For veterinary practices on Xero or QuickBooks Online, Paidnice chases every unpaid treatment bill and farm account, takes the payment and adds the late fee to the statement.
No credit card. Your first 20 actions are free.
Email and text reminders go out on the schedule you set, to the client or the farm office that pays, from your own domain.
"We deal mostly with large b2b where our invoices often go missing during the approval process. Paidnice automates our outreach and statements allowing us to be paid much faster."
Farm and equine accounts on monthly terms get a statement on the 1st, with any late fee on the past-due balance recalculated at send. A stable with several accounts gets one consolidated statement.
"The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically."
Every reminder and statement carries a pay button, and clients pay the surgery bill, the follow-up visits and the lab work on your own branded portal at once, or set up a payment plan.
"Really saved us time in helping customers settle multiple part paid Xero invoices in a single Stripe payment."
Late fees, statement interest or prompt payment discounts, set per client group, so farm accounts get their own rules. In the UK, the Competition and Markets Authority's veterinary decision requires a written estimate for treatment reasonably likely to cost £500 or more, and itemised bills (CMA final report).
"We saw a great improvement in the average time to pay across all clients and the subscription cost is more than covered by the interest generated, so it pays for itself."
When reminders run out, it escalates to a call task or an account hold, with the client's balance, average days to pay, and rating attached.
"Paidnice has been exactly what we were looking for to help address the ongoing challenge of past-due invoices."
Paidnice does not raise invoices or replace your practice management software. It works alongside ezyVet on Xero. Paidnice chases the invoices a practice raises in Xero or QuickBooks Online, such as client accounts, farm and equine accounts, and payment plans.
Your practice management software
It lands here
Paidnice chases from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
Veterinary practices that invoice from ezyVet keep doing so: ezyVet replicates customer invoices and payments into Xero, and Paidnice reads them from there. Nothing changes about how you book, treat or invoice. Paidnice only needs the invoice to land in Xero or QuickBooks Online.
Veterinary practices often set out a late fee or interest on overdue accounts in their client terms, then never apply it. Paidnice applies the rate you set, on the schedule you set, and shows the calculation on the statement. Rules on maximum rates vary by state and country, so check what your terms and local law allow, and set the rate to match.
Veterinary bills for surgery or a hospital stay can land far above what the client expected. Paidnice splits one invoice into a payment plan, or lets the client build their own on the portal within limits you set. A missed instalment makes the invoice overdue again, so the normal reminders carry on.
Veterinary insurance claims are usually paid to the pet owner, and the owner still owes the practice. Paidnice chases the invoice in your ledger, not the insurer, so the owner gets the reminder, the pay link and the statement until the balance clears. If a claim is slow, take that invoice out of the policy by its number.
Veterinary practices live on long relationships, so you set a different policy for each client group. Farm and equine accounts might get a gentle reminder and a monthly statement, while small-animal clients get the full ladder up to an account hold. Every email comes from your own domain, so it reads as your front desk following procedure.
Veterinary practices pay from US$69, £49 or A$99 a month on Essentials, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
For veterinary practices
No credit card. Your first 20 actions are free.
