★★★★★160+This app is a game changer!Lesley B.

Accounts receivable software for marketing agencies.

Paidnice runs collections for your agency: reminders on every retainer and milestone, late fees that cover the media float, client statements and online payment, all from the invoices in Xero or QuickBooks.

The accounts receivable toolkit for marketing agencies

Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need.

From the day you send it to the day it is paid

Every stage runs on your payment terms, automatically or after you approve it.

  1. Clients get a reminder before, on and after the due date, by email and text, from accounts@ at your own domain. They reply or pay from the link.

    Explore reminders →
  2. Every client with a balance gets one statement on the day you choose: every retainer, milestone and media recharge, one total and a link to pay.

    Explore statements →
  3. Paidnice adds the late fee or monthly interest your contract allows, on the schedule you set, recharges included. VIP clients can stay exempt.

    Explore late fees →
  4. Paidnice reads each client reply, logs the promise or the question and drafts the next step. Someone on your team approves each draft before it is sent.

    Explore reply handling →
  5. When reminders run out, the client moves to a director with a call, letter or stop credit task and the full payment history attached.

    Explore escalations →
  6. Clients see every open retainer, milestone and recharge and pay by card or bank, or split an invoice into a payment plan. No login needed.

    Explore the portal →

Clients get a reminder before, on and after the due date, by email and text, from accounts@ at your own domain. They reply or pay from the link.

Explore reminders →

Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.

Built for how marketing agencies get paid

Reminders reach the person who signed off the work.

Invoices go to the client's accounts payable inbox, while reminders and statements reach the marketing manager.

  • Choose who gets invoices, reminders and statements
  • Replies stay in one email thread
  • Later reminders can come from a named director

Late clients cover the media float.

Your contract's late clause becomes a real fee or monthly interest on the whole overdue balance, recharges included.

  • Set per client group
  • VIP clients can stay exempt

In a WFA study cited by the 4A's, only 18% of agencies never start work without a purchase order. Professional services payer speed: UK, Australia.

One payment page for everything a client owes.

Clients pay the retainer, milestones and media recharges together on one branded portal, by card or ACH.

  • Pay from any reminder
  • Matched back to your ledger
  • One parent statement for multi-brand clients

Know what is coming in, and who to call first

Paidnice turns your ledger into answers: the retainers due this week, the clients who pay late and the accounts a director should call.

  • Expected payments, week by week, from your ledger
  • A credit score for every customer, from how they pay
  • Aged receivables for each customer, at a glance
  • A weekly report emailed to your team
What customers see
Day 3050%fewer late payments
Day 908 in 10invoices paid on time
Explore reporting →

Keep the agency stack your team already runs

Keep billing from your agency stack exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest.

  • Invoices sync overEach invoice your agency stack pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date.
  • Nothing to re-enterNo import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting.
  • Payments land backPayments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Businesses that get paid on their terms

Paidnice customers on getting paid, in their own words.

See all customer stories →·Read all 160+ reviews →

How it works for marketing and creative agencies

Does Paidnice work with Harvest?
Yes, agencies invoicing from Harvest are a common setup. Harvest copies invoices into Xero or QuickBooks Online when you send them, and Paidnice reads them from the ledger. You keep invoicing from Harvest exactly as you do now. Scoro, Accelo, Avaza and Productive work the same way.
Can a marketing agency charge late fees on overdue invoices?
Marketing agencies can charge late fees or interest where their state allows it, so check yours or ask your accountant before you set the rate. Paidnice turns the clause in your client contract or statement of work into a real charge, posted to the invoice in Xero or QuickBooks, as a draft or approved, your choice.
Can the account manager stay out of the chasing?
Yes, that is the point for many agencies. Reminders go out from accounts@ on your own domain, so the request comes from the business itself. If a client keeps ignoring them, the sender steps up to a named director. The account manager keeps the creative relationship clean.
What about the media spend we front for clients?
Agencies fronting media spend can charge interest on the whole overdue balance, recharges included. Set statement interest at the rate in your client contract and it accrues on everything the client owes, so the client covers the cost of the float. The statement shows the retainer, the recharge, and the interest on one page.
What happens when a client disputes one milestone invoice?
Agencies keep collecting on the rest of the account while one milestone is in dispute. Pull that invoice out of the policy by its reference and the disputed milestone sits on hold while reminders, statements, and interest keep running on everything else the client owes. When the scope question settles, put the invoice back into the policy.
What if a client's procurement portal needs a purchase order first?
Agencies waiting on a purchase order hold that invoice out of the policy by its reference, so no reminder chases an invoice the client's portal will reject. Clients can upload the purchase order on your payment portal once you enable uploads. An expected payment date pauses chasing until that date, then chasing resumes if the invoice is unpaid.
What does Paidnice cost for marketing and creative agencies?
Marketing and creative agencies start on Essentials from US$69, £49 or A$99 a month, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free before you pay anything.

Stop bankrolling your clients' ad campaigns interest-free.

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

Rated 5 stars, 160+ reviews · Xero App of the Year

Everything you expect from world-class accounts receivable software

40+ credit and debtor management tools to ensure you get paid on time, every time.

Chase automatically

Enforce your terms

Get paid

AI in Paidnice

See it coming

Control and setup

ApprovalsEach policy runs automatically or waits for your approval.
Safe ModePaidnice prepares every action and sends nothing until you switch it off.
Customer groups and tagsDifferent rules for different customers.
Parent and branch accountsOne statement for a parent and all its branches.
Your domain and brandEmails from your own address on Pro, with your logo and colors.
Use PDF invoices from other systemsYour reminders carry the invoice PDF your other tools make, in place of the accounting one.
Team and alertsAssign customers, and get alerts for replies and broken promises.
IntegrationsXero, QuickBooks, ERPs, payments, Slack, Teams and more.
Your first 20 actions are free. No card needed.Book a DemoTry it Free