For security and investigations companies on Xero or QuickBooks Online, Paidnice chases every past-due guarding and case invoice, takes the payment and adds the late fee to the account.
No credit card. Your first 20 actions are free.
Email and text reminders go out on the schedule you set, to the accounts payable contact at each client, from your own domain.
"We deal mostly with large b2b where our invoices often go missing during the approval process. Paidnice automates our outreach and statements allowing us to be paid much faster."
Statements go out on the 1st with contract invoices, extra shifts and call-outs on one page, and the late fee on the past-due balance recalculated at send. A client with several sites gets one consolidated statement.
"The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically."
Every reminder and statement carries a pay button, and clients pay the contract invoice, the extra shifts and the call-out together on your own branded portal.
"Really saved us time in helping customers settle multiple part paid Xero invoices in a single Stripe payment."
Late fees, statement interest, or early payment discounts, set per client group, so your anchor contracts stay exempt. Xero does not break out security firms; across all UK small businesses, invoices were paid 8.0 days late in the December 2025 quarter (Xero Small Business Insights, February 2026).
"We saw a great improvement in the average time to pay across all clients and the subscription cost is more than covered by the interest generated, so it pays for itself."
When reminders run out, it escalates to a call task or a credit hold, with the client's balance, average days to pay, and rating attached.
"Paidnice has been exactly what we were looking for to help address the ongoing challenge of past-due invoices."
Paidnice does not raise invoices or replace your rostering or case management software. It picks up what has already reached your accounts. Paidnice fits security and investigation firms that raise guarding, patrol and case invoices in Xero or QuickBooks Online.
You raise invoices in your ledger
Paidnice enforces from here
It’s the debt collection system I’ve been looking for, for the last 15 years.
Security and investigations companies usually build invoices from rostered hours, post orders or case time in a scheduling or case system, then raise them in Xero or QuickBooks Online. Paidnice reads the invoice from the ledger, so nothing changes about how you roster, log time or invoice.
Security companies' service agreements often promise a late fee or interest on past-due balances that rarely gets applied. Paidnice applies the rate you set, on the schedule you set, and shows the calculation on the statement. Rules on maximum rates vary by state and country, so check what your agreement and your jurisdiction allow, and set the rate to match.
Security firms carry four to eight weeks of payroll before a contract client pays, so one late account lands on the next pay run. Paidnice reminds the client before the due date, chases from the day it passes, and adds the late fee your agreement allows.
Security and investigations companies bill extra shifts and call-outs on top of the contract rate, often on a separate invoice. Paidnice chases every open invoice on the account and lists them all on one statement, so the small add-on invoices get paid with the contract instead of being queried months later.
Security companies deal with disputed shifts and missing timesheets, and one queried invoice should not stall the whole contract. Take that invoice out of the policy by its number and the rest of the account keeps its normal schedule: reminders, the statement and the late fee all carry on without the disputed line.
Security and investigations companies pay from US$69, £49 or A$99 a month on Essentials, priced by invoice volume, not revenue. There are no contracts, and your first 20 actions are free.
For security and investigations companies
No credit card. Your first 20 actions are free.
