complete and a managed-service option in Care.A team that needs late fees to vary by customer group. Chaser late fees are one global rule, and statements go out monthly on a fixed day only.

The full feature comparison is in our guide to the best Chaser alternatives, and the Chaser alternative page covers the switch itself.

Chaser alternatives at a different price point

Chaser's entry price is £199 a month for a business under £4m turnover. The five alternatives below run from £20 per user a month to $650 per user a month, ordered by the size of business each fits, smallest first.

Credit Hound: best for UK Sage sites that chase and log disputes

  • Fits: UK businesses on Sage 50, Sage 200 or Sage Intacct, plus Xero teams, that want structured chasing, dispute logging and promise-to-pay tracking sold through a Sage reseller.
  • Entry cost: £20 per user a month on Sage 50 (about $26); £51 for the first user and £35 for each extra on Xero and Sage 200 (about $66 and $46); annual is roughly 11 times monthly (Credit Hound pricing page).
  • Pricing unit: Per user, per host system.
  • Runs on: Sage Accounting, Sage 50, Sage 100, Sage 200, Sage Intacct, Xero. No QuickBooks Online connector.
  • Late fees and interest: None documented.
  • The one thing it does best: Dispute management with follow-up reminders and a "promised cash" report.
  • Limitation: It chases without charging: no late fees, no statements documented, and payment links cost £38 a month extra through the PayThem module.

Satago: best for UK small businesses that also want invoice finance

  • Fits: Small UK businesses on Xero or Sage that want chasing, credit reports and invoice finance from one supplier.
  • Entry cost: £45 a month standalone (about $59), £80 on Premium and £200 on Platinum; £25 or £45 a month inside Sage 50 (Satago pricing page).
  • Pricing unit: Per company tier; annual at £450, £800 and £2,000.
  • Runs on: Xero, Sage, Sage 50, QuickBooks, KashFlow, FreeAgent.
  • Late fees and interest: Not published.
  • The one thing it does best: Bundles chasing, credit reports and invoice finance in one subscription.
  • Limitation: Basic caps email reminders at 100 a month with no SMS; SMS starts on Premium at £80 with 100 messages a month.

Our Satago alternatives and pricing breakdown shows what each tier includes.

Paidnice: best for Xero and QuickBooks Online teams at $1m to $20m

  • Fits: Finance teams between $1m and $20m a year on Xero or QuickBooks Online that want reminders, statements, payment plans, a portal, escalations and optional late fees.
  • Entry cost: $69 a month (£49) on Essentials; Pro from $99 (£74) to $799 (£599).
  • Pricing unit: Invoice volume, from 150 to 4,000 invoices a month; unlimited users on Pro.
  • Runs on: Xero, QuickBooks Online; NetSuite, Sage Intacct and Dynamics 365 Business Central on the Custom plan.
  • Late fees and interest: Invoice late fees and statement interest, Bank of England base-rate indexed, with different policies per customer group.
  • The one thing it does best: Late fees and statement interest that post to the ledger and vary by customer group.
  • Limitation: ERP connections are Custom plan only, and Essentials is capped at 2 users and 150 invoices a month.

Upflow: best for mid-market teams priced by invoiced revenue

  • Fits: Mid-market finance teams on NetSuite, Sage Intacct, Xero or QuickBooks that want analytics, a branded portal and autopay.
  • Entry cost: Last published $440 a month (Grow) and $880 (Scale); today every paid tier is quote-only.
  • Pricing unit: Annual invoiced revenue band, seats unlimited.
  • Runs on: QuickBooks, NetSuite, Sage Intacct, Xero, Stripe Billing, Chargebee, Zuora.
  • Late fees and interest: Via the ERP only; no native calculation.
  • The one thing it does best: A branded customer portal with online payment, autopay and disputes.
  • Limitation: No payment plans, and the Payments add-on is $390 a month plus card fees of 3.5% plus $0.30 and ACH at 0.8% capped at $5.

See how much Upflow costs for the revenue bands and fees in detail.

Kolleno: best for larger teams buying cash application per seat

  • Fits: Teams above $1m turnover, often on NetSuite, that want AI collections plus cash application and reconciliation.
  • Entry cost: $650 per user a month on BusinessPay ($545 annual); Business Plus $1,245 ($995 annual) with a two-user minimum.
  • Pricing unit: Per user; extra charges may apply for integrations and add-ons.
  • Runs on: Xero, QuickBooks Online and Sage Intacct on BusinessPay and Business Plus; NetSuite, SAP, Oracle and Business Central on Enterprise.
  • Late fees and interest: No evidence of the feature.
  • The one thing it does best: Cash application and reconciliation, including remittance parsing.
  • Limitation: Per-user pricing multiplies quickly: three users on BusinessPay is $650 × 3 = $1,950 a month.

