★★★★★160+This app is a game changer!Lesley B.

Accounts receivable software for pool service companies.

Paidnice runs collection on your route billing from start to finish: reminders to pool owners, monthly statements, late fees and online payment, from the invoices in Xero or QuickBooks.

The accounts receivable toolkit for pool service companies

Every tool you need to get paid on time, running on your live Xero or QuickBooks invoices. Connect once and switch on what you need.

From the day you send it to the day it is paid

Every stage runs on your payment terms, automatically or after you approve it.

  1. Pool owners get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

    Explore reminders →
  2. Every owner with a balance gets one statement on the day you choose: monthly service, repairs and chemicals for every pool, one total and a link to pay.

    Explore statements →
  3. Paidnice adds the late fee your service agreement allows, on the schedule you set. VIP accounts can be exempt.

    Explore late fees →
  4. Paidnice reads each owner reply, logs the promise or the question and drafts the next step. Your office approves each draft before it is sent.

    Explore reply handling →
  5. When reminders stop working, the office gets a call, letter or stop credit task, with the balance and full payment history attached.

    Explore escalations →
  6. Owners see every open invoice and pay by card or bank, or split a repair bill into a payment plan. No login needed.

    Explore the portal →

Pool owners get a reminder before, on and after the due date, by email and text, from your own domain. They reply or pay from the link.

Explore reminders →

Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.

Built for how pool service companies get paid

One statement covers every visit, repair, and fee.

The monthly service, the pump repair and the chemical top-up sit on one statement with one balance.

  • Sends itself every month
  • Multi-property owners get every pool in one
  • One link to pay

Every open invoice paid in one portal visit.

Owners pay the month, the repair and the late fee together from the button on every reminder.

  • One card or ACH payment
  • Every open invoice in one place

Pool owners text back, and your office answers from one place.

Reminders go by text and email with a link to pay, and owner replies land in that owner's conversation in Paidnice.

  • Your office replies by text from Paidnice
  • Every reply kept in one conversation

Know what is coming in, and who to call first

Paidnice turns your ledger into answers: the route invoices due this week, the pool owners who pay late and the accounts to call before the next visit.

  • Expected payments, week by week, from your ledger
  • A credit score for every customer, from how they pay
  • Aged receivables for each customer, at a glance
  • A weekly report emailed to your team
What customers see
Day 3050%fewer late payments
Day 908 in 10invoices paid on time
Explore reporting →

Keep the route software your team already runs

Keep billing from your route software exactly as you do now. Once its invoices sync to Xero or QuickBooks Online, Paidnice picks them up and runs the rest.

  • Invoices sync overEach invoice your route software pushes to Xero or QuickBooks Online reaches Paidnice with its customer, amount and due date.
  • Nothing to re-enterNo import, no second ledger and no new invoicing tool. Paidnice works from the invoices already in your accounting.
  • Payments land backPayments taken through Paidnice are recorded against the invoice in your ledger, so your books stay current.
It’s the debt collection system I’ve been looking for, for the last 15 years.
Tyler Caskey Partner, The Bean Counters Said on the Accounting Apps Podcast

Businesses that get paid on their terms

Paidnice customers on getting paid, in their own words.

See all customer stories →·Read all 160+ reviews →

How it works for pool service companies

Does Paidnice work with Pool Brain or Jobber?
Yes: pool service companies keep running routes in Pool Brain or Jobber, those apps push invoices into QuickBooks Online, and Paidnice chases whatever lands there. One caution: Skimmer Billing only sends an invoice to QuickBooks after it is paid, so unpaid Skimmer invoices never reach the ledger and Paidnice cannot see them.
Can a pool service company charge late fees?
Yes, when the service agreement spells them out: pool service companies can generally charge late fees or interest, and many states cap the rate, so check yours. Paidnice applies the fee or interest you set, on the schedule you set, and shows it on the invoice and statement.
What does Paidnice cost for pool service companies?
Pool service companies start on Essentials from US$69, £49 or A$99 a month, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
Will it chase 800 homeowners without spamming them?
Yes: pool customers each follow the schedule for their group, so a homeowner might get one friendly text and one email a month while a commercial account gets a formal statement. You set the tone, the timing and the sender, and everything goes from your own domain under your company name. Start in manual mode, where every action waits for your approval, until you trust it.
What happens when an owner disputes one invoice?
One disputed pool service invoice comes out of chasing while everything else they owe carries on. Pull that invoice out by its number and the reminders, statements and interest continue for the rest. When you settle the question, put it back and the schedule picks it up where it left off.
Do my customers need a login to pay?
No login: pool customers get a link. Every reminder and statement carries a button to a branded page showing everything they owe, and they pay by card or ACH in one transaction that matches back to QuickBooks or Xero automatically.

Stop cleaning pools you have not been paid for.

Connect Xero or QuickBooks and Paidnice prepares draft policies for you. Nothing runs until you approve them.

Rated 5 stars, 160+ reviews · Xero App of the Year

Everything you expect from world-class accounts receivable software

40+ credit and debtor management tools to ensure you get paid on time, every time.

Chase automatically

Enforce your terms

Get paid

AI in Paidnice

See it coming

Control and setup

ApprovalsEach policy runs automatically or waits for your approval.
Safe ModePaidnice prepares every action and sends nothing until you switch it off.
Customer groups and tagsDifferent rules for different customers.
Parent and branch accountsOne statement for a parent and all its branches.
Your domain and brandEmails from your own address on Pro, with your logo and colors.
Use PDF invoices from other systemsYour reminders carry the invoice PDF your other tools make, in place of the accounting one.
Team and alertsAssign customers, and get alerts for replies and broken promises.
IntegrationsXero, QuickBooks, ERPs, payments, Slack, Teams and more.
Your first 20 actions are free. No card needed.Book a DemoTry it Free