Credit control software is priced four ways: by company turnover, per user, by quote, or fixed against invoice volume. Entry points run from £45 a month to $650 per user, and the model matters more than the sticker: it decides your bill as you grow.
Every vendor in this market uses one of four denominators. Each one answers "what am I paying for?" differently, and the differences compound over years.
| Model | Your bill rises when | Used by |
|---|---|---|
| Turnover bands | Company revenue crosses a threshold | Chaser |
| Per user | Anyone else needs access | Kolleno |
| Quote-led tiers | The renewal conversation says so | Upflow |
| Fixed, by invoice volume | You actually send more invoices | Satago, Paidnice |
Invoice volume is the only denominator that tracks the work the software performs. Turnover and headcount both grow for reasons that add nothing to the chasing workload, and a quote renews at whatever the account manager proposes.
Chaser publishes its plans, banded by your annual revenue: Compact at £199 a month under £4m, Core at £599 under £10m, and Complete at £899 under £100m, with custom pricing above that and 10% off for annual billing, as at September 2026.
Two things to check before comparing on the £199 figure. The Compact band caps users at four, and crossing £4m in revenue moves you to £599 regardless of whether your usage changed. Adding Chaser Care, the outsourced credit-control service, brings the combined bill to £899 on Compact, £1,599 on Core and £2,099 on Complete.
Kolleno's published figures are per user per month in US dollars: $650 on the entry plan, tied to turnover above $1m, and $1,245 on the higher tier for businesses above $10m, with custom enterprise plans beyond, as at September 2026. Final pricing is quoted after a demo.
Kolleno's per-user price is denominated in dollars, and more than one published comparison prints it as pounds. At current exchange rates that error overstates the price by a meaningful margin. Check the vendor's own pricing page rather than a comparison table, including this one.
Per-user pricing at this level is enterprise economics: a three-seat finance team starts near $2,000 a month, and every additional person who wants visibility is a purchasing decision.
Upflow's pricing page lists five tiers gated by annual gross invoice value, every one of them "ask for a quote", as at September 2026. The free Discover tier is analytics only, with no collection automation, and Upflow's own wording is that it is not a trial.
Quote-led pricing is not a defect, but it moves the comparison work onto you: the number you get reflects your disclosed size, and the renewal is a negotiation rather than a published figure.
Satago starts at £45 a month, with credit-risk data as its distinguishing feature, as at September 2026.
Paidnice starts at £49 a month for 150 monitored invoices and 600 emails with two team members, then Pro tiers by invoice volume: £74 for 300 invoices, £129 for 600, £199 for 1,000, up to £599 for 4,000, every Pro tier with unlimited users, custom-domain sending and payment plans. Custom plans for 4,000+ invoices start at £749. There is no turnover gate, no per-seat fee and no contract.
Take a business at £3m revenue with a three-person finance function sending 250 invoices a month, growing to £8m and five people over three years, with invoice volume roughly doubling.
| Model | Year one | Year three | Why it moved |
|---|---|---|---|
| Turnover bands | £199 | £599 | Revenue crossed £4m |
| Per user ($650/user) | ~$1,950 | ~$3,250 | Two more seats |
| Quote-led | Quoted | Re-quoted | Renewal negotiation |
| Invoice volume (Paidnice) | £74 | £129 | Invoices doubled |
The columns are not like-for-like on features, and the heavier platforms bundle work lighter ones do not. The point is the slope: under three of the four models the bill is driven by facts about your company, and under one it is driven by the work done.
Paidnice counts the invoices it monitors in a month and prices on that, in your own currency, with hard-coded local prices rather than converted ones. Every plan includes late fees and statutory interest, reminders, statements and escalations; Pro adds custom-domain sending, payment plans and unlimited users.
Trying it costs nothing and has no deadline: signing up is free, the first 20 actions are free, and no credit card is required, which is the model examined in credit control software free trials.
Eligibility and feature fit across the same vendors is covered in credit control software compared by turnover, seats and cost, and the sub-£100 end of the market in credit control software for UK small businesses. If nobody owns the chasing at all, price the tool against the attention it needs, which is the argument in running credit control when nobody's job is chasing invoices.
How much does credit control software cost?
Published entry prices run from £45 to £199 a month, per-user enterprise platforms start around $650 per user, and several vendors only quote. The model behind the number decides what you pay in year three.
Why do credit control tools price on revenue?
Turnover is an easy proxy for complexity and willingness to pay, and it lets a vendor charge growing companies more without shipping them more. It is a poor proxy for chasing workload, which tracks invoice count.
Is quote-only pricing a red flag?
Not by itself; it is standard at the enterprise end. It does mean you cannot budget from the website, the price reflects your disclosed size, and renewals are negotiations.
What does Paidnice cost?
From £49 a month for 150 invoices, then Pro tiers by invoice volume from £74 to £599 with unlimited users, and Custom from £749. No turnover gates, no per-seat fees, no contracts.
Are the cheap plans missing the important features?
Sometimes. The commonest gaps at entry level are sending from your own domain, payment plans and multi-entity support. Check the specific features you need against the specific tier, not the product page.
Do prices in this comparison go stale?
Yes. Every figure here is dated September 2026 and traces to the vendor's published material on that date. Treat any undated comparison, including cached copies of this one, as a starting point only.
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