★★★★★160+This app is a game changer!Lesley B.

An AI collections agent for customer replies

Paidnice reads every reply to your reminders, logs the promised date and drafts your answer, in Xero and QuickBooks.

Trusted with over $1,200,000,000 collected on time across 1,070,000 invoices since 2022.

and counting

Every reply gets read and a drafted answer

Paidnice reads each reply, works out what the customer means and prepares the next step. A person approves it, or you pre-approve the routine ones.

Paidnice turns “we’ll pay on the 30th” into a logged date

Paidnice picks out the promised date, sets it as the expected payment date and drafts your reply at the same time.

Approve each action, or pre-approve the ones you trust

Each drafted reply waits for your approval. Pre-approve a type of action and Paidnice applies it for you, with every step logged.

Disputes and promises pause the chasing

When a customer disputes an invoice or promises a date, Paidnice logs it on the account. Reminders can skip the invoice until it is settled.

Give the AI agent its own accounts and rules

The AI agent is a user in Paidnice, with its own prompt and rules. Assign it the contacts or groups you want it to handle.

It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

See all features →

Bookkeeping & AccountingNew Zealand

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
Haley Reyners, My Two Cents
Outstanding invoices
Before$60,000 owed
Now$24,000
Payment delays
Before45+ days
NowUnder 25 days
The process
BeforeManual follow-up
Now90% automated

Works with the software you already run

Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.

See all integrations → NewConnect to Claude or ChatGPT via MCP

AI collections agent questions

What is an AI collections agent?

An AI collections agent reads the replies customers send to your payment reminders and does the next step. Paidnice logs the promised date, updates the invoice and drafts your answer.

Does the AI agent send replies on its own?

Not unless you choose. Each drafted reply waits for a person to approve or edit it. You can pre-approve the types of action you trust, and Paidnice logs everything it does.

Which replies does Paidnice read?

Replies to the reminders, statements and late fee emails Paidnice sends. Connect Gmail or Outlook, or verify your own domain, and replies come back to your inbox. See how sending from your own email works.

What happens when a customer promises to pay?

Paidnice logs the date as the expected payment date and drafts a reply. Reminders can skip the invoice while the promise is open, and the owner gets an email if the promise breaks.

Can the AI agent update Xero or QuickBooks?

Yes, once you approve it. Paidnice can add a missing PO number to the invoice and resend it, and update contact details from a reply.

Can I give the AI agent its own accounts?

Yes. The AI agent is a user in Paidnice with its own prompt and rules. Assign it the contacts or groups you want it to handle. See roles and approvals.

Who can use the AI agent?

Every Paidnice customer on Xero and QuickBooks Online. See pricing.

Related features

Let Paidnice answer your customer replies

Connect Xero or QuickBooks, approve what Paidnice drafts, and it reads every reply from the first reminder.

Rated 5 stars, 160+ reviews · Xero App of the Year