★★★★★160+This app is a game changer!Lesley B.

User roles and approvals for accounts receivable

Assign each account to a person or a Paidnice AI agent, and approve actions before they reach a customer.

Trusted with over $1,200,000,000 collected on time across 1,070,000 invoices since 2022.

and counting

The right person on every account

Paidnice puts each customer in someone’s hands and holds the actions you want to check. Nothing you hold back reaches a customer until it is approved.

Give every account an owner

Assign a contact, or a whole group, to the team member who manages it, so everyone knows whose account it is.

Add an AI agent like a team member

An AI agent is a user in Paidnice, with its own prompt and rules. Give it the accounts you want it to handle.

Hold the actions you want to check

Run a policy automatically, or set it to Draft so its actions wait for approval. Pre-approve the types of AI action you trust.

See who approved what, and when

Every action shows its status and who approved it on the customer’s activity, next to the emails and replies.

Escalations go straight to the owner

When an invoice needs a call or a credit stop, Paidnice assigns the escalation to the invoice or contact owner.

It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Everything you expect from great accounts receivable software

Paidnice has everything your business needs to run a best-in-class receivables process, from the first reminder to the money landing in your account.

See all features →

Bookkeeping & AccountingNew Zealand

Outstanding invoices down from $60,000 to $24,000

“For the cost of the subscription versus money in your bank, it’s definitely a no-brainer.”
Haley ReynersFounder, My Two Cents
Read My Two Cents’s story →
Haley Reyners, My Two Cents
Outstanding invoices
Before$60,000 owed
Now$24,000
Payment delays
Before45+ days
NowUnder 25 days
The process
BeforeManual follow-up
Now90% automated

Works with the software you already run

Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.

See all integrations → NewConnect to Claude or ChatGPT via MCP

Roles and approvals questions

Does Paidnice have user roles and approvals?

Yes. Give each person the accounts they manage, and choose which actions run on their own and which wait for a person to approve them.

Can I assign customers to team members?

Yes. Assign a contact, or a whole group of contacts, to the team member who manages it. Each person can filter to the accounts assigned to them.

Can an AI agent manage accounts?

Yes. Add an AI agent as a user with its own prompt and rules, and assign it the accounts you want it to handle. See the AI collections agent.

Can I approve actions before they reach a customer?

Yes. Set a policy to Draft and its actions wait until someone approves, skips or runs them. Set it to Active and it sends on schedule.

Is there a record of who approved what?

Yes. Every action shows its status and who approved it, on the customer’s activity. Each policy also keeps a change history.

Does single sign-on work with roles?

Yes. Single sign-on decides who can sign in to Paidnice, and roles decide what each person works on. See single sign-on.

Related features

Put the right person on every account

Connect Xero or QuickBooks, assign your team, and choose which actions wait for approval.

Rated 5 stars, 160+ reviews · Xero App of the Year