For healthcare providers on Xero or QuickBooks Online, Paidnice chases every unpaid self-pay, corporate and third-party invoice, takes the payment and adds the interest to the statement.
No credit card. Your first 20 actions are free.
Email and text reminders go out on the schedule you set, to the patient or to the person who pays the bills at each corporate account, from your own domain.
"We deal mostly with large b2b where our invoices often go missing during the approval process. Paidnice automates our outreach and statements allowing us to be paid much faster."
Statements go out on the 1st with the finance charge on the past-due balance recalculated at send. An employer with several sites gets one consolidated statement.
"The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically."
Every reminder and statement carries a pay button, and patients and payers settle every open invoice on your own branded portal in one go.
"Really saved us time in helping customers settle multiple part paid Xero invoices in a single Stripe payment."
Late fees, interest or early payment discounts, set per contact group, so self-pay patients stay exempt. In the US, self-pay patients must get a good faith estimate of expected charges 1 to 3 business days after scheduling, depending on how far out the visit is (45 CFR 149.610).
"We saw a great improvement in the average time to pay across all clients and the subscription cost is more than covered by the interest generated, so it pays for itself."
When reminders run out, it escalates to a call task for your practice manager, with the payer's balance, average days to pay, and rating attached.
"Paidnice has been exactly what we were looking for to help address the ongoing challenge of past-due invoices."
Paidnice does not book appointments or replace your practice management software. It picks up what has already reached your accounts. It works alongside Cliniko, Halaxy and Zanda (formerly Power Diary) on Xero.
Your practice management software
It lands here
Paidnice chases from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
Many healthcare providers we work with invoice from Cliniko or Halaxy, which push invoices into Xero, or from Zanda (formerly Power Diary), which exports them into Xero. Paidnice reads each invoice from the ledger. Paidnice chases the invoices a practice raises in Xero or QuickBooks Online, such as self-pay, corporate and third-party accounts; it does not process insurance claims.
Health clinics often have account forms and corporate agreements that promise a late fee or interest on overdue balances, rarely applied in practice. Paidnice applies the rate you set, on the schedule you set, and shows the calculation on the statement. Rules on maximum rates vary by state and country, so check what your terms and your state allow, and set the rate to match.
Clinics that do occupational health often invoice one employer across several sites or departments. Paidnice rolls those into one consolidated parent statement: every site, every open invoice, and the interest on the past-due balance, in one file emailed to their accounts payable. They reconcile one document, and your practice manager sends none of them by hand.
Patient accounts sometimes carry one invoice that is being queried, and that should not stall the rest. Take that invoice out of the policy by its number and the rest of the account keeps its normal schedule: reminders, the statement and any fee carry on without the queried line.
Patients get the gentle version. Set a policy for self-pay accounts that sends a polite reminder and a monthly statement with a pay button, while corporate and third-party accounts get the full ladder up to a call task. Every email comes from your own domain, so it reads as your front desk following up.
Healthcare providers pay from US$69, £49 or A$99 a month on Essentials, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
For healthcare providers
No credit card. Your first 20 actions are free.