Our Kolleno per-user pricing guide works the maths for teams of 3, 5 and 10.

Chaser pricing and alternatives side by side

Chaser at £199 to £899 a month sits above four of the five options on entry price and below Kolleno for any team of two or more. The table sets the six tools against turnover, pricing unit and late-fee support.

ToolBest forFrom (monthly)Pricing unitLate feesRevenue fitOne limitation
ChaserLarger UK teams, multi-channel chasing£199 (about $259)Turnover bandYes, one global rule£4m and upFees cannot vary by customer group
Credit HoundUK Sage sites, disputes£20 per user (Sage 50); £51 first user (Xero)Per userNone documentedSmall to mid UK Sage sitesNo QuickBooks Online, no late fees
SatagoUK small businesses wanting invoice finance£45 standalone; £25 inside Sage 50Per company tierNot publishedSmall UK businesses upwardBasic has no SMS and 100 emails a month
PaidniceXero and QuickBooks Online teams$69 (£49)Invoice volumeYes, per customer group$1m to $20m a yearERP connections on Custom plan only
UpflowMid-market by invoiced revenueLast published $440; now quote-onlyRevenue bandVia ERP onlyMid-marketPayments add-on $390 a month
KollenoLarger teams, cash application$650 per user ($545 annual)Per userNo evidenceAbove $1m turnoverPer-user cost multiplies across a team

For the wider category, credit control software pricing compares every pricing model side by side.

How Paidnice prices the same chasing, statements and late fees

Paidnice is priced by invoice volume, not revenue, so a business in Chaser's £4m Compact band pays from $69 a month (£49): Essentials covers 150 invoices, Pro runs from $99 (£74) for 300 invoices to $799 (£599) for 4,000, with unlimited users on Pro.

A finance team between $1m and $20m a year gets automated email and SMS reminders, automatic statements including consolidated parent accounts, payment plans, a customer portal, escalation workflows and late fees with interest that can vary by customer group. Late fees are optional; reminders and statements alone are a complete use of the tool. No contracts, no lock-ins, and the first 20 actions are free with no credit card.

Paidnice planInvoices a monthUSDGBPUsers
Essentials150$69£49Up to 2
Pro 300300$99£74Unlimited
Pro 600600$179£129Unlimited
Pro 1,0001,000$279£199Unlimited
Pro 2,0002,000$489£349Unlimited
Pro 4,0004,000$799£599Unlimited

Take the £8m business from the worked example above. On Chaser it pays Core at £6,468 a year on annual billing. On Paidnice, the bill depends on how many invoices it raises: 600 a month is Pro 600 at £129 × 12 = £1,548 ($2,148), and 1,000 a month is Pro 1,000 at £199 × 12 = £2,388 ($3,348). Full plan detail is on the Paidnice pricing page.

💡 Paidnice insight

We price by invoice count because that is the work the software does. A £9m business with 200 invoices a month and a £2m business with 1,500 invoices a month have the reverse relationship between turnover and chasing effort, and the bill should follow the effort.

The trade-off is scope. Paidnice is accounts receivable automation for Xero and QuickBooks Online businesses; ERP connections such as NetSuite and Sage Intacct sit on the Custom plan. A UK team that wants Creditsafe data and a Debitura escalation inside the same tool is a Chaser buyer.

Chaser pricing questions

Chaser starts at £199 a month and the short answers below cover monthly cost, free plans, per-user pricing, Care and how the alternatives compare.

How much does Chaser cost per month?

£199 a month (about $259) on Compact, £599 (about $779) on Core and £899 (about $1,169) on Complete, billed monthly. Annual billing reduces those to £179, £539 and £809 a month. Custom pricing applies above £100m turnover (Chaser pricing page).

Does Chaser have a free plan?

No. Every tier is paid. Compact, Core and Complete each open with a 10-day trial, and payment plans are not available during the trial.

Is Chaser priced per user?

No. Chaser prices by annual turnover band. The Compact tier includes 4 users and charges £10 a month for each extra seat; Core and Complete include unlimited users.

What does Chaser Care cost?

New-customer bundles are £899 a month with Compact, £1,599 with Core and £2,099 with Complete, each including the software, a dedicated AR specialist and call hours. Existing customers can add Care from £324 a month.

Is Chaser cheaper than the alternatives?

It sits in the middle. Credit Hound starts at £20 per user, Satago at £45 a month and Paidnice at $69 (£49), all below Compact. Upflow's last published prices were $440 and $880 and are now quote-only, and Kolleno charges $650 per user a month. The right comparison is annual cost at your turnover and invoice volume rather than the entry price.

Denym Bird

Written by

Denym Bird

Co-founder & CEO of Paidnice

Denym is a software entrepreneur and writes about accounts receivables management for small business.

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