For franchisors and franchise networks on Xero or QuickBooks Online, Paidnice chases every late royalty and marketing-fund invoice, takes the payment and adds the interest to the statement.
No credit card. Your first 20 actions are free.
Email and text reminders go out on the schedule you set, to whoever pays the bills at each franchisee, from your own domain. The newest unit and the oldest get the same treatment.
"We deal mostly with large b2b where our invoices often go missing during the approval process. Paidnice automates our outreach and statements allowing us to be paid much faster."
Statements go out on the day you choose with interest on the past-due balance recalculated at send. A multi-unit franchisee gets one consolidated statement across every location.
"The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically."
Every reminder and statement carries a pay button, and franchisees settle every open invoice at once on your own branded portal.
"Really saved us time in helping customers settle multiple part paid Xero invoices in a single Stripe payment."
Late fees or statement interest, set per franchisee group, so units in their ramp-up period can stay exempt. The median franchise royalty is about 5% of gross sales, according to FRANdata data (BizBuySell), so one late franchisee is a real gap in the month.
"We saw a great improvement in the average time to pay across all clients and the subscription cost is more than covered by the interest generated, so it pays for itself."
When reminders run out, it escalates to a call task for your franchise support team, with the franchisee's balance, average days to pay, and rating attached.
"Paidnice has been exactly what we were looking for to help address the ongoing challenge of past-due invoices."
Paidnice does not calculate royalties or replace your franchise management software. It picks up what has already reached your accounts. It works alongside FranchiseOps on Xero, and any royalty run that lands its invoices in Xero or QuickBooks Online.
Your franchise management software
It lands here
Paidnice chases from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
Franchisors on Xero who run FranchiseOps keep running it. FranchiseOps sends the customer details and invoices it generates to Xero, and Paidnice reads them from there. Nothing changes about how you calculate or raise royalties. Paidnice only needs the invoice to land in your ledger, which that integration already does.
Most franchise agreements set out interest or a late charge on overdue royalties, and in practice it rarely gets applied. Paidnice applies the rate your agreement sets, on the schedule you set, and shows the calculation on the statement. Rules on maximum rates vary by state and country, so set the rate to match your agreement and the law where the franchisee operates.
Franchise networks often have one owner running several locations, each a separate customer in the ledger. Paidnice rolls those into one consolidated parent statement: every location, every open royalty and marketing-fund invoice, and the interest on the past-due balance, in one file. The franchisee reconciles one document, and your team sends none of them by hand.
Franchisors see disputes over reported sales, and one disputed invoice should not stall the whole account. Take that invoice out of the policy by its number and the rest of the franchisee's account keeps its normal schedule: reminders, the statement and the interest all carry on without the disputed line.
Franchisees expect head office to be consistent, and consistent is what this makes you. Every franchisee gets the same reminder on the same day, from your own domain, so it reads as the franchisor following the agreement rather than one person chasing another. Units in their first year can sit in a gentler group, with the established units on the full schedule.
Franchisors pay from US$69, £49 or A$99 a month on Essentials, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
For franchisors
No credit card. Your first 20 actions are free.
